Monroe Golf Club

ESSENTIAL JOB FUNCTIONS

• The GM will be a strong leader capable of attracting, retaining, and developing an outstanding team.    

• The GM will have a strong financial and business acumen capable of overseeing major capital projects and ensuring the financial health and vitality of this historic club

• Elevate the overall club experience across all amenities available, including golf, dining, aquatics, racquets, and youth activities

• Develop and train the team on operating policies and procedures to ensure operational excellence

• Ensure membership retention and growth with an eye toward family-friendly programming and initiatives

• Oversee food and beverage operations focused on an enhanced experience within approved budget parameters

• Lead a strong, transparent club communication strategy

• Maintain an eye toward innovation and technology to maximize efficiencies and the member experience

• A strategic, visionary leader focused on the next phase in the storied history of Monroe Golf Club

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• The candidate selected will need to be a strong leader with a proven background in building an exceptional team

• Strong financial acumen with proven ability to lead a budget while creating an elite member experience

• The new GM must have exceptional communication and interpersonal skills, integrity, and a will to succeed

• Excellent Food and Beverage background

• College Degree with a hospitality focus preferred

• Capital planning experience preferred

• Enhanced industry education, such as the CCM or Certified/Master Professional, is preferred

• Great integrity and credibility internally and externally

First Year Successes

Here are the key themes that define success for the General Manager position after one year:

1. Smooth Club Operations:

   •  A successful first year will feel calm, organized, and efficient, with fewer day-to-day issues requiring urgent attention. Members want confidence that the club is running smoothly.

2. Staff Stability & Culture:

   • Retaining, developing, and strengthening the staff is a primary marker of success. Building a positive culture while maintaining service levels is critical.

3. Member Confidence & Buy-In:

   • Members should feel reassured that the right leadership decision was made. Earning respect, trust, and goodwill across the membership is essential.

4. Financial Understanding & Discipline:

   • The GM must quickly develop a strong understanding of club finances. Managing labor costs responsibly while supporting long-term goals is expected.

5. Leadership Through Transition:

   • Year one is viewed as a transition period rather than a time for sweeping change. Successfully integrating into the club culture while guiding upcoming initiatives is key.

6. Support of Phase II Planning:

   • Helping prepare, communicate, and build support for Phase II renovations is an important early responsibility. Members want clarity and confidence around the club’s future direction.