Crystal Tree Golf & Country Club
Orland Park, IL
Embedded Files
ABOUT THE FACILITY
ABOUT THE FACILITY
Orland Park, IL | Crystal Tree Golf and Country Club was founded in 1989 in the spirit of Chicago’s finest private country clubs with a focus on the spirit of fun, friendship, and camaraderie that the membership continues to enjoy to this day.
The Robert Trent Jones, Jr. Signature Golf Course was designed to provide a golfing challenge for all levels of play. Multiple tee locations and pin positions have created golf holes that are enjoyable for the high handicap player as well as a test for the very best players. Each hole harmonizes with its natural surroundings giving the feel and look of an integral part of the natural landscaping.
During the golfing season, our calendar features events for all club members. Throughout the year, we traditionally hold 18-20 men’s events as well as an Evening 9-Hole League. Our men’s outings include special member/guest events such as the Green & Gold and Crystal Classic. The Crystal Tree ladies can take advantage of 18-hole and/or 9-hole league play that includes Guest Day, "Swing For A Cause”, and Fruits of our Labor to name a few. Crystal Tree couples have ample opportunity for golfing with the Friday evening 9-hole outings or 18-hole Saturday afternoon games. Each summer, our children enjoy an active clinic that includes play for the older groups. We also hold club championships for men, ladies, couples and teens.
POSITION OVERVIEW
POSITION OVERVIEW
Job Structure
Job Structure
Reports to: Golf Committee Chair & Board of Directors
Supervises: Assistant Professionals, Golf Operations Staff
Collaborates with: Superintendent, General Manager
Participates with: Golf Committee, Grounds & Greens Committee, Men’s and Women’s Golf Leagues, any other committees as assigned by the Board of Directors
General Purpose: The Head Golf Professional will lead the Golf Operation at Crystal Tree Golf & Country Club and administer a program which provides an exceptional level of service to the membership, their guests, and prospective members while ensuring the policies and best interests of the Club are met and protected. The Head Golf Professional will cultivate, train, and mentor a staff which can include a First Assistant Professional, 2-3 Assistant Professionals, an Outside Services Manager and a Caddie Master.
The Golf Shop merchandise concession is negotiable with the successful candidate. The Golf Shop is currently owned by the Head Golf Professional and the Club supports the Golf Shop through a Mill River Plan. All details are negotiable with the successful candidate.
BY THE NUMBERS
BY THE NUMBERS
Total Members: 521
Golf Memberships: 298
Annual Rounds of Golf: 17,500
Annual Merchandise Revenue: $487,000
Annual Member Tournaments: 28
Annual Corporate/Monday Outings: 9
Golf Membership Initiation Fee: $25,000
Average Monthly Dues: $700
Golf Department Budget: $750,000
PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
Golf Operations Management
Maintain an attractive and orderly appearance in and around the Golf Shop.
Develop and manage innovative tournament programs, group outings, and leagues while enhancing long standing successful member events
Play golf with a variety of members and guests when time permits
Be visible on the first tee during peak periods
Administer the Rules of Golf and educate staff and Handicap Committee
Maintain and update Golf specific communication resources to include Club mobile App, email and website
Establish accurate record-keeping policies and procedures related to all golf operations
Oversee the tee time systems, starting, monitoring, and pace of play
Track and verify all players and guests, green fees, golf carts, push/pull carts fees, club repair, handicap fees, and all other applicable annual and daily charges for the golf operations
Oversee golf cart fleet while ensuring proper maintenance and record-keeping
Oversee the operations of the practice facility
Ensure the proper storage, safety, and cleaning of golf equipment
Assist in the development of necessary systems involving the POS systems for accurate club reporting
Player Development
Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels
Develop and oversee player development programs
Focus on programs for juniors, women, couples and families
Ensure that the services of a well=trained staff of professional instructors are available as required
Golf Administration
Evaluate, recruit, hire, train, motivate, coach, and supervise all golf department staff
Review, update and maintain golf shop policies and procedures and job descriptions and ensure there are adhered to and posted in the proper areas
Assist in the publication of newsletters, informational, and promotional materials
Maintain accurate payroll records
Ensure evaluations and annual reviews are completed and recorded for applicable staff
Participate in and complete comparison information using PGA Operations benchmarking to properly position the club in the marketplace
Oversee administration of the golf handicap program
Work closely with and provide guidance and consultation with the golf committee
Attend applicable committee meetings and board, management, and staff meetings when requested
Provide monthly written reports of the golf operations
Business & Financial
Responsible for the financial and operational performance of the golf operation
Ensure all financial goals and objectives are being achieved and communicate issues to the golf committee chairman
In keeping with club goals, utilize management techniques to maximize course usage
Other Facility/Departmental Responsibilities
Work closely with all department heads to achieve the goals and objectives of the club
Maintain a close working relationship with the Golf Course Superintendent and provide advice on the course playability and tournament set-up
Assist the club management in the retention of current members, and the promotion of new member leads. Provide a supporting role in assisting with prospective members and new member orientation
Coordinate plans with the Food & Beverage management team for food and beverage needs for all golf related events
KEYS TO SUCCESS
KEYS TO SUCCESS
The Head Golf Professional will possess exceptional communication skills both internally with the staff and externally with members and other key partners
The Head Golf Professional will cultivate, train, develop, and mentor a high functioning staff to provide a warm and welcoming experience for members and guests the moment they are on the property.
The Head Golf Professional will have a high level of organization and attention to detail.
The Head Golf Professional will implement Service Standards which will lead to a level of anticipatory service that Crystal Tree Golf & Country Club members and guests expect.
The Head Golf Professional will possess business and financial acumen and lead the department to meet the financial goals established by the Club’s leadership.
CANDIDATE QUALIFICATIONS
CANDIDATE QUALIFICATIONS
Class A member of the PGA of America or LPGA preferred
Specialized or Certified in Golf Operations or Teaching & Coaching a plus
Previous Head Professional or Director of Golf experience preferred but will consider well-qualified Assistant Professionals
Strong communication, organizational, planning, and prioritization skills
Strong teaching or coaching, and mentoring skills for both staff and students
Ability to deliver an attractive and profitable golf shop
Maintain a credible golf game and remain current on teaching innovations
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Self-motivated with a desire to communicate, promote and succeed
Service and member/guest focused attitude
Comfortable with all current technology for golf operations, tournament management, and golf instruction
A professional and positive ambassador for Crystal Tree Golf & Country Club in the community
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
Salary will be competitive for the market and commensurate with experience. Golf Shop ownership is negotiable with the successful candidate.
Total Compensation Anticipated at $160,000-$180,000.
Personal lesson income
Performance bonus based upon mutually predetermined goals, objectives and objective KPI’s
Health Insurance
401k eligible
Professional development allowance
PGA merchandise show allowance
Tournament allowance
Staff meals while on duty
PGA dues paid
Use of facility for self and immediate family
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is January 3, 2022 at 11:59pm Central Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Crystal Tree Golf & Country Club - Head Golf Professional
Please address all correspondence to - Mr. Mike Yazbec, Search Committee Chairman
Ryan Holland, PGA is the lead Consultant for this opportunity. For additional information and questions, please contact him directly.
Phone: (847) 204-2016
The employer does not wish to be contacted at this time.
To serve as the most trusted professional resource for employers seeking experts to lead an organization in the golf and hospitality industry, and support their future success by serving as lifelong partners.
Page updated
Report abuse