HP Printer Offline Fix [4 Methods To Solve This Issue]

If you’re going to print an important document, and at the same time, a notification pops up on your computer that says “Printer Is Offline.” Then you’re at the right blog; the answer will give you a complete resolution for your issue. We will help you fix your issue. These issues can be solved very easily with some quick steps, and there may be some time when there is something else, because of which your HP printer is showing an Offline status. So let us start with the blog and tell you different ways you can try to turn your HP printer from offline to online. For the HP printer offline fix, follow the below sections.

What Does HP Printer Offline Status Mean?

 If you have ever received any pop-ups on your computer or device, it does not mean that your HP Printer is broken. However, if you’re getting an “Offline” status, your HP printer cannot communicate with the device sending the print job command. An offline printer can't receive any print jobs and can’t process them, so to solve the issue, you need to pause all the print jobs in the line-up. Please do not send any new printing commands/ requests to your printer until and unless you have gone through the troubleshooting guide when the printer is in offline status. If your old print jobs are in the queue, you will have to cancel all the printing tasks. Please ensure to save your work so that you can continue your printing tasks for later. 

Some of the reasons why your HP printer status is offline may be because of the following reason: 

• Settings error

• Connection issues

• Outdated drivers 

Each of these issues has a different solution process. So let us explain to you the error and their relevant solutions. 

Step By Step Process For Changing HP Printer Offline Fix

Method 1: By Running HP Printer And Scanning Doctor

To change the status of your HP printer from “Offline” to “Online,” steps are as follows: 

1. You have to use the HP Print and Scan Doctor app to identify and solve your errors.

2. Please open the HPPSdr.exe application by clicking on the download location and giving access to run. You will need to work in administrator mode to do these settings. 

3. You will be prompted with a pop-up asking for administrator permissions; you have to choose “Yes” to enable you to trust the file source, which comes from HP Tech Support Team.

4. Click on “Start” on the application and choose your HP printer from the list. 

5. If your printer is not on the list, you should try rebooting your printer and then click on “Retry” in your “Print and Scan” app.    

6. After that, your application will start looking for potential connection issues. Please follow the instructions on the screen and click on Yes, if you’re asked to turn on the printer updates. 

7. Click on “Yes” for all the prompts, and after that, set your printer as your default printer.

Finally, once all the steps are finally completed, your HP printer status should be changed, and if it is not changing, you should continue with the set of methods/ instructions.

Method 2: Set Your HP Printer To Default

You will have to select your printer preference manually in this method. Here is a step guide for Windows 10 operating system. Before starting the process, please ensure that your computer is downloaded and installed with all the latest Windows 10 operating system updates. Please follow the below instructions: 

• Go to the search box to open Devices.

• Click on the Printers and Scanners option.

• After that, please make sure that the “Let Windows manage my default printer” is unchecked. If it is checked, click on the check box to unselect.  

• Please select the HP printer you’re using from the list available. 

• If your HP printer is on the list multiple times, please select the version showing an online or idle status. 

• Please click on Manage and then on “Set as default.”    

If you’re using Windows 8, please follow the following steps to set your HP printer to the default settings:

• Select the printer you’re using for the devices shown in the list. 

• If there is more than one version available in the list, then select the version that is not grayed out. 

• After that right, click on “Set as default printer”

Method 3: Verify Your Printer Port And Windows Services Status

Please follow the following instructions to resolve your issue using the “Verify your printer port and Windows service status” method: 

1. If your HP printer is using a WSD port, then this method is for you. If you’re using the search windows for the Control Panel, click on “View devices and printers.”   

2. After that, right-click on your printer name and click on Printer Properties.

3. Then click on the Ports tab, and search if your printer uses a WSD port. 

If your printer uses the WSD port, follow the below steps; if it doesn't, please skip the below section.     

1. Search Windows for services. 

2. Scrolls down to the list to find Function Discovery Resource Publication and Function Discovery Provider Host.  

3. After that, please check the Startup type column and the status. 

4. If the status and startup type column is running and the start-up guide is automatic, please go to the next step.  

5. If it is showing blank, starting with the manual startup type, select the names and properties. 

6. After that, change the startup type to automatic, click on Start, which is in the Service status, and click OK.  

7. Go back to the Devices and Printers windows and press F5 on your keyboard. 

8. Finally, in the end, click on the name of your HP printer and check your status.   

Now check if your issue is resolved or not. Print a network configuration report if your HP printer is still offline. You can check the status by going through the Wireless menu or Settings on your HP printer.

Method 4: Checking Your Internet Connection

Depending upon the way your HP printer is connected to your device, you may find many reasons why your printer is showing Offline status. If you’re using a USB connection cord connection, please ensure that your USB is safe and secure. If your issue recurs, you should consider using another USB cord. If you’re using a wireless network, then follow the following steps to connect your HP printer:

1. First of all, reboot your HP printer by turning the printer off and waiting for at least 10 seconds, and disconnecting and reconnecting the power cord from your HP printer. 

2. Now turn off your computer. 

3. Connect your printer power cord to your HP printer and reboot your printer.       

4. Now unplug the power cord from your wireless router and wait for at least 10 seconds before reconnecting it. 

5. It might take a few minutes for your internet connection to come back online.   

6. When the internet connection comes back online, power on your computer. 

7. After that, connect your HP printer to the network using the HP Wireless setup wizard. 

8. After that, print a wireless report to see the connectivity issue that exists.  

9. You will find the report in the network settings or on the wireless menu of your HP printer. 

After trying all the methods, if your issue still persists, then it might be possible that your network administrator or router manufacturer has some issues. Connection issues beyond this point are difficult to catch, so please reach out to a tech pro if you can’t get your HP printer online.

Conclusion

We hope your issue with the HP printer offline Fix is resolved. We have explained all four methods; we hope you found this blog helpful. Please refer to our Frequently Asked Questions if you have any queries left.

Frequently Asked Questions