Country Club of Vermont

JOB DUTIES AND RESPONSIBILITIES

Country Club of Vermont is seeking a detail oriented General Manager/ Head Professional to lead club and golf operations. The desired individual possess strong leadership skills with the ability to effectively communicate with membership and staff. 

General Manager / Head Professional for Country Club of Vermont will report to the Club President, is an advisory member of the Board of Directors and an ex-officio advisory member of all standing committees. The General Manager/Head Professional will be requested to attend all Board and Committee meetings.

Direct reports to the General Manager/Head Professional include the Director of Agronomy, Club House Manager/Accounting Manager and golf staff. The General Manager is responsible for scheduling and leading regularly scheduled staff meetings and outlining club guidelines and expectations across all departments.

The General Manager/ Head Professional is responsible for administering the By Laws, policies and rules established by the Board of Directors, and is responsible for the management of all aspects of the Club’s day-to-day activities. 

The General Manager/ Head Professional will oversee and direct the Club’s Department Heads and be responsible for the entire Club operation, including but not limited to the following key areas:

• Member and Guest Experience- Cultivate a warm personable experience that is centered around member engagement at the facility.

• Staffing - Effectively work with Department Heads to attract, hire, develop and promote appropriate staffing levels club wide.

• Day to Day Operations - Develop strong relationships with Department Heads resulting in functional understanding of each department ensuring operational efficiency and success. 

• Capital Improvement Projects – Work as an advisory member to oversee CIP projects in progress and advise the Board on planning necessary future projects

• Membership Sales and Marketing – oversee the ongoing Membership sales and marketing activities. Engage in the local community to develop and foster relationships.

• Club Communications – Create engaging Club Communications and promotion of such. Oversee regular Club communication and any other Club collateral

• Budgeting and Accounting – Development of the annual budgets for Board approval. Provide daily, weekly and monthly financial reporting as requested including accounts payable and accounts receivable while working closely with the Accounting Manager and Finance Committee

• Golf Programming - Manage the club golf events, oversee the merchandising operations while growing coaching, instruction and growth of the game initiatives

• Industry and Community  – Represent the club in the local community creating awareness of membership and event opportunities. Strong working relationships with the CMAA, USGA, New England PGA Section, and other club and golf organizations, including speaking to outside groups and any other duties as assigned by the Club President

Upcoming Initiatives and Club Vision

Country Club of Vermont is focused on projects aimed to help better enhance the golf experience at the club. Current discussions center around practice facility upgrades and recontouring select greens. 

PREFERRED EXPERIENCE AND SKILLS

• Although previous General Manager/Head Professional experience is preferred, the club will consider candidates who have excellent experience and proven career trajectories at top private clubs with 5 or more years of experience in management positions.

• Active membership and certification with the PGA is required with membership affiliation with the CMAA paired with a college degree is preferred. 

• Strong Interpersonal skills that foster the ability to lead and develop a team and provide outstanding member service

• Proven leadership capabilities that can attract, retain, and develop key talent

• Entrepreneurial spirit with the ability to grow membership and the club's reputation on a local, regional, and national scale