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Minocqua, WI
General Manager
ABOUT MINOCQUA COUNTRY CLUB
ABOUT MINOCQUA COUNTRY CLUB
Minocqua Country Club is a private club offering a premiere golf and social experience in a family-friendly Northwoods setting.
The club offers an ideal blend of elegance with a relaxed, family-friendly atmosphere. The club is located in the “Lakeland area” consisting of the towns of Minocqua, Hazelhurst, Lake Tomahawk, Boulder Junction, Woodruff and Arbor Vitae. This area is an ideal outdoor destination for all seasons. Activities include boating, fishing, hunting, biking and hiking. Wintertime offers active snowmobiling, ice fishing, snowshoeing and world-class cross-country skiing. The area features an active array of fairs, entertainment, athletic events, boutique shopping, local dining and brewing, lakeside resorts and parks.
Minocqua Country Club was originally established in 1917 and is open from approximately May through October each year. In 2001, the club essentially was re-born as the original 9-hole course was replaced by an entirely new 18-hole golf course designed by architect Ron Garl. The course is highly regarded among the State’s top players and associations and is complimented by other activities such as tennis, pickleball, bocce ball, and a full-service clubhouse. While the clubhouse today still resembles the original design, numerous renovations to the bar, outdoor deck, offices, and a dining room overlooking Minocqua Lake have added to amenities available to the members.
In 2023 the club opened an entirely new Golf Shop, complete with men’s and women’s locker rooms, a self-service snack station, an expanded bag room, and underground golf car storage, with additional space yet to be developed.
Since re-opening in 2001, the club has hosted multiple state events, including the 2010 Wisconsin PGA Professional Championships, the 2018 Wisconsin State Amateur, the 2021 Wisconsin Senior Amateur, and will be hosting the 2024 Wisconsin State Open this coming summer.
Minocqua Country Club currently has 225 Golf Members and 75 Social Members, with a waiting list of approximately 70 people. Gross revenues are $3 Million and the clubhouse will approach nearly $1 million in revenue during the short 5-month season.
CLUB DETAILS
CLUB DETAILS
Members:
Golf - 225
Social - 75
Waitlist - Active Waitlist
Rounds: 11,500
Member Golf Events: 4-5 Major Events
Outside Events: 2 Annual Events
Weddings: No more than 1 per month. Only 1 in 2023.
Annual Revenue: $3 Million
Initiation: $25,000 in 2023
Golf Dues: $11,000
Social Dues: $3,690
Annual Food Minimum: $500
POSITION OVERVIEW
POSITION OVERVIEW
The General Manager
The General Manager is the face of the country club in the eyes of its members, guests, staff, and the community. This individual will guide the club, fulfilling the goals and objectives of the Board of Directors, and will act as the leader, mentor, and liaison between the other managers and committees.
He or she will be responsible for the fulfillment of the management team's objectives and operations, enabling the Board of Directors, Officers, and its President, to be able to focus on long-term strategies and club governance. Direct reports are the Head Golf Professional, Golf Course Superintendent, Business Manager, and Food & Beverage Director.
The ideal candidate will bring experience and leadership with a focus on relationship building that is paramount to club life. In addition, the ability to manage the balance between operational objectives and fiscal management will be among the perpetual challenges that this individual will achieve. Success will ultimately be judged by the maintenance of a strong membership, successful managers and staff, and ultimately, satisfied members that call the club their home away from home.
Short-Term Objectives
Identifying and fulfilling the management team in the clubhouse. MCC is currently blessed with an outstanding Golf Professional, Greens Superintendent, and Business Manager. A seasoned Chef is also excited for 2024, but the clubhouse will need management and this General Manager will be responsible for identifying these needs and placing the right people into these positions.
Membership has a lengthy waitlist, which overall is a good thing. However, the Membership Committee is currently identifying ways to manage this list and use it to the benefit of the club and its long-term goals.
Long-Term Objectives
Balance the historical successes of the club with the ever-changing membership environment to maintain the positives while fostering change.
Carrying out the Mission Statement to offer an amazing golf experience for a full membership including levels of service, access to the course, and tournament-level course conditions on a daily basis. Supporting and developing the social amenities and dining experience.
Lead and improve the club operations to maintain its qualified and passionate staff. Filling in any voids with staff that share the same commitment to quality and personality, while promoting stability and continuity.
Continue to improve financial stability, plan for capital improvements, and identify means to continue making wise fiscal decisions.
Manage the dynamic between the Board of Directors, club committees, and staff to improve organizational discipline with clear responsibilities and accountability.
REQUIREMENTS
REQUIREMENTS
The General Manager will be the consummate professional, well-versed in all facets of the club administration. The ideal candidate will have 3-5 years of experience as a General Manager, Assistant Manager, or Clubhouse Manager at a traditional, comparable private club setting with well-traveled and discerning members. Candidates will have a working knowledge of all facets of private club operations with a strong emphasis on food and beverage service, membership marketing and retention, financial management, strategic planning, and staff mentoring. Attributes will include:
An outgoing and friendly personality with a high potential to identify with and embrace the club’s culture.
Strategic, disciplined and decisive leader with strong management and financial skills and a sense of urgency.
The ability to work well with high-performing management team members throughout the club, and to recruit effectively to fill any positions that may become available with like-minded, highly qualified team members.
Leadership skills with the ability to motivate staff with a commitment to quality and excellence.
Highly energetic – a self-starter, quick study, and willing to take a hands-on approach to management.
A communicator – excellent skills at all levels.
A passion for service with proven skills in staff development and training.
The ability to work with a committee-oriented environment. Responsive to the ideas and energies of the club’s standing committees, and the ability to work with a variety of personalities.
Leadership skills in working with the unique dynamics of club governance.
The ability to see the “big picture’ while also bringing attention to small details.
Personal qualities that include an outgoing demeanor, intelligence, passion, creativity, maturity, stability, the ability to think on one’s feet and make quick decisions, along with the eagerness to engage, collaborate, adapt, and take criticism and suggestions constructively.
A history of continual improvement, be it through past management successes, as well as one’s titles and responsibilities in the past showing growth and stability.
A hospitality, business, or related degree is preferred.
Impeccable and verifiable references. All candidates will be subject to a thorough background review and must have an excellent credit record.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The Club will offer a competitive Compensation Package based on experience including a strong base salary, annual performance bonus & other incentives. In addition, benefits offered include:
Health, Vision, & Dental Insurance (Club pays 75%)
401K (club matches up to 4%)
Short-Term Disability Insurance
AD & D paid entirely by the club
Paid vacation in the off-season
Flexible schedule during 6-month off-season
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is November 19, 2023 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Minocqua Country Club, General Manager
Please address all correspondence to - Mr. Peter Nomm, PGA | Club Consultant | Minocqua Country Club
Ryan Holland, PGA is the lead consultant for this search, please contact him with any questions.
Email: rholland@pgahq.com
The employer does not wish to be contacted at this time
To serve as the most trusted professional resource for employers seeking experts to lead an organization in the golf and hospitality industry, and support their future success by serving as lifelong partners.
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