Investment

We believe that investing in yourself is the most valuable investment you can make. It's not just about the fees; it's about the journey towards a happier, healthier, and more fulfilling life. Our professional services are tailored to support you every step of the way. Take the first step towards prioritizing your well-being and unlocking your full potential. Your future self will thank you. 

Insurances Accepted


Employee Assistance Programs (EAP)

Our licensed clinicians accept most EAP program sessions. 


Insurance vs Self-Pay

You have the right to pay privately for services to avoid sharing your personal information with your insurance company.

Some clients prefer not to use insurance for mental health services, as insurance companies require a diagnosis for billing. This diagnosis, along with other requested information, becomes part of your health record and can be reviewed by your insurer.

If you choose to use insurance, please verify with your insurer that we are in-network by calling the number located on your insurance card prior to your first appointment. We can run a courtesy benefits verification, but coverage is not guaranteed. You will be responsible for any copays, deductibles, or changes in insurance. Note that charges for missed appointments, forms, and calls cannot be submitted to insurance.


Out-of-Network Benefits

Your commercial insurance may offer out-of-network benefits to help cover therapy costs. We provide superbills for you to submit to your insurer for potential reimbursement, depending on your plan. You'll also receive a "Good Faith Estimate" (GFE) to help plan for out-of-pocket expenses for the year. 


Cancellations & Missed Appointments

Your appointment time is reserved especially for you. Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer the slot to someone else. 

Missed appointments and/or late cancellations without 24-hour notice may result in a $55 fee. This charge will NOT be billed to insurance but rather will be added directly to your bill. Exceptions to this charge are at the sole discretion of Pulse Counseling & Wellness Center PLLC and with respect to our contractual agreements with 3rd party payers. More information can be found on your initial intake forms. 

You can cancel on the Client Portal, by call or text at 309.232.8669, or by email at admin@pulsecounselingandwellness.com. If you are late for a session, you may lose some of that session time.

Mental Health Counseling Fees

Community Wellness & Complementary Healing Fees

At Pulse Counseling & Wellness Center, we offer No-Cost community wellness and healing classes, made possible by our dedicated and compensated Healers and Practitioners. Our group wellness offerings are open to everyone—clients and community members alike.

For individual services, we utilize a flexible Pay-What-You-Can model to ensure personalized care is accessible to all. This approach allows us to provide valuable support while making our services available to everyone in the community.

Would you like to contribute? We invite you to consider what works best for you. Every contribution, no matter the size, helps us provide accessible healing and wellness services to those in need. Thank you for being a part of our mission to foster health and well-being in the Quad Cities! 

The Consolidated Appropriations Act of 2021 was enacted on December 27, 2020 and contains many provisions to help protect consumers from surprise bills, including the No Surprises Act under title I and Transparency under title II. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Read More >