Kennett Square Golf & Country Club
Kennett Square, Pennsylvania
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ABOUT THE CLUB
ABOUT THE CLUB
Kennett Square, PA | Founded in 1922, Kennett Square Golf & Country Club (KSG&CC) is situated on 135 acres in the rolling hills of Chester County, PA. KSG&CC hosted many successful events in 2022 to commemorate our centennial. While honoring our past, KSG&CC has a strong focus on looking forward – to continuously pursue opportunities to improve the club experience for our current and future members. We continue to be relevant and successful as a family oriented full-service golf and country club due to :
A very well maintained and challenging Donald Ross designed golf course and a robust professionally led golf program catering to both dedicated golfers and families.
Excellent tennis, paddle, and swimming facilities with well-organized and professionally led interclub and intra club competitive and recreational racquets and swimming programs.
A pleasant dining and beverage service that is continuing to adjust over time to meet changing member and family dining needs.
Material improvements to the Club’s physical plant. Recent investments include substantial rebuilds to pool and racquets facilities in 2005, ongoing substantial investments in modern grounds maintenance equipment, an environmentally stream restoration project in 2011, a renovated kitchen facility and the “1922” bar area in 2014, a new expansive patio and renovated Ballroom in 2020, a year-round paddle hut and bunker renovation project in 2021, and a complete renovation of the Clubhouse main floor F&B areas in 2022.
MISSION
Kennett Square Golf & Country Club strives to provide a friendly and comfortable social and recreational haven for its members, families, and guests. Offering golf, racquet sports, and swimming, opportunities abound for good-natured sporting challenges and lessons with the area’s top sports professionals. Outstanding facilities and service for dining and club social events along with banquet facilities for entertaining guests or business colleagues give KSGCC a welcoming, yet exclusive atmosphere.
GENERAL FACILITY INFORMATION
GENERAL FACILITY INFORMATION
Facility Type - Private
Ownership - Member-Owned/ Equity
Employees (in season): Approximately 50 FTE (Clubhouse), approximately 30 FTE in the remainder of the club.
MEMBERSHIP
MEMBERSHIP
Total dues paying members: 630 (380 “All Sports”, 88 Racquets, 87 pool, 75 dining).
Average Age of Membership: 53
FOOD & BEVERAGE
FOOD & BEVERAGE
Clubhouse main floor:
Quiet Dining Room (Chalfant)
Main Bar & Grill (Ross Grille)
Banquet Room (Ballroom)
Patio (Springhouse overlook)
Patio (1922 patio)
Secondary bar and dining (1922 bar)
Clubhouse lower level:
Bar and dining area on lower level (19th hole).
Patio off lower level.
Other:
Bar and food service in the paddle hut.
Snack bar (pool).
Halfway house (on golf course).
Total number of annual banquets/social functions: (50 or more people)
35 golf related outings (member outings + non-member)
5 swim team events
10 racquets events
14 club events (not linked to sporting event) and holidays
35 non-member banquets (parties, etc)
SPORTS FACILITIES
SPORTS FACILITIES
Golf: Donald Ross 18-hole classic designed golf course, extraordinarily well maintained and environmentally friendly. The par 71 golf course is characterized by rolling terrain, mature tree-lined fairways, and carefully tended greens. More than 80 bunkers, numerous elevations, and strategically located water hazards will test golfers of all abilities.
Total annual rounds played: 23,000
Number of annual tournaments for members: 25
Number of annual corporate/charity golf outings: 15
Racquets:
4 lighted Har-Tru and 3 hard surface tennis courts (pickleball compatible).
4 heated and lighted paddleball courts.
A new paddle hut offering seating and food & beverage service - providing a more complete and year-long racquet experience.
Swimming facility: 25 yard lap pool with baby pool. Expansive seating area, locker rooms, and snack bar.
POSITION OVERVIEW
POSITION OVERVIEW
Job Structure
Job Structure
Title: Clubhouse General Manager
Reports to: Board of Governors
The Clubhouse General Manager (CGM) will have responsibility for all day-to-day clubhouse operations of Kennett Square Golf & Country Club. He/she will direct and administer all aspects of the clubhouse operations to include amenities, and staff to ensure outstanding service and member and guest satisfaction.
He/she is responsible for the financial and operational stability of the club and other internal and external activities. Duties include working with the Board of Governors, tracking progress in implementing strategic directives, managing staff, focusing on maintaining quality facilities, safety, and services year-round.
The Clubhouse General Manager must possess a keen financial and technology / system acumen with the ability to maintain the Club’s strong operating performance, along with balancing strategic capital investments into its amenities, programming, and services. Innovation and creativity with a “continuous‐improvement management” philosophy is a desired cornerstone for the Club’s operation and a critical success factor for the future. Making thoughtful strategic recommendations to the Board of Governors related to operational and capital areas of investment (or divestment) grounded in data and industry trends is a key function of this position. The successful candidate will possess a sincere passion for excellence and a dedication to providing an exceptional and natural welcoming environment for its members, families, and guests.
ESSENTIAL JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS
Outgoing service-oriented personality with strong leadership skills and effective mentoring ability; someone who clearly leads by example and compels others to do so as well.
Ability to build an exceptional food and beverage experience by systematically orienting and training the team to consistently achieve high standards of service.
Being an excellent communicator who can effectively engage with staff, board, members, and the community at large.
A Change Agent. The ideal candidate will take initiative, build consensus, and drive necessary strategic changes to ensure Kennett Square Golf & Country Club remains a relevant and vibrant community of members into the 21st Century.
Ability to drive and embrace change, both culturally and environmentally.
Ability to anticipate the needs of the membership and smoothly transition operations using his/her management skills to reach and maintain a superior and consistent level of service while meeting members expectations.
Ability to set goals and execute them successfully, as well as being able to initiate change, bring the department heads together and increase the service level at the club.
Financial and business acumen with the ability to set and work within a budget while effectively maximizing revenues. Must have effective financial management skills through oversight and development of annual operating and capital budgets. Must report on Kennett Square Golf & Country Club financial performance benchmarked against the Club’s strategic objectives, as well as regional/national club industry targets.
Sincere and consistent member and staff engagement. Being highly visible, interactive, and engaging, and knowing how to balance administrative functions with key engagement opportunities.
Must have the knowledge and ability to work with other departments (golf, grounds (golf course maintenance), and racquets).
The ability to lead, recruit and retain talented, engaged, and motivated staff, empowering the labor force as merited and ensuring employees respond with agility to changed strategic directives.
KNOWLEDGE SKILLS & TRAITS
KNOWLEDGE SKILLS & TRAITS
A Team Builder. A person who embodies the persona of ultimate coach and motivator, bringing out the best in others by setting clear goals and expectations, providing consistent feedback and support, and treating others with respect and professionalism. Demonstrated ability to coach, mentor, and develop talent.
A confident, diplomatic, respectful, and competent professional who is a take-charge person and who recognizes the importance of accountability. A creative problem solver who commands respect through professional interactions and integrity.
Passion for the role, with a positive, thoughtful demeanor conducive to a fun, personalized member, and staff centric environment.
Possessive of strong organizational skills and an obsession with details necessary to achieve high levels of quality, satisfaction, and outstanding member experiences and high levels of staff satisfaction and member engagement.
Must have good verbal and written communication skills.
A minimum of 3-5 years of progressive leadership/management experience in (preferably) a private member-owned country club with multi-dimensional operations, or leading hospitality operations outside of the club industry in a similar hospitality operation.
A Bachelor’s Degree from a four-year university or college is highly desirable, preferably in Hospitality Management.
From the club industry, Certified Club Manager (CCM) designation is desired, but not required. If without such designation, a commitment to on-going and lifelong learning and robust networking capabilities is critical. If outside of the traditional CMAA background, having verifiable professional development that provides confidence in one’s ability to lead one of the top clubs in the country.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The club will provide a competitive compensation, holiday bonus, performance bonus and benefits package commensurate with experience and qualifications
This includes but not limited to:
Competitive base salary
Full benefits package (medical, dental, vision, and life insurance)
401k plan with company match
Paid time off
Golf Privileges and the opportunity to learn the game
Meals provided
Interested candidates with specific compensation questions can contact the Career Services team.
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is NOVEMBER 16th, 2022
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Kennett Square Golf & Country Club
When applying, your "Resume Materials" should include a cover letter addressed to Don Burich, Search Chair
Caleb Blodgett, PGA is the lead Consultant for this opportunity. For additional information and questions, please contact Calen direct.
Email:
The employer does not wish to be contacted at this time.
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