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Elkhorn, NE
Director of Golf
ABOUT THE CLUB AT INDIAN CREEK
ABOUT THE CLUB AT INDIAN CREEK
Elkhorn, NE | The Club at Indian Creek is a family-owned, 27-hole, daily-fee facility that is recognized today as one of the premiere public golf venues in the Midwest. It is home to numerous prestigious, community, state, regional, and nationally recognized amateur tournaments and is the home of the Korn Ferry Tours Pinnacle Bank Championship.
Located in Elkhorn Nebraska, the course is situated perfectly on the western edge of the Omaha metro. Home construction and commercial development is at an all-time high in the area which has brought our desired customer to us. Now, not only do we provide a uniquely great experience to our market, but we have the benefit of
convenience for many too.
The ownership and Executive Management of The Club at Indian Creek have undertaken a mission to rebrand the experience at the Club, likening our daily fee experience to what members receive at a full-service, exclusive private Golf Club.
We are excited to announce we have partnered with BVH Architects, Lareau Hospitality, MCL Construction, and The McMahon Group to help us facilitate this plan and execute our vision. This process is well underway as we post this.
The clubhouse renovations will facilitate an experience that is unlike any daily fee facility in the region. The new facilities and the accompanying amenities and resources will allow our golf and hospitality teams to craft a comprehensive and personalized customer experience that is exceptional and unique to the daily fee market. The new facility will provide year-round golf amenities and opportunities and greatly upscaled food, beverage, and hospitality experience.
The vision goes beyond the clubhouse as we are simultaneously working with Quitno Designs on a practice facilities master plan. The execution of this plan will occur within the same timeframe as the clubhouse renovation and will result in one of the most comprehensive and thought-out practice and instruction facilities in the region. The goal here is simple: Become the place where discerning golfers go to practice and sharpen their game while simultaneously providing an inviting and welcoming environment for those wanting to be introduced to the game. This practice facility will be built with season-long golf activity in mind.
Our new mission statement is steering our master plan and it summarizes things well, and we aren’t shying away from the onus this new vision puts on us to perform.
Mission Statement:
The Club at Indian Creek is a publicly accessible, daily-fee golf club that provides an extraordinary golf experience, matching the highest standards in championship course conditions, set-up, and pace of play. We provide year-round access to state-of-the-art practice and teaching facilities. We consistently deliver an outstanding dining and lounge experience within a well-appointed and comfortable environment. Our intentional focus on providing the highest level of personalized golf and hospitality experiences will leave one feeling like they spent the day at a preferred Country Club.
CLUB DETAILS
CLUB DETAILS
Number of Holes: 27 and a full-service range including an indoor/outdoor facility
Number of Rounds: 45,000 Annually
Cart Fleet: 106 EZ-GO carts with GPS technology
Point of Sale: Club Caddie
Events/Tournaments: 25 Weekly Leagues, 45 Corporate Golf Outings
Staffing: Head Golf Pro, Assistant Golf Pro and a full complement of seasonal outside and inside service associates
Approximate Golf Shop Sales: $400,000-$500,000
POSITION OVERVIEW
POSITION OVERVIEW
The Director of Golf must be an exceptional leader and manager who will be charged with developing and leading the golf operation. One who recognizes and respects the contributions of staff and guests and provides information, recommendations, and leadership to the General Manager. The DOG reports directly to the GM and works with the other department heads to create an unparalleled experience for the members and guests. He/she will lead and manage the Golf Department to ensure a superb golf experience for guests and an attractive, well-maintained Golf Pro Shop and operational support areas. The DOG is responsible for all day-to-day functions for golf and ensures a seamless presentation of the Club.
He or she will work collaboratively with the Golf Course Superintendent to assess playing conditions and ensure consistent quality conditions. The position will promote an exceptional “golf experience" and provide consistently creative services and programs for our customers. The DOG is expected to be a strategic leader of the golf experience and therefore a person of vision, intellect, and planning acumen.
The DOG should foster a culture of continuing improvement for themselves and for the development of the Head Golf Professional and Assistant Golf Professionals, which includes remaining at the forefront of technology to enhance the improvement and enjoyment of golf for guests. The DOG must consistently demonstrate sincere and engaged visibility with guests and staff, a genuine passion for golf, and the pursuit of excellence.
The Director of Golf will have the full ability to build out their operation and staff.
The ideal candidate should demonstrate continuing success in his / her career and have experience at active, upscale public facilities with a willingness to continue to learn and grow.
ESSENTIAL DUTIES, TASKS AND RESPONSIBILITIES
ESSENTIAL DUTIES, TASKS AND RESPONSIBILITIES
Initially in conjunction with the GM will develop all standard operating procedures for the golf operation, along with identifying all equipment needs for the operation and ensuring they are ready to go for the opening of the facility.
Assist in the development of short & long-range plans for the facility.
Create the organizational chart of the golf operation in conjunction with the GM and Ownership.
Selects, supervises, trains, and evaluates the golf shop and outside service staff including golf professionals and teaching professionals.
Plans promotes, and directs all golf activities.
Prepares budgets for golf operations: takes actions to ensure budget goals are achieved.
Maintains an attractive, orderly appearance in the Golf Shop. Oversees the purchasing of high-end merchandise for the Golf Shop, providing the best pricing and selection available.
Interprets and enforces golf policies, rules, and regulations.
Works with the Golf Course Superintendent to ensure golf course and practice facility conditions.
Attends all staff, management, and other applicable meetings.
Maintains records related to player and guest rounds and other requested statistics.
Schedules staff hours to ensure members are fully served and labor costs are managed.
EXPERIENCE AND QUALIFICATIONS
EXPERIENCE AND QUALIFICATIONS
Including, but not limited to, the following:
A confident, resourceful, energetic leader with strong interpersonal skills, self-motivated, creative, and innovative, yet logical thinker, and detail-oriented. Demonstrates maturity of character, and professional demeanor with a high “golf IQ” and is visible, accessible, and approachable.
Excited about being part of a synergistic leadership team.
A natural and intuitive leader with a high degree of member engagement - in the Golf Shop, on the Range, in the Clubhouse, and on the course consistently rooted in a sincere desire to develop positive relationships.
Passionate about delivering guest satisfaction and consistently providing outstanding service.
Experienced in successful collaboration with their Course Superintendent and General Manager.
A student of the game with a proven ability to produce an exceptional golf experience for guests.
Demonstrated ability to enhance and develop programs, services, and participation.
Ability to create a strong identity for the professional staff and develop an effective plan to attract and retain talent. Has a strong network of resources.
An individual with strong financial acumen; experienced in budget management and forecasting.
Experienced in successfully managing a quality Golf Shop merchandising program. Understands “open to buy” and sets realistic hard and soft good sales targets.
Committed to the development and administration of programs for men, women, and couples golf.
Excels in internal marketing and communication of events and policies.
An active listener with excellent communication and presentation skills, written and oral.
Excellent tournament operations knowledge and skills.
Ability to work and communicate effectively with all departments.
Ability to market and seamlessly execute a large number of high-quality events and services each season.
Experience in maintaining records of key metrics to assist with decision-making.
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed above are representative of the knowledge, skills, and abilities required.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The club will provide a base salary competitive for the market and commensurate with experience. Additional compensation will be available through a bonus/commission structure as determined by the facility.
Benefits include:
Health, Dental, and Vision
PGA Dues Allowance
401K Savings and Match
Paid Time Off
Education Allowance
Tournament Allowance
Playing and Practice Privileges
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is March 24, 2024 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, The Club at Indian Creek, Director of Golf
Please address all correspondence to - Mr. Jim Nedrow | General Manager/Director of Agronomy | The Club at Indian Creek
Kevin Drew, PGA, and Scott Kmiec are leading this search, please contact them with any questions.
Email: kdrew@pgahq.com
The employer does not wish to be contacted at this time
To serve as the most trusted professional resource for employers seeking experts to lead an organization in the golf and hospitality industry, and support their future success by serving as lifelong partners.
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