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Leawood, KS
General Manager/COO
ABOUT THE COUNTRY CLUB OF LEAWOOD
ABOUT THE COUNTRY CLUB OF LEAWOOD
Leawood, KS | The Country Club of Leawood (CCL) is not just a club; it is a community staple. Since its founding in 1968 and a transformative acquisition in 2014, CCL has evolved into a premier private facility in the heart of Johnson County.
This is a unique opportunity for a business-minded General Manager/COO. You will inherit a club with full golf membership, a waiting list, a stable long-tenured staff, and ownership that reinvests in the facility. Your role is not to "turn around" the club, but to elevate a high-performing asset into its next decade of excellence.
Club Mission:
To provide a Private Club environment and facilities that are family-friendly, with a member-owned feel and the highest level of service, at an excellent value to our members
CLUB DETAILS
CLUB DETAILS
Annual Gross Revenue: $8,000,000
Membership: 405 Golf (Full/Waitlisted) | 260 Social
F&B Annual Revenue: $1,300,000 (across 6 dining outlets), COGS = 34-36%
Golf Annual Revenue: $345,000
Golf Rounds: 35,000 annually
Outside Golf Events: 14
Cart Fleet: 70
Guest Fee: $110
Golf Shop: Professional-owned
Simulator: Winter-season only
Golf Course Maintenance Budget: $1,600,000
Course Stats: Bob Dunning design; Zoysia fairways; A-4 Bentgrass greens
Initiation Fee: $30,000 (Full Golf), $17,500 (Junior Golf), $3,000 (Social)
Dues Revenue: $5,600,000
Wellness: 5,000+ sq. ft. state-of-the-art fitness facility
Aquatics: Outdoor pool with two diving boards
POS: Jonas
POSITION OVERVIEW
POSITION OVERVIEW
Title: General Manager/COO
Report To: Owner
Supervises: Head Golf Professional, Golf Course Superintendent, Food & Beverage Director, Facilities Manager, Controller, Membership Director, Fitness Director
Keys to Success: To thrive at CCL, the next General Manager/COO must master these five pillars:
Leadership & Culture: Provide visible, "lead by example" leadership. Maintain the "Family Feeling" for members while fostering professional growth for the staff.
Financial Stewardship: Act as a Chief Operating Officer. Manage budgets, COGS (target 34–36% in F&B), and capital resources with transparency and precision.
Departmental Catalyst: Respect the tenure of current department heads but "push" them to innovate. Avoid repetition by facilitating brainstorming and new programming.
Operational Calm: Maintain a calm and decisive demeanor as a permanent leadership standard, ensuring the club remains a sanctuary of relaxation for members even during the most demanding operational windows.
Service Excellence: Oversee standardized hiring and training protocols across every department to ensure a seamless and elevated member experience.
WHY COUNTRY CLUB OF LEAWOOD?
WHY COUNTRY CLUB OF LEAWOOD?
The "Member-Owned" Feel: Despite being privately owned, the club operates with the intimacy and community of a non-profit club, focusing on the mission of providing an "excellent value" to members.
A Legacy of Reinvestment: Since 2014, ownership has executed a continuous and aggressive capital improvement plan, resulting in a facility with zero deferred maintenance.
Premier Amenities: Significant investments include a state-of-the-art 5,000+ sq. ft. fitness center and comprehensive clubhouse renovations covering nearly every square foot of the facility.
Elite Infrastructure: The golf course has been fully modernized with a new irrigation upgrades and the industry-leading Better Billy Bunker system, ensuring championship playability in all weather conditions.
Forward-Looking Stewardship: This commitment to facility excellence allows the incoming General Manager/COO to focus on strategic growth and member experience rather than playing "catch-up" with aging infrastructure.
Active Expansion: Upon arrival, you will take the helm of our newly renovated aquatic complex. Your immediate priority will be the strategic launch of operations for the brand-new poolside bar and social lounges, ensuring a seamless transition from construction to a premier member experience for the upcoming season.
A Family Culture: From the 300-participant "CCL Crocs" swim team to the signature "JamBaLea" and "Daisy Classic" tournaments, the club is a hub of year-round activity and deep-rooted relationships.
A Dynasty on the Deck: CCL is home to a legendary Swim & Dive program within the storied Country Club Swim Association of Kansas City (CCSAKC).
Unrivaled Excellence: CCL has claimed 38 of the last 40 league championships, a testament to the club’s competitive spirit and family engagement.
The "Main Stage" in 2026: As part of a prestigious 8-to-10-year rotation, CCL is the designated host for the 2026 CCSAKC Championships. This massive, multi-day event is the pinnacle of the Kansas City private club summer calendar, offering the incoming GM a high-visibility opportunity to showcase the club’s newly renovated aquatic facilities to the entire regional club community.
WHY KANSAS CITY & JOHNSON COUNTY?
WHY KANSAS CITY & JOHNSON COUNTY?
For candidates outside the region, Johnson County (JoCo) is consistently ranked among the top places to live in the United States.
Economic Engine: A booming corporate landscape with high median household incomes and a robust real estate market.
Top-Tier Education: Home to the Blue Valley and Shawnee Mission school districts, which are national leaders in K-12 education. Blue Valley Schools are frequently ranked as the #1 district in Kansas and the top 1% nationally.
Lifestyle: Enjoy world-class dining, professional sports (Chiefs, Royals, Sporting KC, KC Current, KC Monarchs, KC Diamonds, and KC Mavericks ), and the "Small-Town" security of Leawood with "Big-City" amenities just 20 minutes away.
ESSENTIAL JOB FUNCTIONS
ESSENTIAL JOB FUNCTIONS
Strategic Planning: Partner with ownership to set long-term goals and manage facilities' master plans.
Fiscal Management: Oversee all financial aspects, including budgeting, forecasting, and cost management.
Member Engagement: Be the "Face of the Club", learning member names and preferences.
Project Management: Oversee the successful integration of the new pool bar and shaded areas into the daily operations.
Team Development: Hire, train, and develop a hospitality team that mirrors the professionalism of the executive management.
Innovation: Work with department heads to constantly innovate and improve offerings, programs, and operations.
EXPERIENCE AND QUALIFICATIONS
EXPERIENCE AND QUALIFICATIONS
Including, but not limited to, the following:
Minimum of 3–5 years of experience as a General Manager in a private club.
College degree in Hospitality Management, Business Administration, or a related field preferred.
Deep familiarity with Jonas POS or equivalent club management software.
Strong financial acumen and a proven track record of hitting operational budgets.
A high-EQ leader who is approachable, accessible, and committed to long-term community building.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:
Base Salary plus bonus
Benefits include:
Health
Dental
401(k) + 4% match
PTO
Phone allowance, clothing allowance, car allowance, education allowance
Professional dues paid
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is January 26, 2026 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Country Club of Leawood, General Manager/COO
Please address all correspondence to - Mr. Steve Faltermeier | Country Club of Leawood
Jacquline Madison, PGA is the lead consultant for this search, please contact her with any questions.
Email: jmadison@pgahq.com
The employer does not wish to be contacted at this time
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