About Us 

About Me

Hello! I'm Lisa Frye. I have lived in Oregon for nearly 25 years and am local to Bend and the surrounding areas of Central Oregon. I retired from a successful career teaching high school science with my last three years teaching Biology and IB Biology at Bend Senior High. I then started working with Provident Payments to expand our business into Central Oregon. Provident Payments was founded nearly 18 years ago by Gregg Raymundo. Gregg is a close friend of a good friend of mine. Gregg is a man of integrity, honesty, and transparency. It is on these foundational principles that he built Provident Payments and I am excited to continue this legacy in Central Oregon. We are not a flashy company, we strive to keep our costs as low as possible so we can pass our savings onto our clients, and we personally service you, our valued clients, so we not only save you money but also time.

About Provident Payments

Provident is truly different than the other merchant services out there. Most merchant services companies will draw in merchants with bargain fees but then raise their rates over time. Many lease their equipment which locks merchants into long-term contracts. Support tends to be poor and the onus is on the owner to figure everything out which can lead to hours of wasted time. 

• We use the Interchange Plus pricing structure instead of flat rates, which reduces your processing costs. 

• We promise to never raise our rates once we quote them to you. We do not charge junk fees. We are completely transparent about what and why your fees are when we share our rates with you. 

• We provide free hardware with no strings attached. 

• We will never lock you into a contract. We are confident we can provide you with the best personal service and the most competitive rates in the industry for the life of your business. 

How do we make our money? Our model is to create a small profit margin, relative to most in our industry, that we can maintain for the lifetime of your business.  Our merchant attrition rates are among the lowest in the industry!

We care about our merchants and not only do we personally serve you, it is important to us that you are successful. Yes, we make a little bit with each transaction, that's how the industry works. But, we are more concerned about providing fair rates and support that will better allow you to grow. When you grow, then we grow.