Whitetail Club

ESSENTIAL JOB FUNCTIONS

• Promotes the game of golf at Whitetail Club, in the community and spreads enthusiasm and goodwill amongst employees, members, and guests.

• Promotes the Club to facilitate membership sales.

• Establishes short- and long-term goals, tactfully enforces club policies and maintains standard operating procedures.

• Recruits, hires and trains quality staff in the golf operation.

• Prepares annual review of financials, rates, rules and regulations for the golf operation.

• Prepares annual budgets and prepares monthly reviews of the golf operation.

• Plans and organizes a 2-year calendar including club, lodge and outside events to promote our golf program, Whitetail Club and the resort.

• Prepares guidelines and executes programs in the areas of:

  • • Merchandising

    • Service

    • Tournaments and Activities

    • Adult and Junior Instruction

    • Golf Equipment Maintenance

• Attends meetings and provides expertise to appropriate in-house committees.

• Works closely with the Director of Whitetail Club and Superintendent to strive for excellence in the golf operation.

• Participates in writing monthly newsletters to members and prospective members.

  • Supervises golf staff including:

    • • Assistant Golf Professional

      • Golf Intern Services Personnel

      • Golf Shop and Outside Golf Services Personnel

• Play golf regularly with our members and work hard on their own game.

• Achieves merchandising profitability with an understanding of cost/profit metrics.

• Organizes and supervises all recreational activities associated with golf operations.

• Coordinates golf trips for members and prospective members.

• Stays current with PGA and continually researches new ideas for the golf shop operation.

• Dresses appropriately and presents a positive and professional image towards the membership and community.

• Manages all golf employees to always be consistent with appearance, service, and overall golf operation performance.

• Provides and enforces Golf Operations Handbook for guidelines and training.

• Provides and enforces Golf Shop Merchandise Policies for merchandising goals.

• Runs a successful Junior Sports Program continually attracting new players into the program.

• Provides a successful teaching program for all players (to include Trackman training).

• Works well with others and develops programs to motivate staff to excel. Be a positive collaborator on all levels.

• Helps create and maintain Club traditions to establish a community within the Club.

• Continually trains and educates staff to be knowledgeable and informed on club events and activities.

• Provides good leadership in management.

• Provides clear and accurate monthly and yearly analysis of golf shop operations.

• Achieves goals set in financial and service areas of operation.

• Helps attract new members to join the club and coordinates new members into club activities.

• All other duties as assigned.

PREFERRED ATTRIBUTES AND QUALIFICATIONS

Including, but not limited to, the following:

• Current PGA Member with experience in all areas of successfully managing private golf clubs of this caliber.

• Bachelor’s Degree in Business Management or comparable preferred.

• 5 years experience in private golf club operations is preferred.

• Demonstrated team-building experience.

• Excellent people, follow-up, and time management abilities coupled with clear and concise written and verbal skills.

• Ability to sell concepts and ideas to peers and ownership.

• Ability to effectively create and manage budgets.

• Prior proven event promotion and management skills.

• Golf Instruction and Golf Club Fitting Knowledge.

• Strong MS Office, database knowledge, and experience using POS, Online reservations systems, e-mail, and member-type portals.

Software and Computer Skills Needed:

• Club Essentials (Website/Member App) 

• POS Experience (Currently using V1 Golf Pro POS)

• Golf Genius

• Microsoft Office Products