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Lincoln, NE
General Manager
ABOUT HILLCREST COUNTRY CLUB
ABOUT HILLCREST COUNTRY CLUB
Lincoln, NE | Hillcrest Country Club takes pride in its course's rich heritage. In 1929, U.S. Open champion Walter Hagen and French Open Champion Horton Smith were among the first to compete on the course designed by William H. Tucker Sr. Since then, many tournaments and events have been held at Hillcrest, including a contest between the legendary Arnold Palmer and Gary Player.
Large, established trees and an out-of-town feel set Hillcrest apart from today's newer courses. Our 18-hole course boasts a nearly 600-yard par 5, a challenging pair of short par 3 holes, and practice facilities that include a 500-yard driving range and beautifully-manicured putting and chipping greens. These amenities, paired with course availability, make Hillcrest a true golfer's course.
Members enjoy a family-friendly atmosphere, superior club recreation, and social networking at the following amenities: Golf, Aquatics, Tennis & Pickleball, Fitness, Dining, and Banquet facilities. With more than 500 homes being built near the facility, Hillcrest prides itself on being the social hub of the growing community.
Our Vision
"We are the preferred private club for creating extraordinary experiences and memorable stories for families and guests."
CLUB DETAILS
CLUB DETAILS
11 unique dining locations
47 Average age of membership
550+ Families call Hillcrest their preferred country club
17 of the last 20 years as City League Swim Champions
200+ enrolled athletes in our junior programs
30,000 annual rounds
15-20 outside events annually
26 weddings annually
4 Tennis / Pickleball courts
Fitness Facility
$2,500,000 Pool/course irrigation renovation
$700,000 New Cart Storage Facility
$120,000 “Tower 28” Adult dining room renovation
27 Full-time, year-round employees
40 Full-time, seasonal employees
120 Part-time employees
$2,600,000 Total labor budget
$5,200,000 Total revenues
POSITION OVERVIEW
POSITION OVERVIEW
Title: General Manager
Reports to: Board of Directors
Supervises: All club employees
Position Description: The General Manager directs all aspects of the facility, including its activities and the relationships between the facility and its Board of Directors, members, patrons, employees, community, government, and industry. Coordinates and administers facility policies and provides supervision and support to all department heads. Monitors the quality of products and services to maximize customer satisfaction. Secures and protects facility assets.
Prioritized Keys to Successful Performance:
Provide leadership and vision to employees and Board of Directors.
Build a team that will embrace excellence and deliver an outstanding member experience.
Work with the Board of Directors and Committees to create a Strategic Plan for future improvements.
Lead the team by example in being approachable as well as making time away from the Club for their family.
Have a passion for golf and a desire to keep the golf facilities improving for the future of the Club.
Develop a culture within the employees that is transparent and supportive so that we attract and retain high-quality team members.
ABOUT LINCOLN, NE
ABOUT LINCOLN, NE
Lincoln, Nebraska, has seen substantial growth over the past 10 years, with the city making constant improvements and revitalizing the community.
Lincoln is the second-most-populous city in Nebraska. Lincoln was named one of the "Top Ten Most Welcoming Cities in America" by Welcoming America.
Tourist attractions and activities include the Sunken Gardens, basketball games at Pinnacle Bank Arena, the Lincoln Children's Zoo, the dairy store at UNL's East Campus, and Mueller Planetarium on the city campus. The Nebraska State Capitol, which is also the tallest building in Lincoln, offers tours.
Lincoln Public Schools (LPS) is the city's sole public school district. It includes eight traditional high schools: Lincoln High, East, Northeast, North Star, Southeast, Southwest, Northwest, and Standing Bear.
Lincoln Private Schools include Pius X High School, Lincoln Christian School, Lincoln Lutheran Middle/High School, The Prep of Lincoln, and Acton Academy Lincoln
Lincoln has nine colleges and universities. The University of Nebraska–Lincoln, the main campus of the University of Nebraska system, is the largest university in Nebraska, with 20,830 undergraduate, 4,426 postgraduate students, and 564 professionals enrolled
Lincoln has an extensive park system, with over 131 individual parks connected by a 248-mile system of recreational trails, a 2.3-mile system of bike lanes, and a 1.3-mile system of cycle tracks.
ESSENTIAL JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS
Planning, Finance, Regulations
Develops/coordinates the development of long-range and annual business and facility plans.
Coordinates the development of operating and capital budgets.
Analyzes and monitors financial statements and reviews income and expenses. Relative to plans, implements corrective measures as needed, and reports status on a monthly basis.
Makes recommendations for capital improvements, supplies, and equipment.
Assures operational compliance with local, state, and federal laws.
Maintains knowledge and compliance with all lease terms and contractual obligations.
Administration
Develops and maintains a sound organizational structure.
Oversees the development of operating procedures and training manuals.
Develops emergency and safety procedures.
Oversees and works with department heads to schedule, supervise, and direct the work of facility employees.
Conducts regularly scheduled employee meetings.
Attends executive meetings.
Communicates to the controlling entity on a structured and timely basis.
Operations
Develops/implements general policies. Approves specific operational policies, programs, and procedures in harmony with the mission and general policies.
Monitors the performance of all daily operations, functions, and services; assures high standards and total customer satisfaction.
Ensures open communication and high visibility to customers by conducting a daily walk-through of the facility.
Establishes personnel policies; ensures proper hiring, training, supervising, personal development, and corrective action in accordance with fair labor standards and safety.
Ensures accurate recording of hourly labor and timely, accurate payroll processing.
Manages and oversees all accounting, inventories, banking, audit procedures, cash flow, and establishes controls to safeguard funds and assets.
Serves as an ex officio member of appropriate committees.
Meets, greets, and welcomes prospective members where applicable.
Oversees the care and maintenance of all physical assets and facilities.
Coordinates the marketing and promotional programs to promote facility services and amenities.
Ensures the highest standards for golf services and programs, golf course and practice areas, food and beverage, recreation, entertainment, and other facility services.
Establishes and monitors compliance with all purchasing policies and procedures.
Ensures and initiates programs to provide customers with a variety of innovative functions, programs, and events.
Provide resolution of escalated customer service issues.
EXPERIENCE AND QUALIFICATIONS
EXPERIENCE AND QUALIFICATIONS
Including, but not limited to, the following:
Strong background working in a similar setting, ensuring a deep understanding of the culture and operations unique to private clubs.
Proven ability to lead and inspire a team, fostering a high-performing and collaborative working environment. This includes prior experience hiring, training, and developing employees, which is essential to building a robust team
Experience in a similar leadership role where you've managed large teams and complex operations, particularly in service-oriented industries
Demonstrated success in managing budgets, developing financial plans, and ensuring operational and financial excellence
Exceptional ability to communicate effectively with members, employees, and the community. This includes maintaining transparency and fostering open communication
Experience working with boards to develop and implement strategic and capital improvement plans
A bachelor’s degree or higher in hospitality management, business administration, or a related field is preferred
A background in elevating Food & Beverage operations to enhance efficiency and member satisfaction
A genuine focus on creating a member-first culture, consistently seeking to improve member experiences across all services
Being a calm, honest, and positive leader who sets the tone by example
Embracing and enhancing Hillcrest’s values and family-oriented atmosphere
Ability to introduce new ideas that keep the club thriving and competitive
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:
Base Salary commensurate with experience.
Performance bonus.
Meals while on duty.
401K Retirement plan with company match.
Health, Dental, Vision, Disability, & Life insurance.
Flexible Spending and HSA accounts.
PTO
Travel Allowance
Educational Assistance
Professional Dues Paid
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is September 21, 2025 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Hillcrest Country Club, General Manager
Please address all correspondence to - Hillcrest Country Club Search Committee
Kevin Drew, PGA, and Scott Kmiec are leading this search. Please contact them with any questions.
Email: kdrew@pgahq.com
The employer does not wish to be contacted at this time
To serve as the most trusted professional resource for employers seeking experts to lead an organization in the golf and hospitality industry, and support their future success by serving as lifelong partners.
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