Last Updated: December 14, 2024
Your Privacy, Our Priority
At Caller ID Name: Trusted Caller, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, store, and manage your personal information while using our services. It also outlines your rights and choices, ensuring you stay in control of your data at all times.
We are dedicated to providing a secure and transparent experience. If you have questions, feel free to reach out—we’re always here to assist you.
Registration Information:
Name, email address, phone number, profile photo, date of birth, gender, and address.
Business Accounts:
Company name, business email, website, description, and location details.
Device & Usage Data:
IP address, device ID, operating system, app usage data, browser type, and time zone.
Location Data:
To enhance user experience by customizing local content, search results, and recommendations based on your geographic region.
Payment Information:
Credit/debit card details and billing address when making purchases through the app.
Communication Data:
Information you provide when contacting our support team, including email and other correspondence.
Social Media Information:
If you log in via social media platforms (e.g., Facebook, Twitter), we collect your social media ID and other public data available via those accounts.
Cookies & Similar Technologies:
We use cookies and tracking technologies to analyze usage patterns and interactions with our app to enhance functionality and user experience.
We use the collected data to provide, improve, and personalize our services. The ways we use your data include:
Provide & Improve Services:
To deliver the features and functionality of our app, ensure it works as intended, and continuously enhance your experience.
Respond to Inquiries & Support Requests:
To assist with any questions, issues, or technical support requests you make through the app or other communication channels.
Administer Payments & Fulfill Orders:
To process transactions, handle purchases, and provide any items or services ordered within the app.
Communicate via Push, Email & In-App Notifications:
To send relevant notifications about updates, promotions, or service-related information, including push notifications, emails, and in-app alerts.
Conduct Data Analytics & Testing:
To analyze usage patterns, perform app testing, and assess user behavior to optimize features, troubleshoot bugs, and enhance the user experience.
Comply with Legal Obligations:
To fulfill our legal requirements, respond to lawful requests, and protect the rights, property, and safety of users and the app.
We do not share your personal information with third parties except under the following circumstances:
With Your Consent:
We will not share your personal information with third parties without your explicit consent, unless required by law.
Legal Compliance & Protection of Rights:
We may disclose your personal information when necessary to comply with legal obligations, respond to valid legal requests, or protect the rights, property, and safety of users or the app.
Service Providers & Partners:
We share only the minimum necessary personal information with third-party service providers and partners who assist in performing tasks on our behalf, such as IT services, customer support, and payment processing.
Business Transfers:
In the event of business transactions such as mergers, acquisitions, or the sale of company assets, your personal information may be shared or transferred as part of the transaction.
Public Interactions:
If you participate in public features of our services, your information may be visible to other users and may be collected, read, or used by them.
Cookies:
We use cookies to track and save your preferences for future visits, as well as to gather aggregate data on site traffic and user interactions.
Social Platforms & Authentication Services:
If you choose to access our services via third-party platforms (such as Google, Facebook, or Twitter), we may receive certain registration and login details from these providers, including your name, email address, and profile information.
Collaborators & External Entities:
To improve our service offerings, we may enhance the data we collect by integrating additional user information from our partners and third-party sources. For example, we may combine your usage details with data from platforms like Firebase to better understand your preferences and deliver more personalized experiences.
Publicly Accessible Information:
We may also collect publicly available information about you from other sources, such as public records or other open data, to help us improve our services and understand your needs more effectively.
To better understand how users engage with our services and improve our offerings, we may utilize third-party analytics services. These services help us track and analyze usage data through cookies and similar technologies. Rest assured, we take precautions to ensure that no personally identifiable information is collected or shared during this process.
We take the security of your personal information seriously and implement a variety of security measures to safeguard your data. This includes the use of encryption, secure data transfer protocols, and ensuring that all third-party partners adhere to our strict data protection and privacy policies. Additionally, when your data is transferred internationally, we ensure that adequate contractual and security arrangements are in place to protect your information.
You have the right to access, correct, or manage the personal information we hold about you. You can exercise your rights through the following options:
Update and Correct: You can easily update or correct your personal information directly through your account settings.
Privacy Controls: Manage your privacy preferences, including opting out of targeted advertising or adjusting communication preferences.
Request to Update or Delete: You can request access to your personal data or ask us to update or delete any information. If any of your details change, simply contact us and we’ll assist you in making the necessary corrections.
To delete your account and all associated data, please reach out to us via the link below: [https://admin.megatechinc.in/]
8. What about Children’s Privacy Policy?
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate action to delete it from our systems.
9. Permissions Required
The Caller ID Name: Trusted Caller App requires specific permissions to deliver its features effectively. Below are the key permissions and their purposes:
Call Management Permissions:
READ_PHONE_STATE: Access the device’s phone state (e.g., incoming calls, network status).
CALL_PHONE: Initiate phone calls directly from the app.
READ_CALL_LOG: View your recent call history for caller ID functionality.
WRITE_CALL_LOG: Modify your call log (e.g., add new entries).
PROCESS_OUTGOING_CALLS: Monitor and potentially modify outgoing calls.
ANSWER_PHONE_CALLS: Answer incoming calls on your behalf.
MANAGE_OWN_CALLS: Manage calls initiated by the app.
READ_PHONE_NUMBERS: Access phone numbers stored on your device.
CONFIGURE_PHONE_ACCOUNT: Configure phone accounts for making or receiving calls.
SMS Permissions:
WRITE_SMS: Modify or delete SMS messages stored on your device.
READ_SMS: Read SMS messages stored on your device.
SEND_SMS: Send SMS messages directly from the app.
RECEIVE_SMS: Receive and process incoming SMS messages.
RECEIVE_MMS: Receive and process multimedia messages (MMS).
Contact Management Permissions:
READ_CONTACTS: Access your contact list for matching caller IDs and SMS.
WRITE_CONTACTS: Modify your contacts for automatic identification.
Network & Device Permissions:
ACCESS_WIFI_STATE: Access Wi-Fi network state for online services and updates.
CHANGE_WIFI_STATE: Modify Wi-Fi settings as needed.
INTERNET: Enable the app to access the internet for syncing and updates.
CHANGE_NETWORK_STATE: Modify network settings (e.g., switch between Wi-Fi and mobile data).
ACCESS_NETWORK_STATE: Access the device’s network status to ensure smooth functionality.
Notifications & Display Permissions:
SYSTEM_ALERT_WINDOW: Display floating notifications for incoming calls and alerts.
FOREGROUND_SERVICE: Ensure that the app remains active in the background for uninterrupted notifications.
POST_NOTIFICATIONS: Send notifications to keep you updated on important events like missed calls.
USE_FULL_SCREEN_INTENT: Display full-screen alerts for calls and other important notifications.
REQUEST_IGNORE_BATTERY_OPTIMIZATIONS: Request exemption from battery-saving settings to ensure proper app performance.
Other Essential Permissions:
RECORD_AUDIO: Used for features like voice-related tasks or call recording.
DISABLE_KEYGUARD: Temporarily disable the lock screen to display incoming calls.
WAKE_LOCK: Keep the device awake to ensure proper functioning during calls and alerts.
These permissions are essential to ensure that the app functions correctly, offering caller ID features, SMS management, call notifications, and other related functions.
If you are a resident of the European Economic Area (EEA), Brazil, or California, you have specific rights related to your personal data under applicable privacy laws. Below are the rights you can exercise, along with the process for doing so.
General Information for EEA, Brazil, and California Residents:
To exercise your rights, please contact us at qmobileapps20006@gmail.com
To verify your identity, we may check your email address and phone number. In some cases, we may request additional details to confirm your identity.
California Residents:
If you are a resident of California, you have the right to:
Right to Know: You may request details on what personal data we collect, use, disclose, and sell. You are entitled to this request twice a year at no charge. If we cannot fulfill your request, we will inform you of the reasons.
Right to Opt-Out: You can opt out of the “sale” of your personal data, as outlined in the California Consumer Privacy Act (CCPA). We do not knowingly sell data of minors under 13 without parental consent or minors aged 13-16 without their own consent. If you do not opt out, your data may be sold as described in this policy.
Right to Delete: You can request the deletion of your personal data. We may deny this request if the data is necessary for legal compliance or completing a transaction. If denied, we will inform you why.
Right to Non-Discrimination: You cannot be discriminated against for exercising any of your privacy rights.
EEA and Brazil Residents:
For residents of the EEA or Brazil, you have the following rights:
Right to Be Informed: You are entitled to know how we use your personal data, which is outlined in this policy. You may also reach out with any questions.
Right to Access: You have the right to confirm whether we are processing your personal data and request a copy of it.
Right to Correct: You can ask us to correct any inaccurate or incomplete personal data we hold about you.
Right to Delete: You may request the deletion of your personal data under specific conditions.
Right to Restrict: You can request us to restrict the processing of your personal data in certain circumstances.
Right to Object: You can object to the processing of your personal data based on our legitimate interests.
Right to Object to Marketing: You can object to the processing of your personal data for direct marketing purposes, including profiling.
Right to Withdraw Consent: You may withdraw your consent for data processing at any time.
Right to Data Portability: You have the right to request that we provide your data in a machine-readable format or transfer it to another provider.
Digital Right to Legacy (French Residents Only): You have the right to set instructions on how your personal data should be handled after your death.
Right to Complain: If you are not satisfied with how we process your data, you may lodge a complaint with your national data protection authority.
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be available on our website. If we make significant changes, we will notify you through the app or other appropriate channels. Your continued use of our services after updates indicates your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
📧 qmobileapps20006@gmail.com
By using our services, you acknowledge that you have read and understood this Privacy Policy, ensuring a trusted and transparent experience.