Replacement/Repair Comment Parent Acknowledgement

Once a replacement device/peripheral has been issued, acknowledgement is required from both the student and their parent/guardian. The student will review the replacement device with a member of the IT staff to ensure it is in satisfactory condition, after which they must submit a replacement acknowledgement via their Student Portal. Upon completion, the student’s parent/guardian will also be required to confirm receipt of the replacement device. Below are the steps for Parents to acknowledge replaced device/peripheral. 

Log in to the Engage Parent Portal

1. Open the Pupil Daybook from the dropdown Daybook section in the Left Menu

2. Scroll down through the Daybook to Find the section 'Student Laptop Loan Check and Return'

3. Click the Pencil Icon on the right hand side to edit the most recent Daybook (e.g. 12 February 2025)

4. Scroll down and Read over the comments left in the 'Replacement Comment' Section

5. Open the 'PARENT ACKNOWLEDGEMENT' section and select 'YES' from the dropdown menu

6. Click the BLUE 'Save and Close' button at the button right hand side of the daybook. This will update the Daybook. Clicking Save will not update the Daybook correctly.