Chromebook or other technology issues?
Please see our instructions on the Chromebook Troubleshooting document below or contact our IT helpdesk at it-support@rbbschools.net. Including as much information possible regarding the problem (details such as screenshots or steps which have already been taken to troubleshoot the issue) will help the techs address the problem more quickly and effectively.
Curriculum or instruction questions?
For assignment questions, please reach out to your child's teacher. For anything else curricular, please contact our RBB coaches at coachsupport@rbbschools.net.
Chrome and Chromebook Troubleshooting Tips
Audio/Visual Troubleshooting Tips
Public WiFi: IU Networks is providing free WiFi access to people who may not have high-speed Internet available due to library and business COVID-19 related closures. This IU “lot-hot-spot” enables users to maintain social distancing by remaining in their cars while accessing the Internet. WiFi is now being broadcasted in the signed area within the Orange parking lot between Memorial Stadium and Assembly Hall. Non-IU affiliated members of the public can access WiFI via the “IU Guest” SSID.
Discounted Home Internet Access: Some local service providers also offer discounted Internet rate plans for families who are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, or SSI.
Comcast Internet Essentials: Comcast, which owns Xfinity, will offer 60 days free and increased speeds for new families who join the Internet Essentials program, an internet access program for low income families that is normally $9.95 a month.
How Comcast is Responding & Supporting
Affordable Internet at Home for Eligible Households sentials Flyer
Access from AT&T: AT&T announced it would not cancel service and would waive late fees for any wireless, home phone, broadband residential or small business customer experiencing hardships because of the coronavirus pandemic and can't pay their bills. Qualifying low income households can apply for $10 a month internet access through the Access from AT&T program. Fixed Wireless Internet and Wireline customers can use unlimited internet data. AT&T will also keep public Wi-Fi hotspots open.
Smtihville Community WiFi HotSpot: Smithville is stepping up to connect Hoosiers in need of internet access during the COVID-19 crisis by offering free WiFi hotspots in select locations throughout its service territory. Hotspots can be used by individuals that need to connect to networks for work, school, or telehealth reasons.
WiFi Hotspots are available at:
Marci Jane Lewis Park: 106 S. Park Street, Ellettsville, IN 47429 in the parking lot between the shelter house and basketball courts
To access internet on most devices, go to Settings, search for Wi-Fi options, and select Smithville Wifi. You’ll then be prompted to agree to the terms and conditions. Users accessing internet from these locations should do so from their vehicles. This free community option is designed for schoolwork and not for gaming.
Charter Communications announced on March 13, 2020 that for 60 days the company will offer free Spectrum broadband and Wi-Fi access to homes with K- 12 and/or college students who do not already have a subscription. Installation fees will also be waived for these households. Enroll by calling 844-488-8395