Sailfish Point Golf Club

ESSENTIAL JOB FUNCTIONS

Our new Director of Golf will be responsible for being first and foremost a cultural leader who can create the best possible golf experience. Culturally our new Director of Golf will be:

• A mindful, authentic professional who delivers a premier member and guest golf experience

• A service-minded leader who is creative, current, innovative, and devoted to continuous improvement to enhance and personalize service delivery to members and their guests.

• An out-front, lead-by-example, and hands-on service team leader capable of setting clear accountabilities, coaching to drive desired outcomes, and providing thoughtful and regular feedback to staff members.

• A teamwork expert capable of sharing the warm hospitality embraced in daily collaboration with fellow department heads.

• A naturally energized and outgoing personality that features integrity, pragmatism, progressiveness, and levelheadedness with a presence that conveys leadership, trust, and confidence.

• Engaging all member constituencies to drive participation, excitement, and involvement in the game and the entirety of Sailfish Point Golf.

• Comfortable working in a highly collaborative manner with the Golf Board of Directors and relevant committees.

• Cognizant of their professional image; fully recognizing the importance of modeling the representation of the Club, its membership, and brand at all times in actions, attitude, and appearance.

Team Development

• Lead by example

• Lead, supervise, and manage the Golf Team and delegate supervisory responsibility as needed.

• Encourage and mentor Team members to help them reach their personal and professional goals.

• Promote professional development and continuing education.

• Evaluate the performance of team members using a goal-oriented, coaching, and collaboration model.

• Evaluate and update position descriptions and practices to reflect current work and service flows.

Golf Experience

• Provide outstanding golf and social experiences.

• Implement strategies to continuously improve the golfers' experience.

• Ensure that course access is managed professionally and fairly.

• Enforce pace of play standards.

• Encourage the mixing of various groups to promote social aspects of golf.

• Experienced teacher to all levels of golf membership.

Merchandising Management

• Create a premium buying experience that adds value to the membership

• Manage physical inventory including ordering, receiving, pricing, returns, and inventory taking.

• Present a diverse and desirable array of golf equipment, apparel, and accessories for all members.

• Create and manage Demo Days, sidewalk sales, and other promotional opportunities.

• Work with vendors to procure the best selection of merchandise and terms.

EXPERIENCE AND QUALIFICATIONS

We are looking for someone special to follow in the footsteps of our outstanding history of PGA Professionals:

• Be a current Director of Golf or Head Golf Professional with a minimum of five (5) years of experience leading a member-owned, private club golf operation. Lead Assistants at premier clubs will be considered.

• Demonstrated high levels of knowledge, experience, and skills in all private club golf operations including program development, tournament management, and merchandising.

• Commitment to the club’s mission, vision, core values, and service and leadership standards.

• Experience working in a similar “out front” service environment where member engagement is prized, visibility is natural, and member interaction is frequent.

• Be an exemplary communicator including interpersonal, written, public speaking, and social media abilities.

• Proven abilities in staff development including setting standards, hiring, training, orienting, mentoring, and evaluating performance relative to goals and standards.

• Have a clear passion for the game, its history, rules, and traditions with a vision for creating future success.

• Comfort interacting at the national level with peer clubs and the PGA of America.

• Be a recognized ambassador in the private club realm regionally, and preferably nationally.

• An eager and capable player willing to play with all members and compete in PGA pro-ams and Chapter/Section events as our standard bearer.

• Willing to organize and participate in Member golf trips, domestic and international.