Fore Seasons Golf Club

ESSENTIAL JOB FUNCTIONS

• Build an exceptional teaching program by keeping current on game-improving technology and equipment.

• Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required.

• Focus on programs for women, families, seniors, and juniors (local marketing) using available programs provided by the PGA of America.

• Create community outreach programs with local residents, schools, and colleges. 

• Develop Player Development marketing.

• Grow and achieve target lessons given.

• Recruit, hire, train, motivate, and supervise all golf department staff.

• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.

• Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.

• Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas.

• Maintain safety standards and safety equipment within OSHA requirements.

• Assist in the publications of newsletters / Blogs, informational, and promotional materials.

• Work closely with and provide guidance and consultation with all golf committees.

• Adhere to, enforce, and implement policies and procedures of the facility.

• Set up regular written communication with supervisor to include facility, programming, staff, and customer updates.

• Create and implement exciting tournaments and programming.

• Effectively communicate with the members, promoting new merchandise arrivals, written correspondence in newsletters, upcoming events, event winners, and highlighting accomplishments of staff.

• Monitor and keep track of golf simulator maintenance and upkeep.

• Responsible for the financial and operational performance of the golf shop operations and golf services.

• Ensure all financial goals and objectives are being achieved.

• Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis.

• Ensure systems controls are in place to safeguard assets, revenues, and resources.

• In keeping with facility goals, utilize yield management techniques to maximize simulator usage.

• May be assigned golf cart driver duties which will require a valid driver’s license.

• All additional duties as assigned.

Knowledge, Skills, and Traits

• Maintain PGA of America Membership in good standing in an active classification

• Expertise in instruction, the game, and the business of golf, as well as a demonstrated love for the game of golf.

• Fundamental supervisory practices and principles

• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees plus

• Incumbents are required to read, write, and speak English fluently.

• Analyze information and effectively recommend business solutions that support the Company Business Plan 

• Detail-oriented self-starter with a strong sense of urgency and the ability to multi-task.

• Capable of working both independently and with a team. 

• Maintain and promote a positive professional image within the community

• Strong organizational, planning and prioritization skills

• Self-motivated with desire to promote and market

• Service and customer focused attitude

• Experienced in written and oral business communications

• Experienced computer user including: Microsoft Word and Excel and POS systems. Proficient in other applications, i.e. email, internet, tournament and database

Work Environment

The work environmental characteristics described here are representative of those an employee encounters while performing essential job functions. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The general office environment includes a simulated golf course. Some stress may occur in meeting development deadlines. Must read and/or write effectively in English. Mental stamina and must speak English effectively to communicate with clients/customers and fellow workers. Use a computer-type system for up to 65% of each day. Must be able to lift heavy trays of food/drinks and carry them 100 feet. Must be able to lift, push or pull 30lbs. Must be able to lift over 50 lbs. with assistance. This position requires standing well over 90% of the shift. Incumbents need to walk and swing a golf club for a majority of the workday. 

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Bachelor’s Degree preferred or equivalent experience.

• PGA Member in good standing.

• 1 plus years’ POS systems experience.

• Bilingual a plus.

• Certifications Preferred:

  • TPI level 1

  • TPI Golf Coach level 2 & 3

  • K Vest Certified

  • Bodi Track Certified

  • Trackman Certified