Washington BUSINESSES FOR RIGHT TO REPAIR

As businesses that work in electronics repair we face significant barriers to fix many products -- barriers imposed by the manufacturers.

By blocking access to diagnostics, schematics, tools and replacement parts, manufacturers undercut or even block independent repair. As a result, we are frequently turning away business that we could easily handle otherwise. This makes it harder for businesses like ours to thrive and serve our communities.

When you open a laptop or cell phone to replace a broken part, you need to know what is broken (which the diagnostics tell you), where it is situated (which the schematics indicate), and replace the broken part. When that is all done, you often need to be able to reset the software. None of this encroaches on privacy or trade secrets, as manufacturers sometimes try to claim.

As more and more manufacturers show that repair access is reasonable and doable, it's clear that it's time to give every Washingtonian the Right to Repair so they can fix all their products.

We urge decision-makers to support Right to Repair reforms, which would give consumers and businesses access to parts, tools, software and service manuals necessary for repair.

Sincerely,