Resources
FOOD PANTRIES
Sunset United Methodist Church
Address: 709 Allendale Rd Pasadena, TX 77502
Phone: 713-473-7657
Website: http://www.sunsetumc.org
Hours: Monday 9am-12pm, Tuesday 9am-12pm, Wednesday 9am-12pm
North Pasadena Community Outreach
Address: 705 William St Pasadena, TX 77506
Phone: 713-473-8090
Website: https://www.stpeterspasadena.org/index.html
Hours: Wednesday 8:30-10:30am Seniors Only
Everyone else will be given a number and a time to return
Pasadena Community Ministries
Address: 2301 S. Houston Pasadena, TX 77502
Website: https://www.facebook.com/pages/Pasadena-Community-Ministries/120931827963696
Hours: Tuesday 9-12pm, Thursday 1pm-4pm, Saturday 9am-12pm
Salvation Army –E Harris
Address: 2732 Cherrybrook Ln. Pasadena, TX 77501
Phone: 713-378-0020
Website: https://www.salvationarmyusa.org/usn
Hours: Monday-Thursday 1-2pm
Bring ID, Birth Certificate, Proof of Residence, and any other household members ID’s
Southeast Area Ministries
Address: 2102 Houston Blvd South Houston, TX 77587
Phone: 713-944-0093
Website: https//southeastareaministries.com
Hours: Monday-Thursday 9:30am-1:30pm
By appointment only call number above
BakerRipley Cleveland/Ripley
Address: 720 Fairmont Parkway Pasadena, TX 77504
Phone: 713-944-9186
Website: https://www.bakerripley.org/services/bakerripley-cleveland-campus
Hours: 1st Tuesday of the Month 8am-11am
Sarah's House
Address: 711 Perla Pasadena, TX 77502
Phone: 713-475-1480
Hours: Monday, Wednesday, Friday 11 a.m.-4:00 p.m.
Call to schedule an appointment.
Houston Food Bank
Call our helpline at 832-369-9390
Apply for SNAP (Supplemental Nutrition Assistance Program) with help from our Community Assistance Program.
Call the helpline at 832-369-9390
Text FOOD to 855-308-2282 to find the nearest food pantry in the area.
Food Distribution
Follow this link to find what schools in your area are serving food.
https://schoolmealfinder.hoonuit.com/
FINANCIAL RESOURCES
Electricity
Call your electricity provider
Constellation Energy-
At Constellation, the health and well-being of our customers and employees is our top priority. As the situation continues to evolve, we are committed to being responsive to the needs of our employees, customers and associates.
We strongly encourage you to use our self-service tools online to view bills or make payments, especially given call wait times may be longer than usual.
We are offering deferred payment plans for customers that are directly impacted by the situation
We will be suspending disconnects and new late fees until May 1, 2020
We encourage customers who need assistance to reach out to discuss so we can work to find a solution for you. Should you need additional assistance, please contact us.
We will continue to monitor the evolving situation and will be here to assist our customers as needed. As always, the health and safety of our employees, customers and associates are our main concern.
Baker Ripley:
Baker Ripley administers the Federal Grants for the Utility Assistance Program in Harris County. You can find more information here:
https://www.bakerripley.org/services/utility-assistance-program
**Financial assistance due to job loss**
Natural Gas
Centerpoint Energy: Centerpoint energy will not disconnect services during the coronavirus situation due to non-payment and will help with payment support, plans or assistance. https://www.alicetx.com/news/20200316/centerpoint-energy-remains-committed-to-health-and-safety-of-customers-employees-contractors-and-communities
Phone/Cell Service
AT&T: see full post under Internet
Sprint:
Expand roaming access
Will not terminate service if customers cannot pay bills for next 60 days
Contact customer support if you have difficulty paying your bill
Unlimited data for next 60 days
Additional 20GB hotspot/tethering
Free international calling to Level-3 impacted countries as determined by the CDC
https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm?INTCID=HPB:ALL:ALL:COVID19:NWS
TMobile:
Contact cusomer support if you have difficulty paying your bill
Unlimited data for next 60 days
Additional 20GB hotspot/tethering
Free international calling to Level-3 impacted countries as determined by the CDC
https://www.t-mobile.com/brand/ongoing-updates-covid-19#customers
Verizon: Verizon offered the following:
Due to economic circumstances related to the coronavirus and to keep customers connected during this economic and global crisis; Verizon waives late fees for those impacted by COVID-19
https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19
Internet
AT&T: AT&T is proud to support our customers by pledging that, for the next 60 days (from 3/14/2020?), we will:
Not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic.
Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic.
Keep our public Wi-Fi hotspots open for any American who needs them.
The coronavirus pandemic is causing many hardships. If you find yourself in financial trouble and unable to pay your bill, we’re here to help you. Please contact us at 800-288-2020 for AT&T broadband, residential wireless or small business services and 611 from your AT&T device for wireless.
To provide further relief and support, AT&T announced:
Unlimited AT&T Home Internet – All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, we’ll continue to offer internet access for qualifying limited income households at $10 a month through our Access from AT&T program.
AT&T World Connect Advantage – Business customers currently on or who purchase an AT&T World Connect Advantage package receive 50% off the current rate in a monthly bill credit (max $7.50/mo.).*
Helping You Work and Learn Remotely – Businesses, universities and schools can keep their teams and classrooms connected through conference calls and video conferencing with Cisco Webex Meetings with AT&T for 90-days, and seamlessly forward calls to both mobile and landline phones with AT&T IP Flexible Reach.
Distance Learning – AT&T is underwriting expenses for a “one-stop” resource center to support eLearning Days from the State Educational Technology Directors Association (SETDA) available to all educators in schools to help them handle school closures and the increase in virtual learning due to COVID-19.
https://about.att.com/pages/COVID-19.html
Comcast:
Comcast is offering free access to Xfiniti WiFi hot spots for everyone, including non-subscribers, for the 60 days. It's also providing unlimited data to its customers for no extra charge and is not disconnecting internet service or charging late fees for customers who say they can't pay their bills. The company is also providing 60 days of free basic internet service to new customers.
https://corporate.comcast.com/covid-19
If your student needs a computer:
Computer Drive Thru
https://www.compudopt.org/covid
Water
City of Houston: The City of Houston will not disconnect individual or business water through the end of April, 2020. At this time, the City is not forgiving payments - payment will still be due.
DACA Updates During the Coronavirus Crisis
Unemployment Eligibility for DACA recipients
DACA recipients who live within the states of California, Colorado, New York, and Texas are eligible for unemployment benefits. These benefits will not be counted against you based on the new Public Charge regulation. For more information about current updates please go to this website https://www.informedimmigrant.com/guides/daca-coronavirus/ or you may also click on DACA button below