Lafayette Club

ESSENTIAL JOB FUNCTIONS

• Mentor and onboard staff, providing ongoing training and encouraging them to pursue educational opportunities that boost personal, team, and operational performance. 

• Ensure all club accounting and billing for guests, carts, golf events, and merchandise are accurately maintained and processed daily. 

• Operate a successful and profitable golf shop that caters to all member segments by offering added value, a wide range of products, unique items, non-golf accessories, and a diverse, top-tier product mix that excites members and guests.

• Manage and enhance year-round instructional and clinic programs to advance player development and attract new golfers to the game.

• Organize and conduct club tournaments and related activities.

• Prepare annual and monthly budgets for golf operations; take corrective actions necessary to help assure that budget goals are attained.

• Meet regularly with the General Manager and Golf Course Superintendent to review the condition of the golf course and make recommendations on areas needing attention. 

• Provide for the most efficient use of tee times and assure all tee times are properly scheduled and attended by players.

• Attend national and sectional conferences and meetings, merchandise shows, educational and professional shows to encourage development and to enhance the quality and image of the club. 

• Participate in Board and Golf Committee meetings to provide input and insights that foster the growth of golf and enhance enjoyment for all members.

• Supervise and schedule the work hours for the Golf Operation, golf course, golf simulator, and golf cart staff within the parameters of the annual operating budget.

• Provide a high level of customer service as expected of a private club to ensure a positive experience for club members and guests.

• Maintain a visible presence on the course during peak times of play.

• Familiarity with technology that improves member and guest satisfaction, such as electronic tee time scheduling and tournament setup, and scoring technology 

• Uphold and enforce club rules impartially, ensuring all staff understand and apply policies consistently.

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• 3-5 years of work experience as a Lead Assistant Golf Professional, Head Golf Professional, or equivalent work experience 

• Class A Member of the PGA of America is preferred

• Experience in managing golf operations, including staff supervision, budget management, tournaments, and events.

• Demonstrated experience managing golf shop merchandise, including inventory selection, vendor negotiation, and sales strategy implementation to enhance member and guest satisfaction.

• Outstanding interpersonal skills (optimistic, respectful, honest, reliable, organized, ability to delegate, open to diversifying ideas, and able to follow through).

Physical Demands and Work Environment

• Must be able to reach, bend, stoop, stand, and lift 50 pounds.

• Frequent lifting, bending, climbing, stooping, and pulling.

• Regularly exposed to outside weather conditions. 

• Moderate noise level in the work environment.

• Ability to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.