PuttIQ Privacy Policy
Last updated: April 29, 2026
This Privacy Policy explains how PuttIQ collects, uses, shares, and protects information when you use the PuttIQ app and related services (collectively, the "Services").
1. Information We Collect
Depending on how you use the Services, we may collect:
• account information such as your email address, username, display name, authentication identifiers, and sign-in details
• profile information such as handicap selections, preferences, and profile image
• performance and usage information such as assessment results, practice sessions, trends, coaching interactions, saved progress, challenge activity, and related in-app actions
• device and technical information such as app version, device type, operating system, identifiers, crash data, and diagnostic information
• communications you send to us, including support requests and feedback
2. How We Use Information
We may use information to:
• provide, operate, maintain, and improve the Services
• personalize coaching, practice, analytics, recommendations, and other product experiences
• save progress and sync relevant information across supported experiences
• verify accounts, prevent abuse, monitor reliability, and maintain security
• communicate with you about the Services, support, billing, and product updates
• comply with legal obligations and enforce our agreements
3. AI and Coaching Features
If PuttIQ offers AI-assisted coaching or messaging features, prompts, conversation history, and relevant performance data may be processed to generate responses and improve the feature experience.
4. Subscription and Billing Information
If you purchase a subscription through the Apple App Store or Google Play:
• billing is processed by the applicable platform provider
• PuttIQ may receive subscription status, renewal state, entitlement status, and limited transaction-related metadata
• PuttIQ does not receive your full payment-card details
5. How We Share Information
We may share information:
• with service providers and vendors that help us operate the Services
• with infrastructure, analytics, authentication, hosting, and support providers
• with platform providers such as Apple or Google where necessary to support subscriptions or app functionality
• when required by law, regulation, court order, or legal process
• in connection with a merger, financing, acquisition, asset sale, or similar business transaction
We do not sell personal information in the ordinary meaning of that term.
6. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain legitimate business records, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure.
8. Your Choices
Depending on your jurisdiction and the features available to you, you may be able to:
• access or update certain account and profile information within the app
• manage or cancel subscriptions through your App Store or Google Play account settings
• request deletion of your account and associated data by contacting us
• opt out of non-essential communications
If you would like to make a privacy-related request, please contact us using the information below. Depending on your location, you may have additional rights regarding your personal information under applicable law.
9. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 in violation of applicable law.
10. International Use
If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in the United States and other jurisdictions where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When required, we will provide notice of material changes. The updated version will be indicated by a revised "Last updated" date.
12. Contact
If you have questions or requests related to this Privacy Policy, contact us at:
Email: hello@puttiq.app
Mailing address: 2505 Yucca Ave., Fort Worth, TX 76111, United States