Carolinas PGA

PRIMARY RESPONSIBILITIES

1. Membership: The Assistant Director of Operations will manage all membership-related requirements and inquiries. These duties include processing Member Change forms, welcome letters, dues reminders, scheduling and administrating Playing Ability Tests, issuing Professional Development Requirement credits, and administering the Section Membership Survey.

2. Membership Committee Liaison: Serve as the staff liaison to the Membership Committee. Create and distribute a monthly list of all membership changes & transfers to the committee. Work with the Membership Committee to resolve incorrect/disputed classifications. 

3. Associate Education Committee Liaison: Assist Associates in their path to membership including support progressing through each level and PAT assistance as needed. 

4. Super Show: The Super Show is a three-day event featuring an awards dinner, annual meeting, educational seminars, and a regional merchandise show with 200+ vendor booths. The Assistant Director of Operations will administer the CPGA booth on-site including issuing PDR credit, accepting scorecards, and answering inquiries. The Assistant Director of Operations will assist with registration, PDR tracking, planning and executing informal education seminars, and various additional tasks. 

5. Education: Assist with member education opportunities including webinar series, and several in-person opportunities. Promote PGA certifications and specializations.    

6. Chapter Events: Assist with administering chapter meetings, tournaments, education, and teaching seminars. 

7. Tournaments: Assist at various assigned Section tournaments to help with event set up, partnership/sponsor activation, starting, rules, scoring, etc.  

8. PGA REACH: Assist with Drive, Chip, & Putt, PGA, Jr. League, PGA HOPE, REACH Pro-ams, etc. as needed. 

9. Facility Management: Assist the Director of Operations with scheduling routine maintenance, office repairs, vehicle management, etc. 

10. Other Duties as Assigned: The CPGA currently has a full-time staff of twelve employees and multiple seasonal interns, so each employee will cross-train and provide support for co-workers.

EXPERIENCE AND QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• Bachelor’s degree (B.A. /B.S.) required, preferably in Sport Management, PGA Golf Management or related field. 

• PGA Member or Associate preferred, but not required. 

SKILLS, KNOWLEDGE AND ABILITIES:

• Candidate must have a passion for the game of golf. Participation in the game is a plus.

• Experience in Association Management.

• Skills in oral, written, and interpersonal communications, including public speaking.

• Skills in planning and organizing, event management and managing multiple priorities.

• Strong moral character and unquestionable integrity.

• Knowledge of the golf industry and PGA of America activities, programs and governance. 

• Ability to work independently with little supervision and a creative mindset.

• Ability to travel mostly within the CPGA geographic boundaries and work some nights, weekends and/or holidays. The estimated amount of travel days spent on the road is 35-45 per year.

• Positive and upbeat personality, high-energy individual.

• Proficient computer skills including familiarity with G Suite by Google, MS Office Suite of products and the ability to quickly become literate on PGA Section Management Systems (SMS)/Member 360, MailChimp, Workday, and BlueGolf Tournament Management System.

• Ability to present self in a professional manner and appearance.

• Team player motivated by the success of the organization over any personal gain.

• Ability to manage and motivate other team members and direct reports.

• Preferred three years of golf or sports administration experience, preferably within the PGA or allied golf association.

FINANCIAL RESPONSIBILITY:

• Responsible for managing budgets for assigned section/chapter events, meetings, etc.  

• Oversee general & administrative budget and expenses (supplies, equipment, etc.).

POSITION/PHYSICAL CONDITIONS:

• While performing the duties of this job, the employee is: frequently required to stand; walk; sit; use hands to manipulate, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  This position must be able to travel for extended periods of time in various modes of transportation.

• The employee must occasionally lift and/or move up to 50 pounds and the stamina to work extended periods both indoors and outdoors in cold and hot climates.

• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

• While performing the duties of this job, the employee occasionally works in outside weather conditions.  The noise level in the work environment is usually moderate.

• The employee must be able to drive the company vehicle/van and/or drive to and from various locations throughout the Section.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.