Club Pelican Bay

ESSENTIAL JOB FUNCTIONS

• Develop and manage the fiscal responsibilities for all golf areas, including planning, forecasting, budget development, management, and creating accurate monthly reports.

• Assimilate and build relationships with current staff members; design and implement performance strategies that promote a positive workplace, enhance key employee retention, and improve overall member satisfaction.

• Responsible for hiring, training, and evaluating new golf operations staff.

• Engaging all member constituencies to drive participation, excitement, and involvement in the game.

• Taking an active role in onboarding new members.

• Take initiative in communicating with the Director of Food & Beverage and Golf Course Superintendent on upcoming events, guests on property, and daily activities.

• Create and implement exciting tournaments and programming while honoring the current traditions of the club.

• Elevate the instructional programming, implementing relevant technologies and training staff on the art of teaching while working closely with the Director of Instruction.

• Develop effective communication channels with the Membership, promoting new merchandise arrivals, new golf upcoming events, event winners, course maintenance schedules, and highlighting the accomplishments of staff.

• Develop and oversee a profitable merchandise concession that is consistent with Members' demographic and needs.

• Play golf with a variety of Members when time permits.

• Represent the Club in a professional and positive manner both on and off the property.

• Enforce and uphold club rules, policies, and standards with Members in a professional, respectful, and consistent manner.

• Ensure an exceptional and equitable experience for all golf members with equal attention to both men’s and women’s golf programs, events, and player development.

• Knowledge and experience liaising directly with a director of agronomy and their team.

KEYS TO SUCCESS

The DOG will have the experience and knowledge to operate a premier golf operation while mentoring and leading a young team in accordance with the expectations of the Board of Governors and Members.  

• A forward-thinking visionary who works tirelessly to expand and grow the game of golf at the Club, and is always looking to enhance the member experience.

• A naturally, highly visible and interactive individual with an emphasis on understanding and creating a culture of excellence.

• Possesses outstanding business acumen and appropriately balances time between engaging with the membership and administrative duties.

• Clearly and easily able to manage multiple priorities and responsibilities simultaneously.

• Highly organized and able to instill standards and organization in all aspects of the department.

• A service-minded leader with an outgoing communication style that fosters teamwork.

• Collaborates daily with members, department heads, staff, and the Superintendent.

• Embraces current staff, willing to mentor them to reach their full potential through motivation, empowerment, continuing education, and career planning.

• A respectable ability to play and teach the game of golf.

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Class A, PGA or LPGA Member in good standing.

• A minimum of 5 years of experience as a Class A professional at a private club.

• Must be passionate about the profession.

• High-level proficiency in MS Office applications and other technology.

• Excellent interpersonal communication skills in both written and verbal formats.

• Maintains a professional image within the club and the South Florida PGA Section.

• Must understand the seasonality of the South Florida market.