Canadian Lakes Country Club

ESSENTIAL JOB FUNCTIONS

• Provide a high level of customer service to members and guests and create an exciting and upbeat culture for the golf operation. 

• Engage active and inactive members in club events and activities. 

• Responsible for the oversight of The Pro Shops and staff, ownership of all retail goods, and maintaining a strong relationship with manufacturers.

• Select, supervise, train, and evaluate all employees within the Golf Operations Department to include Assistant Professionals, Pro Shop Attendants, Player Assistants, and Cart Staff. 

• Collaborate and communicate with the Maintenance Superintendent about maintenance issues that affect the playability of the golf course,

• Maintains an attractive and orderly appearance in all Pro Shops. 

• Overseeing a quality merchandising program tailored to member needs.

• Establish and maintain annual and monthly budgets. Takes corrective actions as needed to keep department on budget.

• Oversee daily golf operations and play on the course.

• Manage the cart fleet to provide pristine appearance and functionality at all times. 

• Promote Canadian Lakes and assist with membership recruiting.

• Creates interesting, relevant, and engaging golf programs that evolve with member influence. 

• Promote and coordinate member tournaments, group outings, and events. 

• Coordinates with FOH and BOH managers about food and beverage needs for events and tournaments. 

• Coordinate women’s development programs and events. 

• Expand and manage the entire junior golf program. 

• Establish a good player development program.

• Educate and inform members & guests of The Rules of Golf and Club Policies.

• Maintain a formal handicapping system for members.

• Attend staff and management meetings as required.

• Adhere to federal, state, and local laws regarding safety, health, and employment regulations. 

• Promote a positive, continuous improvement, collaborative culture for all golf employees.

• Must be able to sell the program, the courses, and the tools of becoming a better golfer.

• Coordinate with the Marketing Director to ensure all written correspondence, reporting, newsletters, and social media communications for the golf operations is distributed. 

EXPERIENCE AND QUALIFICATIONS

Including, but not limited to, the following:

• Class A PGA membership is required.

• Minimum of five years of experience as a PGA Professional at a private club with Head Professional experience at a member owned club of similar size and stature preferred.

• Bachelor’s Degree from a four-year University or College.

The successful candidate will demonstrate the following:

• Exceptionally strong interpersonal and leadership skills.

• A clear understanding of the culture of Canadian Lakes and the importance of the member experience.

• Management and delegation skills to successfully develop our Golf Department to fulfill Canadian Lakes mission, values, and culture.

• Knowledge of marketing, financial management, and retail operations.

• Skilled merchandiser with experience in inventory and financial controls.

• Strong business management skills including finance, accounting, cash flow, budgeting, merchandise management, and forecasting skills.

• Excellent written, verbal, and communication skills.

• Skilled player who represents professionalism on and off the golf course.

• A skilled instructor with the ability to balance the needs of the instructional program with the overall needs of the course and membership.

• Proficient in The Rules of Golf.

• Comfortable with current business and teaching technologies and practices. 

• Working knowledge of golf course maintenance.

• Ability to develop and maintain awareness of occupational hazards and safety precautions. Skilled in following safety practices and recognizing hazards with strong ability to perform required role during emergency situations.