ESSENTIAL JOB FUNCTIONS

Specific areas of responsibility include but are not limited to:

Service to PGA Professionals:

• Provide insightful and meaningful career counseling and career coaching to PGA Professionals throughout their career life cycle from job search and membership to retirement.

• Provide career services to include job search strategies, resume development, interviewing skills, offer negotiation, and exit and retirement strategies.

• Promote the benefits and grow the utilization of PGA ExecuSearch, Job Seeker Profiles, the PGA Job Board and other employment tools across PGA platforms (e.g. - PGA.org, PGA.com, PGA member app, etc.).

• Provide education programs to PGA Professionals through all available venues (national, sections and chapters).

• Assist PGA Professionals in gathering and utilizing information from PGA and industry data resources.

• Promote the benefits of the PGA Compensation Survey and other related Association surveys.

• Promote and generate participation in PGA Player Development programs and strategies and document the value it brings to facilities and PGA Members.

Service to Employers:

• Provide exceptional hiring services and resources, and assistance to employers to enhance relationships with industry stakeholders. Services and resources include PGA ExecuSearch, hiring process planning, resume review, interview planning, compensation and benefit packages, correspondence, and PGA preferred background check provider.

• Provide compensation reports within department guidelines.

• Market the value of PGA Professionals to non-PGA facilities and the industry.

• Assist in creating awareness of PGA Player Development strategies and programming.

Service to PGA Sections:

• Manage and maintain relationships with Section leadership, staff, and Section Education and Employment Committees.

• Partner with Sections to develop employment strategies, and deliver employment presentations and education seminars to industry employers and organizations.

• Support Section and Chapter membership meetings, Board meetings and special events as needed.

• Communicate with Section Executive Directors and leadership quarterly (at a minimum) and provide golf industry updates on Employment.

• Attend Section tournaments/events to cultivate relationships, foster goodwill, and support PGA Section staff.

Association/Departmental Responsibilities:

• Assist in the development and improvement of PGA Career Services programs, projects, systems, publications and information.

• Assist in the marketing and promotion of Association and PGA Career Services programs and initiatives.

• Engage in proactive outreach and collaborate with other Career Consultants to identify candidates for available opportunities.

• Provide support as needed to non-industry candidates and search support for nontraditional PGA Member roles such as General Managers, Golf Course Superintendents, etc.

• Provide editorial content and articles for Section newsletters, PGA magazine, and other industry publications.

Contributions to the Game and Business of Golf:

Talent Development

• Educate and inform the marketplace about the impact PGA Professionals have on the community, golf business, and local economy.

• Provide field support and collaborate with PGA of America Diversity and Inclusion efforts.

• Active participant in PGA of America recruiting efforts as needed.

Allied Associations & Partners

• Establish effective working relationships with the Amateur body, including state and local golf associations. 

• Engage with local chapters of GCSAA, CMAA, and NGCOA. 

• Assist department leaders in improving working relationships with golf management companies.

Golfer Development

• Participate in player development programs hosted by PGA Professionals, working in conjunction with fellow field staff.

• Attend community/Section programs providing instruction or programming targeting new and existing golfers as available.

EXPERIENCE AND QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• Bachelor’s degree: (B.A.) or equivalent in Business Administration, Human Resources, Professional Golf Management (Executive Management preferred) or related field.

• Five (5) years of experience in golf operations or golf industry management/leadership.

• Employment/club relations experience, career counseling and Human Resources management training preferred.

• PGA Member preferred.

SUPERVISION:

No supervisory responsibilities.  

FINANCIAL RESPONSIBILITY:

No financial responsibilities.

SKILLS, KNOWLEDGE AND ABILITIES:

Job Knowledge/Technology: 

Must have knowledge of the golf industry and/or golf facility operations, employment and/or recruiting. Knowledge of the PGA of America and Section operations are preferred. Must have knowledge of managing multiple priorities, in a multi-functional work environment. Demonstrated leadership skills and a proven ability to motivate and manage professionals to achieve results. Skilled in customer service and/or sales. Must have a thorough knowledge of administrative principles and procedures with the ability to lead various projects and programs. A knowledge of the organizational functions of a business operation. Must possess a high degree of trust and confidentiality. Basic fluency in artificial intelligence (AI) tools and concepts. This includes using AI to enhance business operations and drive innovation, enabling us to better serve our Members and stakeholders. Working knowledge of Gmail, Google Drive, Google Sheets, and Google Docs.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Ability to travel approximately 50% per year.

This position is not eligible for immigration sponsorship.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.