*If you are experiencing opportunities with your DMX unit, please follow the troubleshooting guide below. Please be sure to contact Ops.communications@osjl.com , if a new unit is needed or if any further opportunities occur*
If you are having issues with your Microphones please open a ticket in ServiceNow to have it replaced.
**Please ensure the master volume for music, messages, and paging system is pointed towards the scratch line or painted line. As shown in the picture below.