Aurora Country Club
Aurora, IL
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ABOUT THE FACILITY
ABOUT THE FACILITY
Aurora, IL | In the heart of Aurora Illinois, just west of the Fox River, lies one of the most beautiful pieces of property in all of the west suburbs. Since 1914, Aurora Country Club has called this lush green and wooded refuge home. The club is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will be comfortable in a private club environment and be highly focused on providing a superior level of hospitality and customer service for the members and their guests.
As an employee and manager at Aurora Country Club, there are great benefits, a positive work environment and the opportunity for learning, growth and advancement. This position works with and enhances the offerings of other departments. The Head Golf Professional collaborates directly with the General Manager, other departmental managers, the Chairman of the Golf Committee, Board of Directors and the membership. A high level of communication skills are required for success. These capacities are critical to ensuring day-to-day golf operations, as well as playing an integral role in all Club activities and events.
POSITION OVERVIEW
POSITION OVERVIEW
Job Structure
Job Structure
Reports to: General Manager
Supervises: Assistant Professionals, Golf Operations Staff
Collaborates with: Golf Chairman, Golf Committee, Board of Directors, Department Managers
General Purpose: Aurora Country Club Head Golf Professional is a position that requires an individual with a stable work history, a team player spirit, and an exceptional customer service attitude. In return, Aurora Country Club offers a competitive salary, benefits, a dynamic and fun environment, and an opportunity to grow as a professional.
The Head Golf Professional is an advocate and ambassador of service excellence and understands the critical role that exceeding membership expectations has on the success of the operations. Instilling this culture with the staff requires the individual to make this the highest priority in all activities and interactions. There
BY THE NUMBERS
BY THE NUMBERS
Approximately 15,000 rounds per year
No tee sheet – tee access is “show up and play”
Approximately 200 golfing members
Approximately 280 total Club members
Junior golf program with approximately 50 participants
Full-service Club owned pro shop with Mill River program
Club Select POS software and accounting system
Two (2) ForeSight indoor golf simulators that operate through the winter months • 52 electric golf carts
Caddie program with 40-50 participants
Full tournament schedule with approximately 30 events scheduled over the course of the season
PRIMARY RESPONSIBILITIES
PRIMARY RESPONSIBILITIES
Responsible for promoting the game of golf through an operational structure that provides for a positive “first class” environment for members and their guests.
Oversees and maintains all facets of the golf operation.
Responsible for staffing and personnel supervision of assistant professionals, caddie master, bag room and range personnel, locker room attendants and golf shop staff.
Responsible for Pro Shop Merchandising
Meets with golf committee to plan and coordinate activities and the annual golf calendar.
Schedules and executes a complete calendar of golf events ranging from couples 9-hole events to a 3-day competitive member guest tournament.
Provides professional support, direction, management, training and leadership to golf department personnel.
Promotes and nurtures member and guest relations to enhance the quality of the member golf experience.
Establishes teaching programs at the Club.
Designs, develops, and supervises the junior golf program.
Plans, promotes and oversees all golf operations including tournaments, rules, tee access, range operations, player service operations, cart fleet and may assist with other areas as requested.
As time permits, plays golf with members of all skill levels to encourage utilization and enhance the member experience.
Interprets and enforces club policies, rules and regulations.
Maintains attractive and orderly appearance in golf shop and golf club storage facilities.
Supervises maintenance of golf carts and maintenance personnel.
Oversees the operation of the driving range and practice facility.
Orders supplies associated with the pro shop and golf activities.
Prepares annual budgets and monthly forecasts for golf operations, and sees that financial objectives are met.
Helps to control expenses in relation to revenues.
Drives the sale of merchandise in the Pro Shop.
Solicits and administers Monday Golf Outings.
Attends all staff meetings. Works closely with the entire staff at the club to ensure the members are receiving the very best experience possible.
CANDIDATE QUALIFICATIONS
CANDIDATE QUALIFICATIONS
This position is best suited for an individual who is recognized as a Class A Member of the PGA
High-energy, outgoing person with a positive attitude
Clean, well groomed individual that depicts an image appropriate for Aurora Country Club
An individual with a passion for exceeding member expectations and a commitment to providing high quality service
Committed to excellence. Capacity to set clear expectations for staff, and expect results at the highest level on a consistent basis
Excellent communicator- able to interact with people of all levels including Members, Employees, and Guests, in a confident, engaging, and professional manner.
Able to function as the “face’ of the club for all golf events.
Service focus – dedicated to exceeding the expectations of membership
Prioritization – is able to decipher priorities and make sound judgment calls when needed
Team player- has team-oriented experience and approach and enjoys working as part of a team
Intelligent and ambitious- always willing to tackle issues that result in smart, efficient solutions
Ability to juggle several tasks at once, prioritize, plan and manage one’s time and activities
Self-starter who has an appetite for learning and is driven to excel
Creative, methodical, and organized with excellent attention to detail
Positive and flexible attitude, hardworking, cost-conscience and results-driven
Someone who will be committed to Aurora Country Club and will contribute in a positive manner to the club’s overall image and success.
COMPENSATION AND BENEFITS
COMPENSATION AND BENEFITS
Salary will be competitive for the market and commensurate with experience, anticipated at $80,000.
Total Compensation Anticipated at $105,000 - $110,000 annually - based on performance related to Pro Shop sales, Lesson income and gratuities.
Health Insurance
Facility privileges and meals as provided for in the employee manual.
APPLICATION INSTRUCTIONS
APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is February 10th, 2023 at 11:59pm Central Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Aurora Country Club - Head Golf Professional
Please address all correspondence to - Mr. Tim Anderson, General Manager
Ryan Holland, PGA is the lead Consultant for this opportunity. For additional information and questions, please contact him directly.
Phone: (847) 204-2016
The employer does not wish to be contacted at this time.
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