Kenmure Country Club

ESSENTIAL JOB FUNCTIONS

• Responsible for the complete financial management and planning of operations, including golf, food & beverage, tennis, and aquatics. These aspects include budgeting, daily and monthly profit and loss management, and complete administration of all departments.

• Prepare ongoing special reports to analyze and monitor facility performance across all departments. Such as: Daily Business Recap, Monthly Business Report, all golf statistics and any additional report required to completely analyze the facility performance.

• Provides consistent, visible leadership to all areas of the facility, fostering collaboration between departments.

• Establishes service goals and objectives aligned with the PGP Executive Team’s vision, emphasizing member satisfaction and operational excellence.

• Oversee marketing, membership growth, and community engagement strategies for the private club environment. 

• Implements all sales and marketing plans and strategies for the facility.

• Ensures the delivery of exceptional guest and member experience through staff training, communication, and performance standards.

• Implements and maintains operating procedures that reflect the highest standards of safety, quality, and service in all departments.

• Recruits, mentors, and develops department heads and key staff to ensure effective succession planning.

• Establishes, maintains, and supervises all department heads and ensures established professional criteria and standards.

• Promotes a culture of professionalism, teamwork, and accountability consistent with private club service expectations. Encourages suggestions and opinions, open-door policy, strong employee relations, and excellent customer service satisfaction.

• Ensures accurate and compliant purchasing procedures for all areas are maintained in conjunction with company policy.

• In conjunction with the Director of Golf Operations and Director of Sales & Marketing for the PGP Executive Team, documents annual business strategies for the facility, including both financial and marketing goals.

• Provides consistent and routine communication with the PGP Executive Team as it relates to the daily operations of the division and long-term planning.

• Assumes additional responsibility and guidance as directed and requested by the Director of Golf Operations for the PGP Executive Team. 

• Executes the personnel functions for the entire facility by interviewing applicants, evaluating and reviewing employees, and disciplining employees as necessary. 

• Follows fair progressive discipline/coach and counseling procedures. 

• Performs a daily walk-through and visible inspection of the entire facility and all buildings. Communicates in writing to the department head any area that is not in compliance with facility standards. 

• Approves the final hiring and discharge of any employee.

Marginal Functions:

• Represent the facility at various professional golf events and trade shows as approved by the PGP Executive Team.

• Respond to any reasonable task assigned by the PGP Executive Team.

• Active involvement within the communities and various associations as representation for the facility and the PGP Executive Team.

Why This Role Stands Out

• Lead a Club with Deep Roots and Enormous Potential: Kenmure’s history, setting, and community create the foundation — your leadership will shape what comes next.

• A True Full-Private Club Leadership Role: This is not just golf. It’s hospitality, lifestyle, amenities, service culture, and membership engagement.

• A Property Ready for Elevation: The club is poised for meaningful growth through operational refinement and key capital initiatives.

• Backed by Pinnacle Golf Properties: Pinnacle is a people-first, performance-driven management company that empowers leaders, invests in clubs, and promotes from within.

• Career-Defining Visibility: This is a high-impact role for someone ready to leave their mark on an exceptional private club environment.

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Bachelor’s degree in Business Administration, Hospitality Management, Sports/Recreation Management, or related field preferred

• Advanced knowledge of private club operations, member relations, and hospitality industry best practices

• Minimum 3 years’ direct management experience across multiple operational areas, including: Golf, Food & Beverage, Course Maintenance, Tennis, Swim, and Sales & Marketing

• Minimum 5 years’ experience in golf or private club management

• Experience managing private club or resort operations strongly preferred

• Multi-course or multi-facility management experience is a plus

• Understanding of basic accounting principles

• Continuation of Educational / Professional Seminars

• Class-A PGA Certification equivalent private club management certification preferred

• Knowledgeable in all areas of facility operations, including golf, food & beverage, tennis/racquets, and aquatics

• Skilled in interpersonal dynamics and leadership communication

• Understanding of and ability to implement marketing concepts and strategies for a private club environment

• Knowledge and ability to utilize a variety of operating systems

• Strong organizational, problem-solving, and customer service skills