Hallbrook Country Club

DUTIES & RESPONSIBILITIES

Administrative

• Maintain PGA Class A Certification 

• Assist in maintaining the club’s USGA Handicap System 

• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales 

• Assist in planning and budgeting for the golf operations 

• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies 

• Assist in coordinating golf activities with other departments 

• Assist the Head Professional in planning, executing, and following up on various Club committees 

Instruction & Service

• Conduct private instruction, group clinics, and PGA Junior League coaching 

• Provide club repair and club fitting services to customers 

• Play golf with a variety of members in competitive and non-competitive situations 

• Conduct oneself in a professional manner and maintain a professional image at all times 

Golf Operations

• Assist with golfer check-in and fee collection; control and manage play 

• Assist with all opening and closing procedures 

• Assist in managing facility tournament operations including weekly events 

• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow-up 

• Assist with men’s, women’s, and junior golf events and programs 

• Assist with the management of player service staff to ensure the golf experience is consistently excellent in every regard

• Assist in managing golf car operation, practice facility, and club storage service (as applicable) 

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Preferred Bachelor’s Degree in Business Administration or Golf Management 

• Minimum of 3 years of Private Club experience preferred in a similar position 

• PGA Class A Certification or ability to obtain such certification

• Prior experience with Golf Genius or similar programs beneficial 

• Fundamental knowledge of the game of golf, rules of golf, golf facility operations, tournament operations 

• Fundamental supervisory practices and principles, including scheduling and staff development 

• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees 

• Strong organizational, planning, and prioritization skills 

• Self-motivated with a desire to promote and market 

• Service and customer-focused attitude 

• Experienced in written and oral business communications 

• Remain up-to-date on customer relationship management tactics and strategies 

• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament, and database 

• Maintain and promote a positive professional image within the community 

• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends 

• Maintain a credible golf game and remain current on teaching innovations 

Physical & Environmental Demands

• Ability to be on feet for up to 85% of the prescribed shift 

• Ability to lift 30 pounds, able to stand, bend, stoop, twist, and turn for prolonged periods of time. 

• The position will require working inside and outside various times of the year and may require prolonged exposure to sunlight 

• This position often requires an individual to work long hours, holidays, and weekends and may be subjected to shifts longer than 10 hours in one working day.