Grey Oaks Country Club

ESSENTIAL JOB FUNCTIONS

• Serve as an ambassador of Grey Oaks Country Club by cultivating strong member and guest relationships and delivering exceptional hospitality throughout all golf operations.

• Oversee daily golf operations, including golf shop functions, practice facilities, tournament administration, tee sheet management, and member play activities.

• Execute and support member tournaments, club championships, leagues, golf outings, and special events that enhance member engagement and satisfaction.

• Ensure golf operations, facilities, and service standards consistently reflect the excellence and traditions of Grey Oaks Country Club.

• Evaluate operational performance and implement initiatives that improve efficiency, service delivery, and the overall member experience.

• Lead, coach, and develop golf operations team members through effective training, performance management, and professional development opportunities.

• Foster a collaborative and accountable team culture that promotes exceptional member service and operational consistency.

• Manage department staffing, scheduling, payroll, and labor resources to maintain appropriate service levels and fiscal responsibility. 

• Assist with golf shop operations, including merchandising, inventory controls, and point-of-sale systems.

• Utilize Golf Genius Premium and other technology platforms to support tournament management, reporting, communication, and operational effectiveness.

• Contribute to departmental budgeting, forecasting, and strategic planning initiatives.

• Support player development programming through private instruction, clinics, junior golf initiatives, golf schools, and other instructional opportunities.

• Partner with the Director of Instruction and Golf Leadership Team to enhance instructional programming and member participation.

• Represent the Club through participation in member play, golf activities, and special events, helping to strengthen the overall club culture.

• Oversees the planning, execution, and continuous enhancement of all group play golf programming.

• Observes safety and security procedures, uses equipment and materials properly, and ensures that we provide a safe workplace for our team.

• All other duties as assigned by management. 

The ideal candidate is an energetic, service-minded golf professional who thrives in a private club environment and enjoys building lasting relationships with members and team members alike. They lead with integrity, professionalism, and a commitment to excellence while embracing innovation and continuous improvement. Most importantly, they embody the values of Grey Oaks Country Club and contribute to an environment where members, guests, and team members feel welcomed, valued, and engaged. 

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Minimum of 3-5 years of progressive leadership experience in a high-end private club golf operation.

• Experience as a First Assistant Golf Professional, Head Golf Professional, or equivalent leadership role preferred.

• Bachelor's Degree preferred.

• PGA Class A Membership in good standing required.

• Demonstrated commitment to professional growth and continuing education.

• Strong leadership, coaching, and team development skills.

• Excellent interpersonal, communication, and relationship-building abilities.

• Proven ability to deliver exceptional member experiences.

• Comprehensive understanding of private club golf operations and service standards. 

• Strong organizational, analytical, and problem-solving skills.

• Sound business acumen and financial management capabilities.

• Ability to thrive in a fast-paced, member-focused environment.

• Ability to lift up to 50 pounds.

• Availability to work weekends, holidays, and special events as required.