This Privacy Policy describes how your personal information is collected, used, and shared when you visit or place an order request from orientvietnam.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Request Information.
How do we use your personal information?
We use the Order Request Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this Order Request Information to:
- Communicate with you;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order request through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order request through the Site, we will maintain your Order Request Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18 .
COOKIE
This cookie notice applies to the Website, any website or branded pages on third party platforms (e.g. YouTube and Facebook) and applications accessed or used through such websites or platforms which are operated by or on behalf of Orient ("Orient Site").
By continuing to browse the Orient Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Orient Site. If you disable cookies that we use, this may impact your user experience while on the Orient Site.
1. What are cookies?
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
See below for details on what information is collected by cookies and how we use that information. For more information about the kind of data we collect, please read our Privacy Policy.
2. How and why does Orient use them?
Orient uses cookies to gain a better understanding how visitors use this website. Cookies help us tailor Orient websites to your personal needs, to improve their user-friendliness and to communicate to you elsewhere on the web. To enable this some cookies are applied when you enter our site.
Orient keeps all the information collected from cookies in a non–personally identifiable format. Orient cookies located on your computer do not retain your name or your IP address.
3. What type of cookies does Orient use?
The following types of cookies are used on Orient websites.
Necessary cookies
These are cookies that are strictly necessary for the operation of a website. Without these cookies, this website won’t work properly. Accordingly, we are not asking you for your specific consent for those cookies. For all other cookies your informed consent is required.
Session cookies
Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Functional cookies
These are cookies which are set up to improve the functionality of the website. These are used to recognize you when you return to the website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Analytical/performance cookies
These cookies allow us to recognize and count the number of visitors to the website and to see how they move around within the website when they are using it. This helps us to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
If you don’t want your information collected in this way, you can:
use Google's Browser add-on to opt out of Google Analytics
4. Cookies used on our website
The following table explains the way in which we use cookies on Orient website. By using Orient website, you agree that we can place these cookies on your computer/device for the stated purposes.
Universal Analytics (Google)
These cookies collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to our website, where our visitors to our website have come from and the pages they have visited. The information obtained does not identify anyone.
5. How can I change my cookies settings?
If you do not want to receive cookies, you can also change your browser settings on your computer or other device you’re using to access our services. If you use Orient Site without changing your browser settings, we’ll assume that you’re happy to receive all cookies on the Orient website. Most browsers also provide functionality that lets you review and erase cookies. Please note that the Orient site will not work properly without cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera
Opera Mobile
For other browsers, please consult the documentation that your browser manufacturer provides.
Notice
We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at legal(at)orientvietnam.com or by mail using the details provided in our website.