Birchwood Country Club

ABOUT BIRCHWOOD COUNTRY CLUB

Birchwood Country Club is located on eighty manicured acres in the heart of Westport and is also convenient to residents of Weston, Fairfield, Wilton and Norwalk. At Birchwood, the feeling is relaxed and the focus is on the family. We feature a wide variety of social events, superb dining with lots of outdoor space, a spectacular kids camp as well as our thriving golf, racquets, and aquatics programs. 

This continues the record of recognition Birchwood has received over the years as one of the finest nine hole courses in North America (14th in North America and 12th in the United States).

For additional history about Birchwood Country Club, Please Click Here

ESSENTIAL JOB FUNCTIONS

• The successful candidate will be an excellent ambassador for the club in leading the entire golf operation and set an unparalleled standard of customer service.

• Strong interpersonal and leadership skills, an excellent communicator, and a keen eye for attention to detail are some of the key traits necessary for success in this role.

• Recruit, mentor, and support a strong team of Assistant Golf Professionals. Encourage them to pursue professional development as appropriate and to compete in local/regional tournaments. 

• Build a strong instruction program for players of all abilities including outreach to introduce the game to members and families who currently do not play the game.

• Support and develop a strong, continuously improving junior program which increases participation and broadens the pool of competitive, passionate younger players and families. 

• Develop and manage a full calendar of tournaments, social golf events and outings.

• Maintain a top-quality inventory of Golf Shop merchandise and equipment. Stay current with major manufacturers’ equipment/accessory trends, club fitting, and inshop merchandising practices that maximize profits consistent with a clear understanding of member needs and tastes. 

• Develop, implement, and control the annual golf budget to achieve revenue and cost goals. Ensure billing, accounting, and control practices meet Club standards. 

• Stay current with actual and trending USGA rules. Officiate at various in-house tournaments/matches when possible. 

• Work closely with other club department heads to maintain an environment of excellence throughout the club.

• This individual will be a visible and accessible professional who takes a “hands on” approach to creating and overseeing the daily member experience.

• Design, promote and direct all golf activities. 

• Provide a written monthly variance report to the General Manager each month, reviewing variances in labor, controllable expenses, and sales. Take corrective action to assure that budget goals are met. 

• Play golf with members of all skill-level as an opportunity to get to know you and generate enthusiasm in the golf program. 

• Responsible for the orientation and training of all newly hired personnel and the creation of a training program for all staff. Consistently work with the staff daily to improve service to the membership. 

• Maintain a close working relationship and meet regularly with the Golf Course Superintendent to discuss maintenance issues that affect the practice facility and playability of the golf course. 

• Interpret and enforce the club’s golf rules and regulations without prejudice and ensures that the Golf Shop staff is familiar with the rules of golf and policies of the club and enforces them. 

• Provide for the most efficient use of tee times and assure all tee times are properly scheduled. 

• Recommend policy changes in the areas of user fee structure, hours of operation, guest privileges, etc. to the General Manager and the golf committee. 

• Attends as invited committee/staff/public meetings representing the facility

• Coordinate and ensure all written correspondence, reporting, newsletters, and communications for the golf operation

• Meet, greet, and welcome prospective customers/patrons