OPERATIONS DEPARTMENT
OPERATIONS DEPARTMENT
The PNR Management and its Employees aims to provide a:
C - Convenient
A - Affordable
R - Reliable
E - Efficient
S - Safe
Train Service to the riding public.
"The Philippine National Railways, being a factor for socio-economic development and growth, shall be part of the infrastructure program of the government and, as such, shall remain in and under government ownership during its corporate existence. The PNR must be administered with the view of serving the interests of the public by providing them the maximum of service and, while aiming at its greatest utility by the public, the economy of operation must be ensured so that service can be rendered at the minimum passenger and freight prices possible."
Republic Act 4156, AN ACT CREATING THE PHILIPPINE NATIONAL RAILWAYS, PRESCRIBING ITS POWERS, FUNCTIONS AND DUTIES, AND PROVIDING FOR THE NECESSARY FUNDS FOR ITS OPERATION, June 20, 1964
Republic Act 6366, AN ACT TO PROVIDE FOR THE REHABILITATION AND MODERNIZATION OF THE PHILIPPINE NATIONAL RAILWAYS BY AMENDING SECTION ONE, THREE, FIVE, NINE, ELEVEN, TWELVE, FOURTEEN, AND SEVENTEEN OF REPUBLIC ACT NUMBERED FORTY-ONE HUNDRED FIFTY-SIX, ENTITLED "AN ACT CREATING THE PHILIPPINE NATIONAL RAILWAYS, PRESCRIBING ITS POWERS, FUNCTIONS AND DUTIES, AND PROVIDING FOR THE NECESSARY FUNDS FOR ITS OPERATIONS.", August 16, 1971
Presidential Decree 741, AMENDING CERTAIN SECTIONS OF REPUBLIC ACT NUMBERED FORTY-ONE HUNDRED AND FIFTY-SIX, ENTITLED "AN ACT CREATING THE PHILIPPINE NATIONAL RAILWAYS, PRESCRIBING ITS POWERS, FUNCTIONS, AND DUTIES AND PROVIDING FOR THE NECESSARY FUNDS FOR THE OPERATIONS", AS AMENDED BY REPUBLIC ACT NUMBERED SIXTY-THREE HUNDRED AND SIXTY-SIX, July 3, 1975
The PNR shall provide safe, reliable and affordable railway services as a socioeconomic development tool within the framework of the national infrastructure system, while ensuring sustainable operations so that optimum service can be rendered at minimum passenger and freight prices.
An improved, sustainable railway system running from Manila to Legaspi, carrying cargo to and from North Harbor and Batangas, providing commuter lines from Caloocan to Calamba and in Bicol; poised for a unified rail system in Luzon from Sorsogon to Ilocos branching to Cabanatuan and Tuguegarao. With a perspective study of a transnational railroad system covering Luzon, Visayas and Mindanao; enjoying robust riderships and freight, providing accessible means of transport that's comfortable, secure, reliable and affordable to satisfied commuters - all these thru a responsive PNR organization engaged in Public-Private-Partnership.
The Philippine National Railways, as the pioneer in the railway transport service in the Philippines, commits to deliver reliable and comfortable rail transport train services at an economically reasonable cost.
PNR further commits to:
ensure serviceability of all rolling stocks and tracks in operations;
improve mobility of passengers and goods, for voluntary contribution to nation-building and public good;
optimal service delivery to enhance customer satisfaction;
comply with existing statutory, regulatory and legal requirements;
continually improve the effectiveness of our Quality Management System.
We will continue to move people and goods through our services provided by competent, customer-focused and service-oriented public servants.
Ensures the optimum utilization and control of train operating resources through viable planning, coordinated implementation, effective supervision and monitoring activities, and conducts market survey but limited only on tariff and passenger preferences.
Implements train working timetables; monitors actual train runs from origin to destination; monitors compliance with train operating regulations; coordinates all personnel responsible in actual train operations; responsible for yard marshalling and dispatching of trains and business transaction at terminals; and organizes immediate mobilization of relief in case of emergency.
Ensures that the personnel requirements for all trains are followed from origin to destination; monitors on operating rules and regulations; formulates and implements service schedules for train conductors and train drivers; and supervises and monitors service performances.
Supervises station operations including physical maintenance and fiscal transactions (IPC and BCT); and responsible for monitoring and field supervision of train operations within the area.
MB - ODM
Created: July 19, 2025
Last Updated: January 6, 2025