Lucy leads DCQE, which underpins the strategic aims of the University through the provision of psychological support and academic mentorship to students, strengthening academic skills, innovative pedagogy and the enhancement of learning and teaching, improving digital capabilities and expanding technology enhanced learning, and increasing data analytics through the student voice with internal and external surveys.

Before joining the University in 2014, Lucy held senior leadership roles in Third Sector Organisations, Local Authorities and NHS Trusts where she led and transformed Integrated Community Mental Health Services. Lucy has also worked as an Approved Mental Health Professional, with interests in Forensic Mental Health and Veteran’s Mental Health.