Heritage Palms Golf Club

ESSENTIAL JOB FUNCTIONS

Golf Operations Management

• Oversees the reservation system, starting, monitoring, and pace of play.

• Track and verify all players and guests, green fees, golf carts, club care, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.

• Oversee golf cart fleet while ensuring proper recordkeeping.

• Develop and manage innovative tournament program, group outings, and leagues that service all customer segments.

• Oversee operations of a well-managed practice facility.

• Play golf with a variety of members and/or guests as time permits.

• Administer the rules of golf and educate staff. Promote and provide rules of golf clinics to the residents.

• Develop, maintain, update, and utilize customer database.

Retail Management

• Oversee retail merchandise in step with the mission of the golf operation and facility.

• Maintain profitable golf merchandising operation.

• Oversee the development of buying plans and all golf-related purchasing.

• Supervise physical inventories, and present a diverse and desirable array of golf equipment, apparel, and accessories.

• Assist in the development of necessary systems utilizing POS to safeguard inventories.

• Supervise and train all golf shop staff to maximize sales opportunities. 

• Maintain orderly appearance in and around the golf shop.

• Conduct accurate and timely inventory counts. 

Golf Administration:

• Recruit, hire, train, motivate, and supervise all golf department staff.

• Maintain accurate payroll records.

• Attend staff meetings, and schedule meetings with your team.

• Maintain safety standards and safety equipment within OSHA requirements.

• Assist in the publication of newsletters, informational, and promotional materials.

• Maintains and updates daily work order system. 

Business and Financial

• Responsible for the financial and operational performance of the golf shop operations and golf services.

• Ensure all financial goals and objectives are being achieved.

• Assist in the development of the budget, forecasting, and review of all golf operation revenues and expenses, on a daily, weekly, monthly, and annual basis. 

• Ensures systems controls are in place to safeguard assets, revenues, and resources. 

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Maintain PGA of America membership in good standing in an active classification.

• Fundamental knowledge of the game of golf, golf facility operations, and tournament operations.

• Fundamental supervisory practices and principals.

• Strong organizational, planning, and prioritization skills.

• Self-motivated with a desire to promote and market.

• Service and customer-focused attitude.

• Experience in written and oral communication.

• Maintain and promote a positive professional image within our community.

• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.

• Maintain credible golf games and remain current on teaching innovations.