Caller ID Name & SMS 

Privacy Policy 
Last Updated: July 29, 2024.

At Caller ID Name, Location & SMS, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy explains how we collect, use, and share your personal information, as well as the rights and controls you have over your data.

1. What information do we collect?

We collect certain personal data and non-personal data (automatically collected) necessary and to provide our services. This includes:

• Registration Information: Name, email, phone number, profile photo, address, gender, birthday.

• Business Accounts: Company name, business email, description, website, location details.

• Device & Usage Data: IP address, device ID, OS, app usage data, browser type, time zone.

• Location Data: To customize local search results and recommendations.

• Payment Information: Credit/debit card numbers when you make purchases.

• Communication Data: When you contact our support team.

• Social Media Info: If logging in via Face book, twitter, etc.

• Cookies & Similar Technologies: To analyze how users interact with our services.

2. Data Use

We use data to operate our services, improve your experience, and customize content. This includes:

• Provide & Improve Services

• Respond to Inquiries & Support Requests

• Administer Payments & Fulfill Orders

• Communicate via Push, Email & In-App Notifications

• Conduct Data Analytics & Testing

• Comply with Legal Obligations

3. How do we share your information?

We do not share your personal information with other companies, organizations, or individuals unless one of the following circumstances applies:

• Sharing with your consent: we do not share your personal information with third parties without your explicit consent.

• Legal compliance and protection of rights: we may disclose your personal information if necessary to comply with legal requirements or respond to valid legal processes.

• Service providers and partners: we share only the minimum personal information necessary with third parties that perform functions on our behalf, such as IT services, customer service, and payment processing.

• Business transfers: in cases of business negotiations, mergers, acquisitions, or sale of company assets, your personal information may be shared or transferred as part of the transaction.

• Public interactions: if you engage in activities on public areas of our services, your information can be seen by others and may be read, collected, or used by them.

• Cookies: we use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions.

4. Information Acquired from External Sources

• Social Platforms and Authentication Services: Opting to access our services through third-party platforms (such as Google) grants us access to certain registration and login information from these providers.

• Collaborators and External Entities: To elevate our service quality, we may complement our existing data with additional user information from our partners and other external sources. For instance, we might integrate your subscription details with data from services like Firebase to gain deeper insights into your preferences and refine our offerings accordingly.

• Alternative Resources: We may also augment our understanding of our customers by gathering information about you from publicly accessible sources.

5. Marketing and Advertising Metrics

To gain insights into service utilization patterns and enhance our offerings, we may employ third-party analytics tools. These tools collect data

through cookies and comparable technologies, ensuring that no personally identifiable information is compromised in the process.

6. How do we protect your information?

We implement strong contractual arrangements and security measures to protect your data when it is transferred internationally.

This includes using encryption, secure data transfer protocols, and ensuring that all data handlers comply with our data protection and

privacy standards.

7. How can you access and update your information?

You have the right to access, review, and manage your personal data stored by us. You can exercise your data protection rights through

several options:

• Update and correct: directly modify your personal details via your account settings.

• Privacy controls: adjust settings to manage the use of your data, including opting out of targeted advertising and managing communication preferences.

• Request for updating or correcting your information: You can request access to your personal data or ask us to update or delete it. If any of your personal details change, you can reach out to us, and we’ll help you correct them.

For deletion of your personal data from our record please reach us by visiting below link.

Delete my account and all associated data

 8. What about Children's Privacy Policy?

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. 

If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers.

9. Permissions Required 

Caller ID Name App requires certain permissions to function properly and provide users with necessary features. Here are the key

permissions explained: 

• Call Management: These permissions are essential for the app to identify incoming calls, access call history, make calls, and manage call-related functions. This likely includes features like caller ID, call blocking, and potentially call recording.

READ_PHONE_STATE: Allows the app to access the phone radio state, phone number of devices, etc.

READ_CALL_LOG: Allows the app to access the call logs.

WRITE_CALL_LOG: Allows the app to modify the call log data. 

PROCESS_OUTGOING_CALLS: Allows the app to monitor and possibly modify outgoing calls.

CALL_PHONE: Allows the app to initiate phone calls. 

ANSWER_PHONE_CALLS: Allows the app to answer incoming phone calls.

MANAGE_OWN_CALLS:  Allows the app to manage its own calls.

READ_PHONE_NUMBERS: Allows the app to access the device's phone numbers.

CONFIGURE_PHONE_ACCOUNT:  Allows the app to configure phone accounts for placing or receiving phone calls.

• SMS Management: These permissions allow the app to interact with SMS and MMS messages. This could be used for features like SMS verification, spam filtering, or integration with messaging services.

WRITE_SMS: Allows the app to modify or delete SMS messages stored on the device.

READ_SMS: Allows the app to read SMS messages stored on the device 

SEND_SMS:  Allows the app to send SMS messages.

RECEIVE_SMS:  Allows the app to receive and process SMS messages.

RECEIVE_MMS: Allows the app to receive and process MMS messages.

• Contact Management: These permissions enable the app to access and potentially modify your contact list. This might be used for features like automatic contact matching with incoming calls or integrating the app with your contact management system.

READ_CONTACTS:  Allows the app to read contacts data.

WRITE_CONTACTS: Allows the app to modify the contacts data.

• Device Information and Network Access: These permissions are used to gather information about the device's network connectivity, which is likely necessary for the app to function properly, such as checking for updates or communicating with servers.

ACCESS_WIFI_STATE: Allows the app to access information about Wi-Fi networks.

CHANGE_WIFI_STATE: Allows the app to change Wi-Fi connectivity state.

INTERNET: Allows the app to access the internet and check network connection.

CHANGE_NETWORK_STATE: Allows the app to change network connectivity state.

ACCESS_NETWORK_STATE: Allows the app to access information about the device's network connectivity state.

RECEIVE_BOOT_COMPLETED: Allows the app to check if the device is booted up.

• User Interface and Notifications: These permissions allow the app to display overlays, run in the background, and provide notifications. This is essential for features like call alerts, pop-ups, and ongoing background processes.

SYSTEM_ALERT_WINDOW: Allows the app to show floating notifications.

FOREGROUND_SERVICE: Allows the app to run a foreground service.

USE_FULL_SCREEN_INTENT: Allows the app to show system-level dialogs 

POST_NOTIFICATIONS: Allows the app to create, display, and manage notifications.

REQUEST_IGNORE_BATTERY_OPTIMIZATIONS: Allows the app to request exemption from battery optimizations.

ACCESS_NOTIFICATION_POLICY: Allows the app to access Do Not Disturb policies and priority settings.
WRITE_SETTINGS: Grants the app permission to modify system settings. This includes changing user-visible settings like the default ringtone, notification preferences, and other configurable system options. 

VIBRATE: Allows the app to control the device's vibration motor. 

• Additional Permissions:

RECORD_AUDIO: This permission could be used for Audio recording or voice-related Microphone features.

DISABLE_KEYGUARD: Allows an application to disable the keyguard (the lock screen that appears when the device is locked). This is useful when an app needs to temporarily prevent the lock screen from appearing, such as during an incoming call.

WAKE_LOCK: Allows an application to prevent the device from going to sleep or to wake the device up from sleep mode. This is important for applications that need to keep the screen on or ensure that the device stays awake while performing a task.

10. Additional Rights for Individuals in the EEA, Brazil, and California

If you're a resident of the European Economic Area (EEA), Brazil, or California, you have additional rights when it comes to your personal data. 

You can exercise these rights by reaching out to us at tannerbrookstanner@gmail.com 

To verify your identity, we use a mechanism that checks your email address and phone number. In some cases, we might ask for more

information to confirm it's really you.

California Residents

If you're a California resident, you can also contact us by clicking here. You have the right to use an authorized agent to submit a request on 

your behalf. We'll verify both your and your agent's identity and may ask for a signed document from you that authorize your agent to act on your behalf.

As a California resident, you have the following rights:

• Right to Know: You can ask us what personal data we collect, use, disclose, and sell. You can exercise this right twice a year for free. If we can't fulfill your request, we'll let you know why.

• Right to Opt-Out: You can opt-out of the "sale" of your personal data, as defined under the California Consumer Privacy Act (CCPA). We don't knowingly sell personal data of minors under 13 without parental consent or minors between 13 and 16 without their own consent. If you don't opt-out, your personal data may be sold as disclosed in this policy.

• Right to Delete: You can ask us to delete your personal data. We might deny your request if we need to keep your data to comply with laws or complete a transaction. If we deny your request, we'll let you know why.

• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

EEA and Brazil Residents

If you're a resident of the EEA or Brazil, you have the following rights:

• Right to be informed: You have the right to know how we use your personal data. You can find this information in this policy, but feel free to ask if you have any questions.

• Right to Access: You can ask us to confirm whether we're processing your personal data and provide you with a copy.

• Right to Correct: You can ask us to correct or complete any inaccurate or incomplete personal data.

• Right to Delete: You can ask us to delete your personal data in certain circumstances.

• Right to Restrict: You can ask us to restrict processing of your personal data in certain circumstances.

• Right to Object: You can object to processing of your personal data based on our legitimate interest.

• Right to Object to Marketing: You can object to your personal data being processed for direct marketing, including profiling.

• Right to Withdraw Consent: You can withdraw your consent to our processing of your personal data at any time.

• Right to Data Portability: You can ask us to provide your personal data in a machine-readable format or transfer it to another service provider.

• Digital Right to Legacy (only for French residents): You has the right to set out instructions about what happens to your personal data after your death.

• Right to Complain: You can complain to your national data protection regulator if you're not happy with how we handle your personal data.

11. Changes to this Privacy Policy

The latest policy is available on our website. Significant changes will be communicated through the app. Continued use denotes acceptance of updates.

12. How can you Contact Us?

If you have any questions about our Privacy Policy or wish to make a request regarding certain personal information, you can contact us at tannerbrookstanner@gmail.com

By using our services, you confirm that you understand and agree to the terms set out in this Privacy Policy, ensuring a secure and transparent user experience.