Park Country Club
Williamsville, New York
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ABOUT THE PARK COUNTRY CLUB
ABOUT THE PARK COUNTRY CLUB
WILLIAMSVILLE, NEW YORK I Park Country Club is located in Williamsville, New York, a northeast suburb of the city of Buffalo. The area is flourishing with economic growth and activity. Park Country Club is located on a beautiful 175-acre property in the heart of historic Williamsville, NY. This one-of-a-kind private member-owned full-service country club was founded in 1903. In 1927 a notable Architect, Clifford C. Wendehack, who was also responsible for Winged Foot Country Club's lovely building, created a spectacularly beautiful and elegant 70,000 sq ft. clubhouse for The Park Country Club's members and guests to enjoy.
At the same time, the golf course was designed and built by renowned golf course architectural firm, Colt & Alison. The Park Country Club was the location of the 1934 PGA Championship, as well as numerous amateur events. Though the course has been lengthened to nearly 7000 yards from the back tees to accommodate the effects of technology.
In addition to golf, the club offers the highest quality of hospitality services, a golf simulator, 5 quality tennis courts, 4 pickleball courts, a swimming pool, and wading pool.
The Park Club By the Numbers
575 total members; 400 golf members
$40,000 Initiation fee
$4.2 Million Annual dues
$115,000 Hard goods volume (Golf)
$350,000 Soft goods volume (Golf)
$400,000 Gross payroll (Golf Shop Operations)
27,500 Annual Rounds of Golf
125 Employees - Club
26 Employees – Golf Operations
52 Average age of members
POSITION OVERVIEW
POSITION OVERVIEW
Title: Head Golf Professional
The Head Golf Professional is truly the “golf ambassador” of the Club. He or she must embody the highest levels of integrity, professionalism and diplomacy, and be a highly active and engaged presence with both members and staff. He or she will be a “go-to” individual who takes ownership of the operation and be a fully engaged senior manager. The ideal candidate is a true visionary for Park Country Club’s golf operations and beyond. While building relationships with every constituency within the Park Country Club membership, the Head Golf Professional is someone who needs to have his or her finger on the pulse of all operations.
The Head Golf Professional must be an exceptional leader and manager who recognizes and respects the contributions of staff at all levels and departments. The Head Golf Professional must be capable of both guiding and holding staff accountable to achieving and maintaining high standards. He or she will directly manage all areas of the golf operation and work closely with the Golf Course Superintendent and other department heads, while reporting to the General Manager/COO. The position will promote an exceptional golf experience and provide creative services and programs for all members and guests. The Head Golf Professional is expected to be a strategic leader of the golf experience at Park Country Club and therefore a person of intellect, vision, planning, and business acumen.
CRITICAL SUCCESS FACTORS:
CRITICAL SUCCESS FACTORS:
Ability to secure high levels of membership satisfaction
Ability to create a strong and professional identity and culture for Park Country Club professional staff and develop an effective plan to attract and retain talent
Ability to train and develop staff members in an effort to promote them to jobs of greater responsibility internally or at other clubs
Ability to develop and maintain, and consistently enforce, high standards of conduct, performance, and standard operating procedures
Design/develop and implement goals and objectives that drive the Club’s strategic plan
Ability to effectively communicate with all staff, not just in golf operations, but in all departments, recognizing that golf operations influence on the property as a whole
Being consistently innovative with programming, and ensuring the same level of engagement from the golf team in his or her absence
Ensuring that all members within the Club look at him or her as an inclusive leader, and not as being partial or showing favoritism to any individual or group
While we are looking for the consummate golf professional in all aspects of competencies and experiences, the successful Head Golf Professional needs to be a great generalist, meaning a good merchandiser, a good innovator, a good player, a good instructor, a good tournament host and marketer, and above all, a great communicator! We are looking for a special person who embraces the golf experience at Park Country Club, and who, by personal persuasion and commitment, creates support for his or her efforts.
KEY RESPONSIBILITIES
KEY RESPONSIBILITIES
While all typical competencies are important, our need is for a Head Golf Professional who will:
Provide quality leadership and a positive and engaging style; be a real people person and communicate openly and freely with members and staff
Work closely with the General Manager/COO to define and perpetuate a “Park Country Club Member and Guest Golf Experience” that meets the high expectations of the Club’s total membership
Maintain a professional appearance and a respectful, integrity-based style in all interactions with staff and membership
Lead and manage the overall golf program, recognizing the tremendous opportunity to grow the game at Park Country Club
Work closely with the Golf Course Superintendent and other key departments in coordinating schedules and demonstrating a strong team player leadership role
Be ambitious and motivated; provide an energy and enthusiasm for both the Club and the game of golf
Be responsible for all golf operations including merchandising/golf shop, bag room, cart barns, starter, practice facilities and caddie program
Recruit, hire, train and develop the professional golf staff and all employees within the golf operation
Oversee golf instruction and player development programs for all member segments
Manage fiscal responsibilities for all golf areas including planning, budgeting, monitoring, and corrective management
Oversee all operational policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, and resources
Represent the golf department at club meetings and information sessions
Maintain and promote a superlative professional image within the community and golf world
Must be an organized, competent, respected manager and possess outstanding customer service skills
Must be able to perform all physical requirements of a Head Golf Professional including the ability and confidence to play golf with members and in various club events
Must have good computer skills and be proficient in golf operations software, including but not limited to: Jonas, handicap systems, POS, word processing, tournament programs
Maintain the ability to analyze and interpret data and prepare reports
Establish, maintain and execute golf events meeting the high standards members expect within the competitive framework as established by the Golf Committee
Work in conjunction with the Golf Committee and attend the regularly scheduled meetings
CANDIDATE QUALIFICATIONS
CANDIDATE QUALIFICATIONS
KEY CHARACTERISTICS -
Exceptionally strong communication skills with staff and members, creating an open exchange environment to elevate the golf operations forward in a consistently positive, passionate manner
An accomplished PGA professional with a proven track record of providing premier services in a dynamic exclusive membership environment
Significant tenure and experience in similar club environments where traditions and respect, both personally and with the Club, are intrinsically rooted. NOTE: Those current Assistant Professionals at well-recognized clubs, with verifiable records of achievement, may be considered for this role.
A strong team leader focused on two-way communication with all team members
An interactive individual committed to engaging members at every opportunity to develop high levels of member satisfaction
A team builder who has a history of attracting, developing, motivating, and retaining a high-performance team of professionals to propel the operation forward
A proven track record in player and program development working with all levels of playing abilities and diverse skill levels to grow the game
OTHER QUALIFICATIONS
Knowledgeable in best practices in top performing and high member satisfaction operations across the country
A verifiably unblemished career track that demonstrates a record of tenure and commitment to previous employers, where career moves were for enhancement of skills and experiences as opposed to unplanned career changes
Pursue Perfection of Total Quality Management
A high level of golf playing ability
Verifiable ability to attract, hire, train, develop and lead a high performing team of professionals while setting and maintaining standards of performance appropriate to a highly respected, traditional country club
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
A college degree is preferable. In lieu of a degree, substantial experience will be considered. A minimum of a “Class A” level registration within the PGA. Further, a verifiable commitment to continuing education within the PGA.
COMPENSATION & BENEFITS OVERVIEW
COMPENSATION & BENEFITS OVERVIEW
The salary for this position will be $140,000 annually.
Performance bonus of up to 10% of salary based upon mutually agreed upon standards
Health insurance premium paid (medical) for individual
Complimentary meals
Uniform allowance
401k
Professional development allowance
PGA membership dues paid
Laptop or laptop equivalent computer provided
Personal and family use of the Club as appropriate
Vacation, holidays, sick and other paid time off per club policy
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is November 4, 2022
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Park Country Club I Head Golf Professional
Please address all correspondence to - Mr. Rob Stone Jr. , CCM CCE General Manager/Chief Operating Officer
Click the button below to complete the PGA of America application.
Chris Kulinski, PGA is the lead Career Consultant for this opportunity. For additional information and questions, please contact him directly.
Email: ckulinski@pgahq.com
The employer does not wish to be contacted at this time
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