Embedded Files
Technology Help Desk
Technology Help Desk
Assignments/Equipment Issues/Technology Support
For questions regarding classroom assignments, students and families are encouraged to reach out directly to their classroom teacher. Teachers will respond to emails as soon as they can but may take up to 24 hours. Staff emails are first.lastname@raytownschools.org and can also be found on each schools website under “staff.” School sites are listed here: http://bit.ly/33prO7l.
For technical support on using your Chromebook or laptop or accessing Google Classroom, please contact studentsupport@raytownschools.org. Please note that student account information will only be provided if you send an email address associated with SISK12 parent portal account. Please allow up to 24 hours for a response. The number is 816-268-7172, and will be monitored Monday-Friday from 8:30 a.m. - 4:00 p.m. This line should only be used for tech-related phone calls.
Logging In-
Logging In-
Username:
Username:
yourstudentnumber@student.raytownschools.org
yourstudentnumber@student.raytownschools.org
Example: 123456@student.raytownschools.org
Example: 123456@student.raytownschools.org
Password:
Password:
Please contact your classroom or advisory teacher to verify your password if you have forgotten it.
Please contact your classroom or advisory teacher to verify your password if you have forgotten it.
*If your login or password information is not working, please first verify with your teacher that you have the correct information and then contact technology if it is still not working.
*If your login or password information is not working, please first verify with your teacher that you have the correct information and then contact technology if it is still not working.
Caring For Your Device
Caring For Your Device
Care Reminders
Care Reminders
Carry your device with both hands.
Do not leave your device on the floor, or on a couch or bed; they can easily be stepped on or broken.
Do not put the lid of a device down with a pencil or other object inside; the screen can be damaged or broken.
Keep power cords away from pets; they like to chew on them.
Set your device on a flat surface to use it such as a desk or table.
Keep food and drinks away from your device. In other words, do not eat or drink while you are using the computer. Instead, take a study break away from your device.
Never place a heavy object or a lot of objects on top of your device.
Keep your device clean.
If you close the lid of your device, you will help save the battery.
When you plug in your device to charge it, look for the charging light indicator. This will assure you that it is being charged.
Let the device completely charge to a full battery.
Charging a device could take up to 2 hours. Therefore, it is a good idea to charge it at night.
Students may connect their device to earbuds, a mouse, a keyboard or even a larger screen. All of our machines have bluetooth and USB to accommodate additional hardware.
For connecting to a larger screen: Our older Chromebooks and high school devices do have HDMI out, so a regular HDMI cable will work. Our newer Chromebooks do not have HDMI, but do have USB-C, so a product like the one linked here will work.
Being Safe and Responsible Online- A Guide for Parents
Being Safe and Responsible Online- A Guide for Parents
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