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Medinah, IL
Assistant General Manager
ABOUT MEDINAH COUNTRY CLUB
ABOUT MEDINAH COUNTRY CLUB
Medinah, IL | In the early 1920s, the club's founders, a group of Shriners from Chicago's Medinah Temple, sought to create a country retreat. The group was looking for rolling terrain, bountiful trees, and an ample water supply. Several parcels of land in an area then known as Meacham's Grove, in northern DuPage County, were selected to build Chicago's finest private golf courses.
Tom Bendelow, a world-renowned Scottish architect, was retained to design the original three golf courses. Course #1 was opened in 1925, Course #2 in 1926, and Course #3 in 1928. Course #3 has hosted multiple major championships and events and is scheduled to host the 2026 Presidents Cup. Notable champions at Medinah have included the names Sarazen, Nelson, Casper, Player, Irwin, and Woods. The three golf courses have had various renovations over the years, including the current reimagination of Course #3.
In the mid-1920s, while the golf courses were under construction, Richard G. Schmid was hired to plan and design the clubhouse. He blended classic lines of Byzantine, Oriental, Louis XIV, and Italian architecture lending to the style and elegance still evident today in the iconic clubhouse. It is one of the most distinct designs anywhere in the golf world.
Today, Medinah Country Club is recognized as one of the premier clubs in the United States and beyond. It includes a diverse and active membership that continues to embody tradition, family values, and championship golf.
MISSION STATEMENT
Medinah Country Club commits to offering a world-class golf experience and the highest quality, family-oriented, private club amenities to its members and honored guests on a fiscally responsible basis.
VISION STATEMENT
To inspire and enhance the lives of our members, their families, their guests, and our employees and to nurture their health, wellness, and social well-being by preserving the traditions of high-quality service and warm community camaraderie.
THREE PILLARS OF MEDINAH CULTURE
Embracing Our History
Living Our Family Values
Providing World-Class Golf Experiences
MEDINAH CORE VALUES
Acting with Kindness and Respect
Displaying Care and Empathy
Behaving with Integrity
Learning and Growing
Working Hard as a Team
Platinum Clubs of America – Medinah Ranked #9 - 2023 - 2024
Platinum Clubs of the World – Medinah Ranked #30 – 2024 - 2025
Board Room Magazine Distinguished Clubs – Medinah Ranked with Icon Status - 2023
CLUB DETAILS
CLUB DETAILS
Type of Facility: Private
Membership Initiation Fee: $152,000
Operating Revenue: Approximately $28M
Dues Revenue: Approximately $11M
F&B Volume: Approximately $6.6M
Amenities: Eight à la carte F&B outlets, plus a Ballroom and other event and meeting space
Rounds of Golf: Approximately 55,000
Number of Holes: 54 (Plus a 5-hole par 3 course and a Putting Course)
Membership Categories: Approximately 575 Regular golf members; 180 Associate golf members, and 354 in all other categories
Employees: Approximately 400 Employees (FTE) in-season; 195 off-season
Average age of members: 56
Average age of new members: 44
POSITION OVERVIEW
POSITION OVERVIEW
Title: Assistant General Manager
Reports to: General Manager/COO
Supervises: Executive Chef / Director of Food and Beverage, Director of Catering, Director of Purchasing, Valet Manager, Member Services Supervisor, Men’s and Ladies Locker Room Managers, Youth Activities Director, Director of Racquets, Gun Lodge Operations Manager, Director of Buildings and Facilities
Position Description: Medinah Country Club is seeking an Assistant General Manager (“AGM”). The Assistant General Manager is a highly visible and engaged ambassador who serves to uphold the Medinah Country Club culture, ensuring outstanding service to members and guests through all interactions in the clubhouse operation. The AGM serves as a trusted advisor to the General Manager (“GM”) and must effectively balance the high-touch needs of the role with the strategic expertise required to lead all aspects of the clubhouse operations. Given the visibility of this role and the active nature of the club, it is required the individual possess a high level of organizational, time management, and communication skills. The ideal candidate will have a proven history of continued achievement in roles such as an F&B Director, Clubhouse Manager, AGM, or GM within a best-in-class organization that delivers the highest level of quality.
As a key member of the leadership team, the Assistant General Manager is accountable for the operation, budget, staff hiring, and development of the clubhouse departments including F&B, Culinary, Sales & Catering, Pool, Racquets, Facilities, Security, Gun Lodge, and other ancillary services. It is imperative the selected candidate promptly integrates into the core values and culture of the club. Establishing effective and close working relationships while earning the respect of the peer leadership team, members, and employees will be essential for success in this role.
CHAMPIONSHIP EVENTS
CHAMPIONSHIP EVENTS
Medinah Country Club has a rich history of hosting golf's major events and has produced some of the most memorable moments in the sport.
2012 Ryder Cup - Europe 14.5 - USA 13.5
2006 PGA Championship - Tiger Woods
1999 PGA Championship - Tiger Woods
1990 U.S. Open - Hale Irwin
1988 U.S. Senior Open - Gary Player
1975 U.S. Open - Lou Graham
1949 U.S. Open - Cary Middlecoff
UPCOMING EVENTS
UPCOMING EVENTS
2026 - 16th Playing of the Presidents Cup
COURSE #3 RENOVATION
COURSE #3 RENOVATION
The Course #3 Master Planning Project was approved by the membership in 2021 for the design firm OCM (Geoff Ogilvy, Mike Cocking, and Ashley Mead) to reimagine and renovate the iconic golf course. Construction began in late 2022 and is scheduled to finish in the summer of 2024.
DESIRED PERSONAL QUALITIES
DESIRED PERSONAL QUALITIES
Consummate professional - has the skills, knowledge, and experiences that are recognized as best-in-class in the industry.
Energetic and engaging - an ambassador who seeks opportunities to interact with all members, guests, and team members.
Gravitas - respected, self-assured, and possesses the “it” factor.
Natural leader - perceived as a valued coach to their team; able to attract talent through reputation.
Personable - thrives when around people and flourishes as an ambassador for Medinah.
Confident and mature - a mentor and motivator who has demonstrated achievement in team building.
Excellent communication skills - is clear and concise when conveying information to others, both written and verbal.
Honest and reliable - demonstrates strong core values and integrity.
Organized and detail-oriented - has efficient task management skills; takes pride in following through on requests.
Responsive – is alert and aware, and reacts quickly and positively to members, guests, and the team.
Appreciative - recognizes and celebrates the success and achievements of others.
ESSENTIAL JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS
Provides quality leadership and contributes to the positive atmosphere of the club and associated operations. Fostering and contributing to a positive team culture is mandatory at Medinah at all levels of the operation.
Reports to and assists the General Manager in all operational and functional areas of the clubhouse as needed and directed.
Will be a Member of the Executive Staff team and work closely with the Director of Food and Beverage/Executive Chef, Membership and Communications Directors, and Director of Golf for special events planning, coordination, and execution.
Ensures the highest standard in special and club event planning with members and committees. Executes these events with staff to produce qualitative and pleasing results.
Coordinates personnel matters with the Human Resource Director and financial matters with the Chief Financial Officer.
Interacts positively, professionally, with poise, and politely with all team members, vendors, and the community to promote a team effort.
Maintains positive vendor relationships and seeks new outlets for improved products and services.
Maintains and continually improves member service quality in the management of direct reports, all relevant club environments, operation of the clubhouse, and all events and programs presented for the members.
Seeks out new and innovative ways to meet and respond to the needs and demands of the ever-changing and diverse age group of the membership. Displays strategic thinking, excellence, passion, and forethought.
Comes to work regularly and on time, follows directions, welcomes feedback, and takes criticism appropriately.
He or she gets along well with co-workers and manages key projects regarding events and communication critical to essential functions of the General Manager.
Is a complete team player. Meets deadlines and follows through on requests/questions from members and team members. Proactively seeks solutions and involves team members in the decision-making process.
Must maintain a ''lead by example" approach within the clubhouse while maintaining a very upbeat "can do" and "get it done" attitude toward members, services, programs, and initiatives.
Ensures that Medinah Country Club members enjoy outstanding food and beverage operations by providing appealing menu offerings that are appropriately priced and featuring respectful, efficient, and exemplary service.
Events and Food & Beverage operations are a primary focus of the AGM.
Ensures proper opening, closing, and security procedures of the clubhouse and all related areas.
Is responsible for hiring, training, developing, and evaluating staff in all areas designated with the assistance of those department managers and Human Resources.
Coordinates closely with Human Resources for new hires, terminations, performance evaluations, and employee relation issues. Clearly understands and values the importance of staff recruitment, retention, and overall commitment to quality as core drivers to Medinah Country Club's success.
Works with the leaders in the clubhouse to plan, supervise, and direct the work of all clubhouse employees, and interacts with them pursuant to orientation, appraisal, discipline, and/or discharge issues.
Implements agreed to Standard Operating Procedures with staff that supports a culture of Service Excellence. Is an important mentor for department leaders and staff.
Assists the GM and CFO with budget preparation and adheres to budgetary guidelines in the management and operation of the clubhouse, including costing of events, personnel costs, and projections for the operation of all departments under their control.
EXPERIENCE AND QUALIFICATIONS
EXPERIENCE AND QUALIFICATIONS
Including, but not limited to, the following:
BS or BA in Business Administration or Hospitality Management.
5-10 years of experience interacting with senior-level executives.
Previous private club experience is preferred.
Midwest work experience is a plus.
Strong background in management and hospitality.
Experience working with and supporting the Board of Directors.
Flexibility on schedule and the ability to stay past traditional working hours.
Excellent communication skills, written and verbal.
Strong interpersonal skills and the ability to work alongside various departments seamlessly.
Proven ability to manage confidential information with discretion, be adaptable to competing demands, and demonstrate the highest level of member/client service and response.
There has never been a more exciting time in Medinah’s rich history to be a team member at the club. Weather permitting, in July of this year, we will be unveiling our $25M renovation of our prized championship Course #3. Then, in 2025, we will be celebrating our Centennial year at Medinah filled with monthly events and promotions commemorating 100 years of rich history. Then, finally, in September of 2026, the club is hosting the 16th playing of the PGA Tour’s most prized event, the Presidents Cup. It truly is a great time to be a member of our team.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The club will provide compensation and benefits package commensurate with experience and qualifications.
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
NOTE: The employer does not wish to be contacted at this time.
Resume deadline is May 20, 2024 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Medinah Country Club, Assistant General Manager
Please address all correspondence to - Mr. David Schneider, PGA, CCM | General Manager/COO | Medinah Country Club (Click here for further information and background on the General Manager/COO)
Ryan Holland, PGA, and Scott Kmiec are leading this search, please contact them with any questions.
Email: rholland@pgahq.com
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