Fort Washington, PA | Over one hundred and twenty years ago, a group of industrial leaders founded the Manufacturers' Club of Philadelphia. The membership was made up largely of textile manufacturing executives from the area, hence the club's unique name. The original Clubhouse was a magnificent structure erected at Broad and Walnut Streets in the heart of Center City. As a reminder of this time, Manufacturers' original charter, signed May 19, 1887, is displayed in today's Clubhouse located in Fort Washington.
Desiring a country club and golf course, the membership would relocate to a beautiful location in the nearby suburbs. The Board of Directors, led by then President John Fisler, appointed a committee on February 1, 1923 to secure an option to purchase Ridgewood Farm, located in Upper Dublin Township. There is where William Flynn was hired.
William Flynn had space to spare when designing this course. It is said the Flynn did much of his original planning simply by sitting atop the clubhouse hill with a sketch pad in his lap, routing the holes over the terrain spread out far below. The course that finally emerged was reportedly little changed from what he had envisioned as he commanded the entire sweep of the tract from this aerie. It is classic parkland golf.
Manufacturers' Golf & Country Club is proud to incorporate our ideals of hospitality, fellowship & charm into every aspect of our Club in hopes of providing members of all ages and their families a complete offering. For those seeking to combine sophistication, enjoyment and a sense of community into their social and athletic experiences, Manufacturers' strives to fulfill every expectation. Our vision is to be a premier club with world-class (best-in-class) amenities and service
GENERAL FACILITY INFORMATION
Facility Type - Private Ownership - Member-Owned/ Equity
Employees (in season): Full-time: 85
MEMBERSHIP
Total memberships: 634
Total golfing memberships: 390
Average Age of Membership: 57
GOLF OPERATIONS
Number of holes: 18 - Holes
Total annual rounds played: 25,000
Number of annual tournaments for members/customers: 12
Number of annual corporate/charity golf outings: 30
FOOD & BEVERAGE
Dining Room
Bar
Grill
Banquet Room(s)
Total number of annual banquets/social functions: 75
(50 or more people)
SPORTS FACILITIES
6 tennis courts: 4 har-tru, 2 hard courts (capable of being used as pickleball courts) as well as 4 paddle courts, a tennis facility and a paddle warming hut which provides a more complete and year-long racquet experience.
Swimming - Number of Pools: 1
The General Manager (GM) will have responsibility for all day-to-day operations of Manufacturers' Golf & Country Club. He/she will direct and administer all aspects of the operations to include amenities, staff, and all programs and activities to ensure outstanding service and member and guest satisfaction.
He/she is responsible for the financial and operational stability of the club and other internal and external activities. Duties include working with the Board of Governors in setting and revising the Club’s strategic plan, tracking progress in implementing strategic directives, managing staff, focusing on maintaining quality facilities, safety, services, and programs throughout all social and recreational offerings year-round.
The General Manager must possess a keen financial and technology / system acumen with the ability to maintain the Club’s strong operating performance, along with balancing strategic capital investments into its amenities, programming, and services. Innovation and creativity with a “continuous‐improvement management” philosophy is a desired cornerstone for the Club’s operation and a critical success factor for the future. Making thoughtful strategic recommendations to the Board of Governors related to operational and capital areas of investment (or divestment) grounded in data and industry trends is a key function of this position. The successful candidate will possess a sincere passion for excellence and a dedication to providing an exceptional and natural welcoming environment for its members, families, and guests, along with possessing a true appreciation for golf.
Outgoing service-oriented personality with strong leadership skills and effective mentoring ability; someone who clearly leads by example and compels others to do so as well.
Ability to build an exceptional food and beverage experience by systematically orienting and training the team to consistently achieve high standards of service.
Ability to build a robust, year-round program of activities for members of all ages, including juniors (under 18), to ensure Manufacturers' Golf & Country Club is our member’s favorite place to recreate alone or with their loved ones.
Being an excellent communicator who can effectively engage with staff, board, members, and the community at large.
A Change Agent. The ideal candidate will take initiative, build consensus, and drive necessary strategic changes to ensure Manufacturers' Golf & Country Club remains a relevant and vibrant community of members into the 21st Century.
Ability to drive and embrace change, both culturally and environmentally.
Ability to anticipate the needs of the membership and smoothly transition operations using his/her management skills to reach and maintain a superior and consistent level of service while meeting members expectations.
Ability to set goals and execute them successfully, as well as being able to initiate change, bring the department heads together and increase the service level at the club.
Financial and business acumen with the ability to set and work within a budget while effectively maximizing revenues. Must have effective financial management skills through oversight and development of annual operating and capital budgets. Must report on Manufacturers' Golf & Country Club financial performance benchmarked against the Club’s strategic objectives, as well as regional/national club industry targets.
Sincere and consistent member and staff engagement. Being highly visible, interactive, and engaging, and knowing how to balance administrative functions with key engagement opportunities.
Must have the knowledge and ability to work with, and manage staff across all departments including clubhouse, golf, course maintenance, swimming/diving, tennis, junior activities, and fitness.
The ability to lead, recruit and retain talented, engaged, and motivated department heads and staff, empowering the labor force as merited and ensuring employees respond with agility to changed strategic directives.
A Team Builder. A person who embodies the persona of ultimate coach and motivator, bringing out the best in others by setting clear goals and expectations, providing consistent feedback and support, and treating others with respect and professionalism.
A confident, diplomatic, respectful, and competent professional who is a take-charge person and who recognizes the importance of accountability. A creative problem solver who commands respect through professional interactions and integrity.
Passion for the role, with a positive, thoughtful demeanor conducive to a fun, personalized member, and staff centric environment.
A strong “bottom up” leader, who has shown and demonstrates the ability to coach, mentor, develop and advance members of the Manufacturers' Golf & Country Club team.
Possessive of strong organizational skills and an obsession with details necessary to achieve high levels of quality, satisfaction, and outstanding member experiences and high levels of staff satisfaction and member engagement.
Must have good verbal and written communication skills.
A minimum of 5-7 years of progressive leadership/management experience in (preferably) a private member-owned country club with multi-dimensional operations, or leading hospitality operations outside of the club industry in a similar hospitality operation.
A Bachelor’s Degree from a four-year university or college is highly desirable, preferably in Hospitality Management.
From the club industry, Certified Club Manager (CCM) designation is desired, but not required. If without such designation, a commitment to on-going and lifelong learning and robust networking capabilities is critical. If outside of the traditional CMAA background, having verifiable professional development that provides confidence in one’s ability to lead one of the top clubs in the country.
Salary and Benefits
The club will provide a competitive compensation, holiday bonus, performance bonus and benefits package commensurate with experience and qualifications
This includes but not limited to:
Competitive base salary
Full benefits package (medical, dental, vision, and life insurance)
Pension plan and 401k plan with company match
Paid time off
Golf Privileges and the opportunity to learn the game
Meals provided
Clothing Allowance
Cell Phone Allowance
Vehicle Allowance
Interested candidates with specific compensation questions can contact the Career Services team.
The application deadline is October 7th, 2021
Combine your cover letter, resume and any additional materials into one (1) PDF file and attach the document below. Please use the following file naming convention: "Last Name, First Name Manufacturers' Golf & Country Club"
When applying, your "Resume Materials" should include a cover letter addressed to Mr. Jeff Denton - Club President
Whatever talent you desire, ExecuSearch is here to find it for you. The golf industry's premier recruitment, search, and consulting service.
The PGA of America is proud to assist Manufacturers' Golf and Country Club with the above Opportunity.
Jonathan Gold, PGA is the lead contact for this opportunity. For additional information and questions, please contact him directly.
Email: jgold@pgahq.com
The employer does not wish to be contacted at this time