Forest Lake Club

ESSENTIAL JOB FUNCTIONS

• Plans, promotes, and directs all golf activities including daily management responsibilities.

• Works with the Director of Golf in preparing annual and monthly budgets for golf operations; takes corrective actions as necessary to help assure that budget goals are attained.

• Works with the Merchandise Manager in ordering merchandise for golf shop and provides the best selection possible within the constraints of inventory limits set by board policy.

• Orders supplies associated with golf activities.

• Maintains attractive, orderly appearance in Golf Pro Shop.

• Selects, supervises, trains, and evaluates all shop and outside supervisors and personnel, golf range, golf bag and club storage employees.

• Provides golf lessons to members and guests.

• Plays golf with members of all skill-levels to generate enthusiasm.

• Designs and conducts golf clinics.

• Plans professional development and training activities for subordinates.

• Designs and conducts junior golf clinics and training programs.

• Collects charges and fees for all golf-related activities.

• Organizes and conducts club tournaments and related events.

• Interprets and enforces golf rules and regulations.

• Interprets and enforces club policies, rules and regulations.

• Consults with the Director of Golf about golf course and practice range operations, maintenance and rules and implements final action.

• Cooperates with the grounds superintendent about maintenance issues that affect the playability of the golf course.

• In conjunction with the Director of Golf, implements and administers a system governing the start of play and the handicap system.

• Represents the club in area professional events including local, state or national events in collaboration with the Director of Golf.

• Attends all staff, management, golf committee, and other applicable meetings.

• Maintains records relating to player and guest rounds and other statistics.

• Provides marshals for tournaments and at other times as determined by Director of Golf and yourself; supervises marshaling to help ensure that expected performance is delivered.

• Plans social evenings and events to promote golf and fellowship among members and guests.

• Adheres to all federal, state and local laws regarding health, safety and employment.

• Schedules staff hours to assure that members are fully served and that labor costs are maintained. 

• Periodically checks timecards for adherence to posted schedules.

• Assists the Director of Golf in the development of short- and long-range plans for improvements to the club facilities.

• Attends national and sectional conferences and meetings, merchandise shows, educational and professional shows to encourage development and to enhance quality and image of the club.

• Interacts with event director and Director of Golf about food and beverage needs for events.

• Maintains visible presence on the course during peak times of play.

• Supervises the work of the Assistant Golf Professional(s).

• Takes sustained steps to ensure Member’s, Dependent’s, and guest’s observance and adherence to the club’s golf rules and respect for the course and other players.  

• Supervises golf play of members and guests from the first tee and maintains starting times according to the club’s rules and regulations.

• Provides golf-related information for the club’s newsletter as needed.

• Provides for the collection and issuance of all prizes associated with all competitions.

• Performs other appropriate tasks assigned by the Director of Golf and/or GM/COO.

EXPERIENCE AND QUALIFICATIONS

Qualifications:

The ideal candidate must also demonstrate his/her mastery of running significant components of an effective golf operation either as a Head Golf Professional or as a lead Assistant Golf Professional at a premier private club. While individuals with varying degrees of experience will be considered, the successful candidate must be able to clearly articulate past roles in cultivating an outstanding golf experience, with a member and team-focused environment.

• Successful experience providing high-touch services in at a premier private club.

• A leader capable of attracting and developing a motivated, energetic and service-focused team with a proven record of success.

• Proven success in leading in player development programming for all generations and abilities.

• Ability and willingness to skillfully address potentially controversial member issues.

• Strong communication/interpersonal skills and a high level of emotional intelligence.

• Ability to handle difficult situations with ease.

• Understands a family club culture, who is comfortable working with all generations of members, and who will protect the Club’s culture.

• Capable of leading with humility and quiet maturity.

Job Knowledge, Core Competencies, Education and Experience:

A college diploma and practical work experience in high-end private clubs is desired.  3-5 years golf management experience in a country club setting. Other requirements include:

• Must hold Class A Certification through the PGA of America.  

• Expertise in golf rules and regulations.

• Good working knowledge of golf course maintenance

• Knowledge of marketing, fiscal management and retail operations.

• Dynamic ability to engage positively and effectively with various stakeholders and employees of all levels.

Language Skills 

• Ability to read, analyze, and interpret general business policies and procedures.  Must have the ability to write simple reports and business correspondence.  This person must also be able to effectively present information and respond to questions from groups of managers, vendors, and members.

Mathematical Skills 

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability 

• Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to problem solve on the job.

Physical Demands

• The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move items up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.