Bluejack National
Montgomery, TX
Director of Golf
ABOUT BLUEJACK NATIONAL
Montgomery, TX | The members and residents of Bluejack National remain inspired by our world-class community. From the very beginning, Bluejack was designed to offer a choice of lifestyle different from the traditional master-planned community or private country club. This multi-generational private residential club was curated with a simple mission: to provide memorable experiences one family, one person at a time. Today, we remain humbled by those who have made this all possible and look forward to serving those who grow our club and community together.
Bluejack National remains in a dynamic growth mode, with a new clubhouse opening in August.
The Course
In April 2016, Bluejack National opened the first and only private Tiger Woods-designed golf course in the United States. Guests included Tiger’s friend and World Golf Hall of Fame inductee Mark O’Meara, golf icon David Feherty, and of course, Tiger Woods. Members are now enjoying Tiger’s vision of a completed course that is playable, fun, and challenging for players of all skill levels. Every hole offers multiple tee boxes with one cut of velvety Zoysia grass. The Bluejack golf experience provides a wide range of shot-making options, especially around the green.
The Playgrounds
The Playgrounds, a 10-hole short course also designed by Tiger, offers a unique golf experience ideal for casual fun with friends and family, or high-quality short-game practice. With food and beverages served throughout the day, The Playgrounds also features lights for play well into the night.
Comfort Stations
At Bluejack National, members and guests take pause at our comfort stations. Whether playing golf or strolling the property, these spaces are places that create pause, rest and relaxation for everyone to indulge in the Bluejack experience.
Practice & Performance
As an elite instructional venue with two private instructional hitting and club-fitting bays, Bluejack’s professional golf staff and Director of Instruction Rich Barcelo provide a comprehensive collection of product and practice techniques for golfers of all skill levels.
POSITION OVERVIEW
Title: Director of Golf
Reports to: President/General Manager
Position Description: The Director of Golf at Bluejack National will be a high-energy, visible leader with a passion for the game. The successful hire will be the face of golf at Bluejack and will focus on delivering an elite member and guest experience daily. Recruiting and developing a world-class, career-focused team trained not only in meeting the needs of members and guests but anticipating their next desire, will be a key to success. Managing over 40 employees and ~26,000 rounds, the Director of Golf will be responsible for all aspects of golf operations at Bluejack National.
RESPONSIBILITIES
Golf Operations Management
Embodies the mission statement and cultural beliefs.
Establish golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development, and corrective action in accordance with fair labor standards, safety, and established policy.
Oversee the development of operating procedures and training manuals for the golf operation.
Oversee and manage the Assistant Golf Professional(s) and all golf department staff.
Schedules and chairs regular staff meetings focused on customers, operations, revenue growth, cost containment, and continuous improvement.
Develop/coordinate the development of annual business plans for the golf operation.
Coordinate and ensure all written correspondence, newsletters, and communications for the golf operation.
Meet, greet, and welcome prospective members via the club’s membership program.
Enforce all policies and guidelines considering golf course usage.
Develop/oversee golf instruction, clinics, golf schools, and player development programs working closely with the Director of Instruction in all facets.
Oversee golf marketing initiatives including all promotional materials, play recruitment, yield management, golf packages, and outside events.
Oversee all fiscal areas and performance for the golf operations including planning, budgeting, forecasting, monitoring, and correction.
Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, and resources.
Oversee, manage, and submit golf operations payroll on a weekly basis; produce a weekly work schedule.
Where applicable, support the Membership Sales Director in the promotion of new member leads, interaction with prospective members and orientation of new members.
Oversee daily operations including starting, monitoring, and pace of play; will function as starter on regular basis.
Track and verify all players and guests, green fees, golf cars, club care, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
Oversee golf car fleet while ensuring proper maintenance and recordkeeping.
Develop and manage an innovative tournament program, group outings, and leagues that service all member and guest segments.
Oversee the operations of a well-managed practice facility and golf performance center.
Provide professional club repair and club fitting services.
Ensure the proper storage, safety, and cleaning of golf equipment.
Play golf with a variety of members, guests, and prospects.
Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership.
Develop, maintain, update, and utilize member and guest databases and the member app.
Assist in management of the caddie program.
Retail Management
Responsible in the oversight of the retail merchandise concession in step with the mission of the golf operation and Club.
Maintains a profitable golf merchandising operation.
Developer of buying plans and all golf-related purchasing.
Responsible for all physical inventories, present a diverse and desirable array of golf equipment, apparel, and accessories.
Responsible for the implementation and management of accurate recordkeeping policies and procedures.
Supervise and train all golf shop staff to maximize sales opportunities.
Ensure member and guest database includes and tracks important dates, spending, sizes, preferences, and other information pertinent to other club areas.
Maintain an attractive, elegant, and orderly appearance in and around the golf shop.
Conducted accurate and timely inventory counts.
Player Development
Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required.
Develop and oversee player development programs.
Utilize PGA of America player development tools, resources, and materials.
Focus on programs for women, families, seniors, and juniors.
Direct all training of the full facility staff regarding player development and encourage their participation.
Golf Administration
Recruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll records.
Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.
Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas.
Maintain safety standards and safety equipment within OSHA requirements.
Assist in the publication of Club newsletters, informational, and promotional materials.
Oversee the administration of the golf handicap program.
Adhere to, enforce, and implement policies and procedures of the facility.
Set up regular written communication with supervisor to include facility, programming, staff, and customer updates.
Business and Financial
Responsible for the financial and operational performance of the golf shop operations and golf services.
Ensure all financial goals and objectives are being achieved.
Responsible for the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis.
Ensure systems controls are in place to safeguard assets, revenues, and resources.
In keeping with facility goals, utilize yield management techniques to maximize course usage.
Employee and Human Resources management; daily labor standards and personnel supervision.
Other Facility/Departmental Responsibilities
Work closely with all department heads to achieve the goals and objectives of the facility.
Maintain a close working relationship with the Director of Agronomy and Golf Course Superintendent and provide advice on course playability and tournament setup.
Assist the Real Estate and Membership Sales Team in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members.
Coordinate plans for food and beverage needs for all golf functions, and other departments, as necessary.
General special projects and additional duties as requested by the President/General Manager.
Provide excellent member service, professional advice, and assistance to all patrons.
Assist in the purchasing, receipt, display, inventory, control, promotion, and sales of merchandise.
Conduct oneself in a professional manner and maintain a professional image at all times.
Be informed on and promote all club activities and services.
Arrange and coordinate golfing trips for members and guests.
Participates in long-range planning meetings relative to the golf program.
Resolve member complaints and be a Bluejack National ambassador at all times.
Attend all relevant operational meetings.
Complete daily, weekly, and monthly reports as required.
Support the Development / Club Customs, Culture and Rules.
Adheres to all federal, state, and local laws regarding health, safety, and employment.
Assist in managing tournaments and outings.
Assist in conceptual design, budgeting, and schedules of events for special golf and club events.
Help coordinate various vendors, contractors, and staff during special golf and club events.
KNOWLEDGE AND SKILLS
Including, but not limited to, the following:
Experience:
5-10 years of previous experience as a Director of Golf/Head Golf Professional.
Bachelor’s degree preferred.
Prior experience in the high-end golf/country club or hospitality industry is a plus.
Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, staff, ownership, prospective buyers, and vendors.
Good organizational skills and the ability to work well independently, with attention to quality and detail.
Professional appearance and presentation.
Startup club experience preferred.
Skills and Abilities:
Maintain PGA of America membership in good standing in an active classification.
Fundamental knowledge of the game of golf, the rules of golf, golf facility operations, and tournament operations.
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning, and prioritization skills.
Self-motivated with a desire to promote and market.
Initiative-taking service and member and guest-focused attitude.
Experienced in written and oral business communications.
Remain up to date on customer relationship management tactics and strategies.
Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email (Outlook), internet, tournament, and databases.
Innovative professional utilizing the latest technology to enhance the golf experience and maximize efficiencies.
Active participant in member communication through newsletters, member app, golf car notifications, etc. to enhance the member experience and increase member engagement.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
Maintain a credible golf game and remain current on teaching innovations.
Enjoy collaborating with members, guests, and children.
Requires excellent oral and written communication skills.
Possession of a valid driver’s license.
Excellent human relations skills, with a talent for motivating staff and members.
Good organizational skills with the ability to work independently as well as with a team.
Ability to function under pressure, set priorities, and adjust to changing conditions.
High work ethic, with a sense of responsibility for the role filled within our team.
Must be able to stay organized and work independently.
COMPENSATION AND BENEFITS
The club will provide compensation and benefits package commensurate with experience and qualifications.
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is May 3, 2024 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Bluejack National, Director of Golf
Please address all correspondence to - Mr. Brett Schoenfield | President/General Manager | Bluejack National
Scott Kmiec and Doug Turner, PGA are leading this search, please contact them with any questions.
Email: skmiec@pgahq.com
The employer does not wish to be contacted at this time
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