Topeka Country Club

KEYS TO SUCCESS

• Leadership: Inspire and motivate staff, foster a culture of accountability, and create a positive work environment.

• Strategic Vision: Develop and implement a long-term strategic plan, aligning with the club’s goals and market positioning.

• Financial Management: Maintain strong financial health, ensure budget adherence, and enhance profitability.

• Member Engagement: Build strong relationships with members, understand their needs, and enhance their experience.

• Operational Excellence: Ensure high standards of service and efficiency across all departments.

• Communication: Maintain transparent and effective communication with the Board, staff, and members.

KEY RESPONSIBILITIES

• Leadership and Vision:

  • Develop and implement a strategic plan projecting 3-5 years into the future.

  • Foster a culture of service, accountability, and continuous improvement.

  • Motivate and inspire staff to deliver exceptional member experiences.

  • Establish a clear vision of where TCC fits in the golf and country club market.

• Financial Management:

  • Ensure financial stability and profitability of the club.

  • Develop and manage budgets, monitor expenses, and implement cost-saving measures.

  • Provide the Board with clear, accurate financial reports and projections.

  • Be a good steward of the members' money, ensuring thoughtful and effective financial decisions.

• Member and Staff Engagement:

  • Build strong relationships with members, understanding their needs and expectations.

  • Enhance member satisfaction and retention through improved services and experiences.

  • Lead the hiring, training, and development of staff, including a new F&B manager.

  • Foster a positive and inclusive work environment that boosts employee morale and reduces turnover.

• Operational Excellence:

  • Oversee all club operations, ensuring high standards of service across all departments.

  • Develop and implement comprehensive plans for capital expenditures to ensure strategic alignment and efficient allocation of resources.

  • Implement technology enhancements to improve member usage and satisfaction.

  • Ensure the club’s facilities, including F&B services, are maintained and operate at peak efficiency.

• Communication and Transparency:

  • Maintain open and transparent communication with the Board, staff, and members.

  • Conduct regular listening events with staff and members to gather feedback and implement improvements.

  • Promote a culture of inclusivity, recognizing and valuing diversity among staff and members.

• Membership Growth and Retention:

  • Develop strategies to increase membership and enhance member engagement.

  • Create innovative programs and events that attract and retain members.

  • Market TCC effectively to potential members, showcasing its unique offerings and value.

PERSONAL ATTRIBUTES

• Visionary and creative thinker with a strategic mindset.

• Adaptable and able to thrive in a dynamic environment.

• Personable, approachable, and able to build strong relationships.

• Detail-oriented and committed to maintaining high standards.

• Strong problem-solving skills and the ability to make informed decisions.

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Bachelor’s degree in Business, Hospitality Management, or a related field.

• Prior experience as a General Manager in a private club setting is preferred.

• CCM, CCE, or PGA Certified in Executive Management Preferred.

• CMAA, PGA, or GCSAA Member Preferred.

• Strong financial management skills with experience in budgeting and financial reporting.

• Proven leadership and team-building skills, with the ability to motivate and develop staff.

• Excellent communication and interpersonal skills.

• Experience in strategic planning and implementation.

• Knowledge of food and beverage operations.

• High level of professionalism, integrity, and a commitment to excellence.