Fractional VP of Strategy & Operations helping SaaS leaders replace legacy friction with Agentic AI workflows
Fractional VP of Strategy & Operations helping SaaS leaders replace legacy friction with Agentic AI workflows
Moving global SaaS clients from reactive support to proactive Digital Adoption models.
Deploying autonomous workflows that deliver a 30% boost in team productivity.
Translating platform signals into actionable retention and expansion playbooks.
95% User Adoption for Global Risk & Insurance Leader (80k seats)
Orchestrated a digital workplace transformation for 80,000 global users at Marsh McLennan. By applying socio-linguistic behavioral models and data-driven observability, transitioned a legacy workforce into a high-velocity environment with verified performance gains.
100,000+ User Transformation for Federal & Public Sector
Architected and led the digital infrastructure rollout for one of the largest government technology contracts in the U.S. during my tenure at Onix. Established the "Standard Work" and compliance frameworks that ensured 100% data integrity across a massive ecosystem.
0-to-1 Global Delivery Architecture (Seed to Series C)
Designed a proprietary global certification framework that industrialized technical implementation for 400+ international partners. This "Success Engine" allowed the organization to scale revenue consistently through a successful Series C exit.
30% Operational Efficiency Gain via Agentic AI Integration
Modernized legacy Professional Services workflows by embedding custom AI agents into the implementation pipeline. Automated technical discovery and documentation, reducing Time-to-First-Value (TTFV) while increasing billable capacity.
Bridging Physical Operations with Digital Architecture
Leveraged nearly a decade of multi-unit physical operations management to build a unique "Digital-Industrial" consulting practice. Successfully translated frontline operational discipline into scalable software delivery models for the manufacturing and tech sectors.