FAQ's
FAQ's
Embedded Files
How do I delete highlights?
How do I delete highlights?
Click on the highlighted text. Choose the bin icon from the floating panel.
Learn more about highlights.
My text disappeared, what should I do?
My text disappeared, what should I do?
Whenever you encounter loading issues, try the following steps:
Refresh the page. More often than not this will fix the issue
Use the top menu to go back to the relevant page - Library or Tasks. Click the text/task again.
If all else fails, use the Contact Us option in the top right hand menu.
I missed the task deadline - can I still submit it?
I missed the task deadline - can I still submit it?
Yes, you will still be able to submit your task.
Your instructor will see that the task has been submitted past the deadline.
How to copy a piece of text?
How to copy a piece of text?
If a question is activated, every time you select an instance that piece of the text will be highlighted and interlinked with the question.
There are two options to copy a piece of text:
Click on the activated question once to deactivate it, and you'll be able to select the text, right-click on it and copy.
Highlight the text you wish to copy and then click on it and select the 'copy' icon on the floating bar.
How can I upload texts to the platform for my own private usage?
How can I upload texts to the platform for my own private usage?
send us a file at support@alethea.co and we'll get back to you!
What is Alethea's privacy policy?
What is Alethea's privacy policy?
Alethea holds the protection of its users' privacy, students and teachers alike, in the highest regard. Pangea tightly controls access to student and instructor information.
The data Alethea collects about its users is limited to the scope of a specific class. The collected data is shared only to relevant & authorized audiences, with minimal user identifications i.e (email, name).
Aggregated data saved is fully anonymized and used solely for research purposes. For a complete description of Alethea's privacy policy refer to this document <link here>
What has Alethea done to ensure accessibility?
What has Alethea done to ensure accessibility?
Alethea holds inclusivity and accessibility in highest regard. Alethea is nearing the final steps to be fully compliant with the WCAG 2.1 AA standard. With that being said - if you find anything that irks or does not offer you a comfortable user experience please reach out via the 'contact us' tab at the top menu bar or at support@alethea.co
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