FAQs

Q: How do I get my login information?

A: Either look up your student username and password using Parent Portal, or contact your teacher.

Q: How do I contact my student's teacher?

A: All teacher e-mails are posted on each school's website on the faculty page.

Q: I do not know my Google Classroom class code, how do I get this?

A: Contact your teacher directly for the class code.

Q: Videos from Google Drive are not loading, how do I fix this?

A: Check your Wi-Fi connection and make sure that your student is signed into Google on Safari.

Q: Google Meets keeps asking for a code, how do I fix this?

A: You need to be signed into Google on Safari.

Q: Google Forms is not working, how do I fix this?

A: You need to be signed into Google on Safari. If opening from Google Classroom, tap the safari icon in the top rght corner to open the form in Safari.