Last Updated: February 27, 2018
Thank you for using Pikachu Talk (hereafter called “This Service”). This privacy statement describes how The Pokémon Company (hereafter called “The Company”) collects or handles your personal information when you use our application through Amazon Echo devices (“Devices”). Please note that the Company is not responsible for the data practices of Amazon. Please see their privacy statement for information about how they use your personal data.
Information We Collect.
When you use This Service, we do not receive your voice utterances or audio files collected by Amazon through Devices (for information about how Amazon uses these audio files visit their privacy statement). We only receive the converted text files containing the content and information about the nature of requests (“Intents”) you make through these Devices (for example, if you say “sing me a song” we may receive the text file with this phrase (but not the audio file) and a “sing Intent” code that lets us know you want to hear Pikachu sing). We receive these text, Intent, and your usage information such as the times you use This Service and how often, whether or not you played a tutorial in connection with a unique ID that does not personally identify you to us. We use this unique ID to provide This Service and deliver appropriate responses to your requests (for example, if you say “sing a song” we receive the text file of your request and the “sing Intent” code with your unique ID, and we send an appropriate response of Pikachu singing a song to the Device with that unique ID). We do not request, nor do we intend to collect, any information that can directly identify you when you use This Service. In any event, we ask that you please not provide any personal information when you use This Service (for example, do not say your name as part of a request).
We use Google Analytics from Google Inc. to understand how you use This Service. Using your unique ID and IP address, Google Analytics collects, records and analyzes the usage of This Service and The Company receives aggregated analytics reports that help us understand how This Service is used and popular Intents. To learn more, visit the Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/.
How We Use, Transfer, and Retain Information We Collect.
We use your unique ID and text files and the Intents of your requests to match and provide appropriate voice responses from This Service. We also use this information to analyze how you and others use This Service so that we can provide and improve This Service. We do not use your unique ID to track activities across third party websites or online services.
This Service may store and process information from This Service in the U.S. and other countries that may not have the same data protection laws as in your jurisdiction. We retain your personal information for only as long as necessary to provide This Service, operate our business, and comply with our obligations. For example, we only retain text files of your requests for so long as needed to create Intents.
Sharing of Information
We do not share your information we collect through This Service with third parties other than as follows:
• with our corporate affiliates, subsidiaries, and related entities for purposes related to This Service;
• with third party vendors, consultants, and other service providers who work for us and need access to your information to do that work;
• to comply with laws or to respond to lawful requests and legal process, including requests from public authorities and to meet national security and law enforcement requirements
• to protect the rights and property of The Company, our agents, customers, and others including to enforce our agreements, policies, and terms of use or
• in an emergency to protect the life or personal safety of our employees, our customers, or any person;
• in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
Security of Information
The Company takes reasonable steps using technical and organizational measures to help protect information we collect through This Service in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
EEA and Switzerland Data Subject Rights: For EEA and Switzerland Users Only
If you are a user from the European Economic Area or Switzerland, we generally collect and process pseudonymous personal information from you only with your consent, such as when you choose to enable This Service and by asking Alexa to “talk to Pikachu.” Additionally, we collect and process such information as necessary for our legitimate interests such as providing This Service, operating our business, and fulfilling our legal obligations
You may direct requests and questions to our contact information at Contact Us, below, if you:
· have questions or need further information about the legal basis on which we collect and use your personal information.
· wish to access, correct, update or request deletion of your personal information.
· would like to object to or restrict processing of your personal information or request portability of your personal information.
· wish to withdraw consent for our processing of personal information. Withdrawing your consent will not affect processing conducted prior to your withdrawal, nor will it affect processing of your personal information under lawful processing grounds other than consent.
· wish to contact our EU Data Protection Officer.
You also have the right to complain to a data protection authority about our collection and use of your personal information. We are committed to cooperate with the data protection authorities located in the European Economic Area or Switzerland or their authorized representatives regarding any disputes. For more information, please contact your local data protection authority. Contact details for data protection authorities in the European Economic Area and Switzerland are available here . You may also contact us if you need assistance finding contact information for your local data protection authority.
When we transfer personal information from the European Economic Area and Switzerland to other countries which have not been determined by the European Commission to have an adequate level of data protection, we use a variety of legal mechanisms, including model contracts, designed to help ensure your rights and protections. For more information about these mechanisms, please contact us.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Changes to This Privacy Statement
The Company may change all or part of this Privacy Statement at any time. If we make any changes to this Privacy Statement, we will change the "Last Updated" date above. If any material changes are made, we will obtain your consent as may be, and in a manner, required by applicable law.
Contact Us
If you have any questions about this Privacy Statement or our personal information processing practices, including questions about access or correction of personal data, please contact us at support@pokemon.com.
Users from a country in the European Economic Area, our representative for The Company in the European Economic Area is the London office of The Pokémon Company International, Inc., whom you may contact using the above email address.