Northmoor Country Club

ESSENTIAL JOB FUNCTIONS

• Oversee all aspects of the golf operation, including staff management, member services, tournaments, caddie program, and retail.

• Deliver exceptional member and guest service, setting the tone for professionalism and hospitality across the golf program.

• Attract, hire, lead, train, develop, and mentor the golf professional staff, outside service team, and shop attendants to ensure operational excellence and exceptional service.

• Plan, promote, and execute the annual calendar of tournaments, leagues, and member golf events.

• Collaborate with the Greens Superintendent to maintain superior course conditions, set-ups, and pace of play.

• Manage daily golf operations, including tee sheet administration, pace of play, and member communication.

• Operate a profitable, well-merchandised golf shop consistent with club brand standards and member preferences.

• Provide golf instruction and player development programs for all ages and skill levels, including private lessons, clinics, and junior golf.

• Partner with Club Management and F&B teams to ensure seamless execution of tournaments, outings, and special events.

• Develop and manage the golf operations budget, monitor financial performance, and support long-term strategic planning.

EXPERIENCE AND QUALIFICATIONS

Job Knowledge, Core Competencies, and Expectations

• Highly visible leader with strong interpersonal skills who will set a standard of service excellence.

• Strong ability to attract, develop, and mentor the team with a focus on career advancement.

• Excellent attention to detail that translates into world class golf events for members and guests.

• Experience managing a strong caddie program.

• Outstanding golf operations and progam development acumen.

• Prior experience in all facets of golf operations, including inventory and financial control; employee motivation and training; golf instruction; tournament and event management; working knowledge of golf course maintenance.

• Expertise in the rules of golf.

• Good working knowledge of golf course maintenance.

• Knowledge of marketing, financial management, and retail operations.

• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.

• Knowledge of and ability to perform the required role during emergency situations.

Education and/or Experience

• Bachelor’s degree from a four-year college or university and one to two years of related experience and/or training; or equivalent combination of experience and education.

• Must have a minimum of five years of experience as a Director of Golf, Head Professional, or an Assistant Golf Professional at a recognized golf club.

Licenses and Special Requirements

• Class A member in good standing with the PGA of America.

• Specialized, Certified, or Master Professional enhanced educational designations are preferred.

Physical Demands and Work Environment

• Regularly exposed to moving mechanical parts and outside weather conditions.

• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.

• Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.

• Able to meet and perform the physical requirements and to work effectively in an environment that is typical of this position.

• Frequent lifting, bending, climbing, stooping, and pulling.

• Frequent repetitive motions.

• Continuous standing and walking.