Effective Date: September 19, 2025
This Privacy Policy describes how Phoenix Consulting Group Inc. ("we," "us," or "our") collects, uses, and protects information from visitors to our website, located at http://phoenixconsultinggroup.us (the "Site").
We are committed to protecting your privacy and handling your information transparently. This Privacy Policy applies only to data collected from our public website and does not govern the handling of Protected Health Information (PHI).
Handling of Protected Health Information (PHI)
This website Privacy Policy does NOT apply to Protected Health Information. As a medical billing and consulting company, Phoenix Consulting Group Inc. operates as a Business Associate for our healthcare provider clients (Covered Entities). In this role, we handle PHI solely on behalf of our clients and in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Our handling of PHI is governed by formal Business Associate Agreements (BAAs) with our clients, not by this website policy. For information regarding the privacy practices related to your health information, you should refer to the Notice of Privacy Practices provided by your specific healthcare provider, who is the Covered Entity.
Information We Collect Through the Website
We collect information from visitors to our Site in the following ways:
1. Information you provide voluntarily
We collect information that you submit directly to us when you fill out forms, request a consultation, subscribe to our newsletter, or contact us. This information may include:
Name and job title
Practice or organization name
Email address
Phone number
Any other information you voluntarily provide in the contact or inquiry form.
2. Information we collect automatically
As you browse our Site, we automatically collect non-personal information about your equipment, browsing actions, and patterns. This is used for website analytics and to improve your experience. It may include:
Usage details: Pages you visit, time spent on pages, and resources you access.
Device information: Your IP address, browser type, operating system, and mobile device information.
Location information: We may use your IP address to approximate your general location for statistical analysis.
3. Information collected via cookies and tracking technologies
We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and manage the website. You can control cookies through your browser settings, though disabling them may affect website functionality.
How We Use Your Website Information
The information collected through our Site is used for the following purposes:
To operate and improve our website and services.
To communicate with you and respond to your inquiries.
To provide you with information you requested, such as our newsletter.
For our marketing and business development efforts.
To analyze and enhance the user experience of our Site.
To ensure the security of our website and protect against fraudulent activity.
How We Share Your Website Information
We do not sell, trade, or rent your personal information to third parties. However, we may share this information with:
Third-party service providers: We use trusted third-party providers for services such as website hosting, analytics (e.g., Google Analytics), and email marketing. These providers are authorized to use your information only as necessary to perform these services for us.
Legal requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect our rights or the safety of others.
Business transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to a new owner.
Your Choices Regarding Your Website Information
You have the following choices regarding your information collected through the Site:
Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.
Manage Cookies: You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies.
Data Security
We implement reasonable technical and organizational measures to protect the information collected through our Site from unauthorized access, loss, or misuse. However, no online data transmission or storage can be guaranteed to be 100% secure.
Links to Third-Party Websites
Our Site may contain links to websites owned and operated by third parties. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.
Children's Privacy
Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this policy periodically.
Contact Information
If you have any questions or comments about this Privacy Policy, please contact us:
Phoenix Consulting Group Inc.
Email: contact@phoenixconsultinggroup.us
Phone: (747) 577-7878
Address: 6360 Van Nuys Blvd Suite #168, Van Nuys, CA 91401