These common solutions to a majority of device and browser issues may speed you along your way...

• Verify that the account logged into your Chrome Browser or Chromebook is your @portageps.org account.

• Web tools and websites may require a Hard Refresh to work properly, Shortcut keys: Ctrl + Shift + R

• Try completely shutting down and restarting your Chromebook or device?

• Occasionally, information about sites stored on your Chromebook or within Chrome may need to be cleared. Read this article to clear your Cookies & Cache.

• Verify that your Chromebook or Chrome Browser is running the latest version of Chrome/OS. If you are using a device other than a Chromebook, download the chrome browser and use that for school work.

• Trouble connecting to wifi, remove your profile from the Chromebook and log in again.

• If you are still experiencing difficulty with your device or browser, visit our support page.